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I hereby notify you of my decision to terminate the contract relating to the Gmass service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation GMass: Easy Method
What is Gmass
Overview
GMass is an email outreach tool that integrates with Gmail to send mass emails, automate follow-ups, and track results. It is subscription-based with multiple plans for individual and team use.
Core features
Key features include scheduling, suppression lists, merge tags, and deliverability tracking to support outreach campaigns. GMass connects directly within Gmail for composing and sending campaigns.
How to cancel Gmass
Cancel via GMass dashboard or Gmail
- Web (credit card): Log into the GMass dashboard → Settings → Account → choose the Cancel option.
- Alternative Gmail method: In Gmail, open a compose window, set To = cancel@gmass.co, leave Subject blank (or put the target email if different), and click the red GMass button (not Send).
- When cancelled this way, the subscription ends immediately but remains active until the current billing period finishes.
Cancel via payment provider
- Web (PayPal): Log into your PayPal account, find the GMass subscription, and cancel it there. The account is downgraded to free immediately; unused paid time is not retained.
- Web (Bitcoin): Bitcoin purchases are one-time payments. No active cancellation is needed; the paid time simply expires when it runs out.
- App Store / Google Play: If subscribed through Apple or Google, manage and cancel the subscription in the App Store or Google Play subscription settings; GMass does not document an in-app cancellation flow.
What happens when you cancel
Access and billing
If you cancel via the GMass dashboard or Gmail command, your subscription is scheduled to stop immediately but will remain active until the end of the current billing period. You will not be charged for future periods after cancellation.
Account data and features
After cancellation, your GMass account is typically downgraded to the free tier and retains existing settings and data accessible under free-plan limits. Stored campaign data and settings are usually preserved but subject to free-tier restrictions.
Will I get a refund?
Refund policy overview
GMass does not offer blanket refunds for unused time. Forgotten or unused subscriptions are generally not refunded, similar to streaming or SaaS subscriptions that provide ongoing access.
Exceptions and how to request
- Selective refunds may be granted in specific cases, such as subscribing with the wrong email or choosing an incorrect plan (for example, Gmail vs Google Workspace). These are reviewed individually.
- To request consideration, contact GMass support via the official support form or support email; requests are evaluated case by case.
- For purchases through the App Store or Google Play, refund requests must be submitted through Apple or Google’s refund processes.
Gmass plans and pricing
Pricing notes
Prices below are converted to SGD from USD using an approximate exchange rate supplied in verified information. They reflect monthly-equivalent costs and include both monthly and annual billing options.
How prices are shown
Annual plans are presented as a monthly equivalent but are billed annually. Refer to GMass for the original USD amounts and current rates.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Standard (monthly) | S$40.44 | Monthly | Includes full features (Monthly price $29.95) |
| Standard (annual) | S$27.00 | Monthly (billed annually) | Annual plan at $20/month ($249 billed annually) |
| Premium (monthly) | S$53.93 | Monthly | Full features (Monthly price $39.95) |
| Premium (annual) | S$39.15 | Monthly (billed annually) | Annual plan at $29/month ($349 billed annually) |
| Professional (monthly) | S$80.93 | Monthly | Full features (Monthly price $59.95) |
| Professional (annual) | S$66.15 | Monthly (billed annually) | Annual plan at $49/month ($599 billed annually) |
| Team - 5 users (monthly) | S$242.25 | Monthly | 5-user team plan ($175/month) |
| Team - 5 users (annual) | S$198.75 | Monthly (billed annually) | 5-user team annual at $145/month ($1750/year) |
| Team - 10 users (monthly) | S$398.25 | Monthly | 10-user team plan ($295/month) |
| Team - 10 users (annual) | S$331.25 | Monthly (billed annually) | 10-user team annual at $245/month ($2950/year) |
| Team - 25 users (monthly) | S$978.75 | Monthly | 25-user team plan ($725/month) |
| Team - 25 users (annual) | S$810.00 | Monthly (billed annually) | 25-user team annual at $604/month ($7250/year) |
| Team - 50 users (monthly) | S$1822.50 | Monthly | 50-user team plan ($1350/month) |
| Team - 50 users (annual) | S$1512.75 | Monthly (billed annually) | 50-user team annual at $1125/month ($13500/year) |
| Team - 100 users (monthly) | S$2970.00 | Monthly | 100-user team plan ($2200/month) |
| Team - 100 users (annual) | S$2474.55 | Monthly (billed annually) | 100-user team annual at $1833/month ($22000/year) |
Your consumer rights in Singapore
Cancellation rights
Singapore law (Fair Trading) does not automatically provide a 14-day cooling-off period for digital subscription services unless the seller explicitly offers one. GMass does not document a statutory 14-day refund right.
Refund rights and next steps
Non-provision of refunds for unused subscription time is generally lawful if the terms make this clear. Refunds for clear mistakes (wrong email, wrong plan) align with fair dealing and may be granted case by case.
- Keep records of purchases, cancellations, and communications.
- If disputes cannot be resolved directly, consider contacting CASE (Consumers Association of Singapore) for mediation support.
Customer experiences
Positive feedback
Some users praise GMass for useful features like scheduling, suppression lists, tracking, and responsive support in select cases. There are reports of timely refunds when issues could not be resolved.
Negative feedback
Other reviews report problems such as perceived hidden charges, difficulty obtaining refunds, account suspensions or Gmail restrictions, and frustrations with support responsiveness and certain feature limitations.
Documentation checklist
Before you cancel
- Locate your GMass account email and subscription method (credit card, PayPal, Bitcoin, App Store/Google Play).
- Save receipts, billing dates, and any correspondence with support.
- Decide whether to cancel via the GMass dashboard/Gmail command or via the payment provider.
After you cancel
- Confirm cancellation confirmation email or dashboard status.
- Record the date your paid access will end (end of current billing period for credit-card cancellations).
- If you expect a refund, keep a copy of your refund request and any responses from support.
Common mistakes
Mistake: cancelling the wrong account
Users sometimes cancel the wrong GMass account when they have multiple Gmail addresses. Verify the exact account and subscription email before sending cancel@gmass.co or changing settings.
Mistake: expecting automatic refunds
Many users assume unused time is refundable. GMass typically does not issue generic refunds for unused periods; expect case-by-case review only for clear mistakes.
Comparative recap
Quick comparison
| Payment method | Cancellation action | Refund likelihood |
|---|---|---|
| Web (credit card) | Cancel in GMass dashboard or send to cancel@gmass.co via GMass button | Unlikely unless specific mistake; case-by-case |
| Web (PayPal) | Cancel subscription in your PayPal account | Unused paid time is not retained; refunds not typical |
| Web (Bitcoin) | No active cancellation required; one-time payment expires | Not applicable (one-time purchase) |
| App Store / Google Play | Manage subscription via App Store or Google Play settings | Request refunds through Apple or Google store processes |
Interpretation
Different payment channels require different workflows. Cancelling at the payment source (PayPal, App Store) is as important as cancelling the GMass account for stopping future charges.
After cancelling
What to check
Confirm that your account shows cancelled or downgraded status and note when access ends. Retain screenshots or emails proving cancellation and any refund correspondence.
Helpful links
- Official GMass pricing and plans: GMass Pricing
- Send cancellation command from Gmail to: cancel@gmass.co (use the GMass button in compose).
- For App Store or Google Play purchases, use the store’s subscription management and refund flows.
Address
Support email
For support and refund requests, contact GMass at: support@gmass.net. Use the official support channels and include purchase details and account email.
Postal address and company details
No single public postal address is listed on the official pricing page. If a physical address is required for legal purposes, request it directly from GMass support.