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Cancel GOODNOTES
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Goodnotes service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Goodnotes: Easy Method
What is Goodnotes
Overview
GoodNotes is a note-taking app designed for handwriting, PDF annotation and document organisation across devices. It offers features such as searchable handwriting, document import/export and collaboration tools.
Main uses
People use GoodNotes for study notes, meeting minutes, planners and PDF markup. The app is available via App Store, Google Play and on GoodNotes' own web/desktop clients.
How to cancel Goodnotes
Cancel on App Store (iOS/iPadOS/macOS)
- Open device Settings → tap your name → Subscriptions.
- Find GoodNotes in the list → tap it → choose Cancel Subscription.
- Note: Apple controls billing and refunds for App Store purchases; GoodNotes cannot cancel App Store subscriptions for you.
Cancel on Google Play (Android)
- Open the Google Play app → tap your profile → Payments & subscriptions → Subscriptions.
- Select GoodNotes → tap Cancel subscription and follow the prompts.
- Ensure you cancel before the renewal date to avoid being charged for the next period.
Cancel on Web / Windows / non-App Store
- Open the GoodNotes app on web, Windows or non-App Android version.
- Go to Manage Account → Subscription → Cancel Subscription.
- Cancel at least one day before renewal to prevent the next charge.
What happens when you cancel
Access after cancellation
If you cancel a paid subscription you typically retain access for the remainder of the paid period. Your subscription remains active until the current billing term ends.
Renewal and billing
Once cancelled, the subscription will not renew at the next billing date. If you cancel via a platform (Apple/Google), that platform controls renewal and billing records.
Your data and files
Your notes and files remain in your GoodNotes account or device. Cancelling does not usually delete your documents, but some cloud features may be limited without an active subscription.
Will I get a refund?
App Store purchases
- Refund requests for App Store purchases must be submitted to Apple Support; GoodNotes does not process those refunds.
- Use Apple's refund request process if you purchased via the App Store.
Non-App Store purchases
- For purchases made directly to GoodNotes (non-App Store), users may be entitled to a statutory right of withdrawal depending on local law.
- Submit refund requests to GoodNotes and include your purchase receipt when requested.
GoodNotes terms and timing
GoodNotes' terms note a 14-day right of withdrawal where applicable under law. Eligibility and procedures depend on the purchase channel and local consumer rules.
Refer to GoodNotes' terms for details and to confirm how refunds are handled for your purchase channel.
Goodnotes plans and pricing
Pricing overview
The main paid options include an annual subscription and a one-time Apple-only Special Edition purchase. Prices may vary by region and store.
Pricing notes
Singapore pricing below is based on the Apple App Store listing for Singapore and other verified sources. Prices can change and different App Store offers may appear.
Official listing reference
Check the App Store listing for current Singapore prices and offers.
| Plan | Price | Period | Features |
|---|---|---|---|
| Essential (Yearly) | S$17.98 | annual | All-platforms yearly subscription with unlimited documents, audio transcription, basic AI features, real-time collaboration access. |
| Special Edition | S$43.00 / S$53.98 (one-time) | One-time | One-time purchase (Apple only) unlocking core note-taking tools, unlimited files, basic Cloud AI features, exclusive stationery/templates. |
Your consumer rights in Singapore
Statutory rights overview
Singapore does not automatically mirror EU-style 14-day withdrawal rights for digital goods. Refund eligibility often depends on the platform and the seller's terms.
How refunds typically work locally
If you bought via the App Store or Google Play, platform rules generally govern refunds and chargebacks. For direct purchases, GoodNotes' terms and local consumer law apply.
Where to get help
If you need clarity on your rights in Singapore, consider contacting the Consumers Association of Singapore (CASE) or checking local consumer-protection guidance.
Customer experiences
Positive feedback
Many users praise GoodNotes for its intuitive interface, PDF import and organisation tools. Long-term users often report stable performance and useful features.
Negative feedback
Some users report instability after major updates, bugs and dissatisfaction over feature changes or aggressive upgrade prompts. Migration issues from older versions are also mentioned.
Where feedback comes from
Summaries above are drawn from user reports and community discussions on verified sources and reviews.
Documentation checklist
What to prepare
- Order receipt or confirmation email showing purchase date and price.
- Transaction ID (Apple/Google receipt) if available.
- Account email used with GoodNotes and device details.
Submission details
- For App Store purchases use Apple Support's refund process and include the App Store receipt.
- For direct purchases include your receipt when contacting GoodNotes for a refund or withdrawal.
Common mistakes
Canceling in the wrong place
A common error is attempting to cancel a subscription inside GoodNotes when the purchase was made through the App Store or Google Play.
Always cancel from the platform where you originally subscribed (Apple or Google) when applicable.
Assuming automatic refunds
Users sometimes expect an automatic refund after cancellation. Cancel stops future charges but does not always trigger a refund.
Refunds require a separate request to the platform or seller and are subject to their policies.
Comparative recap
Quick comparison
The table below summarises how subscription and one-time purchases differ in billing, refunds and access.
When to choose which
Choose subscription if you want cross-platform AI and collaboration features. Choose Special Edition if you prefer a single Apple-only purchase and core note-taking tools.
| Feature | Essential (Yearly subscription) | Special Edition (One-time) |
|---|---|---|
| Billing | Recurring annual charge (S$17.98/year) | Single one-time payment (S$43.00 or S$53.98) |
| Refund source | Handled by the platform you used to purchase (Apple/Google or GoodNotes if direct) | Handled by the platform (Apple) for the one-time App Store purchase |
| Best for | Users who want ongoing AI/collaboration and cross-platform features | Users who prefer a single purchase and core note-taking tools (Apple only) |
After cancelling
Verify cancellation
- Check your subscription list in your App Store or Google Play account to confirm status.
- Look for a confirmation email or billing statement showing no future renewal.
Helpful links
GoodNotes terms and conditions: https://www.goodnotes.com/terms-and-conditions
GoodNotes on the Singapore App Store: https://apps.apple.com/sg/app/goodnotes-6-ai-notes-docs/id1444383602
Additional cancellation guidance: https://www.postclic.com/en-ng/letters/software-saas/cancel-goodnotes/
Address
Company address (Singapore)
GOODNOTES PTE. LTD., 77 Robinson Road, #13‑00, Robinson 77, Singapore 068896.
Contact notes
If you need formal correspondence for a refund or withdrawal, include your purchase receipt and account details. For App Store purchases use Apple's support channels for transaction disputes.