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Cancel HYPER CLEANER
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I hereby notify you of my decision to terminate the contract relating to the Hyper Cleaner service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hyper Cleaner: Easy Method
What is Hyper Cleaner
Overview
Hyper Cleaner is a subscription-based app that helps free device storage, remove duplicate photos, and manage contacts and apps. It is offered as a mobile app with in-app purchases for premium features.
Key functions
Core features include junk-cleaning tools, photo and contact management, and performance optimization. Subscriptions unlock additional automated or premium cleaning tools.
How to cancel Hyper Cleaner
On iOS (App Store)
- Open Settings on your iPhone or iPad and tap your name (Apple ID).
- Tap Subscriptions, find Hyper Cleaner, and turn off Auto-Renew at least 24 hours before the end of the current period.
- Confirm cancellation in the Apple subscription screen; Apple handles billing and refunds.
- App Store listing: Hyper Cleaner on the App Store.
On Android (Google Play)
- Open Google Play Store, tap your profile icon, then Payments & subscriptions > Subscriptions.
- Select Hyper Cleaner and choose Cancel subscription; Google Play manages billing and refunds.
- Note: Hyper Cleaner states it cannot directly access Google Play transactions; cancellation must be done in Google Play settings.
- Developer terms: Hyper Cleaner terms.
On the Web or via the developer
- If you purchased or attempted a purchase through an in-app flow and a transaction failed, Hyper Cleaner may provide patches or replacements.
- If Hyper Cleaner cannot resolve a failed purchase, they will "authorize the Apple App Store and/or Google Play to refund," but actual cancellations and refunds remain through the app stores.
- Contact developer guidance is available in their terms: Hyper Cleaner terms.
What happens when you cancel
Access after cancelling
Cancelling stops future automatic renewals but usually does not immediately revoke access to paid features. You typically retain premium access until the end of your already-paid period.
Billing and data
Ongoing charges should stop after cancellation for future periods, but charges already processed are not automatically refunded by the developer.
Account data and settings usually remain; check the app or developer terms for any data retention or deletion policies.
Will I get a refund?
Developer policy
Hyper Cleaner does not state a standard 14-day cooling-off refund policy. Refunds are not explicitly guaranteed by the developer.
The developer will try to replace or patch failed in-app purchases free of charge; if unable, they say they will authorize refunds via the app stores.
App store refunds and exceptions
- Refund requests and decisions are handled by Apple (App Store) or Google Play according to their policies.
- If you believe you were mischarged, you should request a refund through Apple or Google Play purchase history or support.
- Keep receipts, transaction IDs, and screenshots to support refund requests.
Hyper Cleaner plans and pricing
Pricing overview
The App Store listing shows multiple in-app purchase prices in SGD. Only some plans specify the billing period explicitly.
Pricing table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Weekly Premium Access | S$7.48 | Weekly | Includes a 3-day free trial; weekly subscription renewal |
| Hyper Cleaner Premium (variant) | S$5.98 | Unknown | Not specified in App Store listing |
| Hyper Cleaner Premium (variant) | S$6.98 | Unknown | Not specified |
| Hyper Cleaner Premium (variant) | S$9.98 | Unknown | Not specified |
| Hyper Cleaner Premium (variant) | S$12.98 | Unknown | Not specified |
| Cleaner Monthly Premium | S$21.98 | monthly | Implied monthly plan |
| Hyper Cleaner Premium (variant) | S$44.98 | Unknown | Not specified |
| Cleaner Premium | S$59.98 | Unknown | Likely annual or lifetime; not specified |
Your consumer rights in Singapore
Relevant laws
Singapore's Consumer Protection (Fair Trading) Act covers unfair practices and misrepresentations for goods and services, including some digital services.
However, subscription billing and refund mechanics for App Store and Google Play purchases are primarily governed by platform terms and their processes.
Practical steps and remedies
- If you face ongoing charges after cancellation, misleading pricing, or failure to access paid features, you may have grounds under Singapore consumer protection rules.
- You can file a complaint with the Consumers Association of Singapore (CASE) or dispute charges with your payment provider when platform remedies are insufficient.
- Collect evidence (receipts, screenshots, correspondence) before filing any dispute or complaint.
Customer experiences
Positive feedback
Some users report the app is easy to use, helps free storage, and is effective at managing photos and contacts.
Aggregated review services show overall positive experiences and good legitimacy/safety scores for some users.
Negative feedback
Many reviews cite difficulty cancelling subscriptions, continued charges after unsubscribing, unclear contact channels, and misleading pricing descriptions.
Other complaints include app bugs, freezes when cleaning contacts, mandatory payment surprises, and perceptions of poor transparency.
Documentation checklist
Required receipts and proofs
- App Store or Google Play receipt showing transaction ID, date, and amount.
- Screenshots of subscription settings showing cancellation or active subscription status.
- Any in-app screenshots showing promised features or trial offers.
Optional supporting documents
- Correspondence with the developer (if any) including emails or in-app support messages.
- Bank or card statements showing charges by Apple or Google Play.
- Logs or screenshots showing app failures or errors related to purchases.
Common mistakes
Cancellation timing mistakes
Waiting until the renewal date can cause an automatic charge; Apple requires disabling auto-renew at least 24 hours before the period ends.
Users sometimes cancel the app but not the subscription in the App Store or Google Play, leaving the subscription active.
Payment and trial mistakes
Not checking the trial terms can lead to unexpected charges when the free trial ends. Verify the trial length and whether you must cancel before it converts.
Confusing plan names or unclear billing periods can cause users to think they purchased a different plan; always check the purchase receipt for the billed product name and price.
Comparative recap
At-a-glance comparison
| Platform | Cancellation method | Refund route |
|---|---|---|
| iOS (App Store) | Cancel via Apple ID Subscriptions in iPhone Settings | Request refunds from Apple (App Store) |
| Android (Google Play) | Cancel via Google Play Store > Subscriptions | Request refunds from Google Play |
| Web / Developer | Contact developer for patches or replacements; store cancellations still required | Developer may authorize store refunds; actual refund processed by Apple/Google |
After cancelling
Useful links
- Hyper Cleaner on the App Store: apps.apple.com
- Hyper Cleaner terms and support: hypertoolls.com
- Aggregated reviews and user feedback: justuseapp.com
If charges continue
If you see ongoing charges after cancellation, collect receipts and contact Apple or Google Play support first to dispute the charge.
If platform support does not resolve the issue, consider filing a complaint with CASE or disputing the card charge with your bank, using the documentation checklist above.
Address
Developer / Company
Hyper Cleaner-related operations in Singapore may be associated with the local company address below. This address is provided for reference.
Mailing address
27 Woodlands Industrial Park E1, #02-12 Hiangkie Industrial Building, Singapore 757718