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Cancel IFAX
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Ifax service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ifax: Easy Method
What is Ifax
Overview
iFax is a subscription software service that lets users send and receive faxes online without a physical fax machine.
The service is available via mobile apps and the web and uses a subscription model for different page allowances and features.
Core features
Key capabilities include assigned fax numbers, document management, signatures and cloud integrations depending on plan.
iFax integrates with email and mobile apps to simplify fax sending and receiving for individuals and businesses.
How to cancel Ifax
iOS - Apple App Store
- Open device Settings.
- Tap your Apple ID, then Subscriptions.
- Find iFax and select Cancel Subscription.
- Follow the on‑screen prompts to confirm cancellation.
Android - Google Play Store
- Open the Google Play Store app on your Android device.
- Tap your profile, then Payments & subscriptions → Subscriptions.
- Select iFax and choose Cancel subscription.
- Confirm the cancellation when prompted.
Web - iFax website
- Log in to your iFax account on the website.
- Go to Settings → Plan & Account → Plan.
- Choose Edit Plan → Change Plan → Delete Account or Cancel Plan.
- Follow the steps to end the subscription or remove the account.
What happens when you cancel
Access and billing
Cancelling stops future auto‑renewal but typically does not end service immediately.
You can usually use paid features until the current paid period expires.
Account and data
Deleting your account via Plan & Account removes your subscription settings and may remove stored data.
Retain copies of important faxes and documents before you delete an account or cancel service.
Will I get a refund?
iFax refund policy
iFax states that payments are final and non‑refundable in normal circumstances.
Refunds may be made only in exceptional cases at iFax’s sole discretion and could be issued as service credit.
Store purchases and trials
- Purchases made through Apple or Google are subject to Apple/Google refund processes, not iFax’s direct refunds.
- Using the service after a free trial is treated as acceptance of the paid service and may waive withdrawal rights.
Ifax plans and pricing
Pricing summary
The listed plans below were converted from USD to approximate SGD values at the time of verification.
Official local pricing may vary; these figures are approximate.
| Plan | Price (approx) | (Period) | Features |
|---|---|---|---|
| Basic | ≈ S$16.86/month | Monthly (billed annually) | 200 pages, 1 number, signature, mobile apps |
| Plus | ≈ S$33.74/month | Monthly (billed annually) | 500 pages, 2 numbers, cloud integrations |
| Professional | ≈ S$67.49/month | Monthly (billed annually) | 1,000 pages, 5 numbers, API, priority support |
Your consumer rights in Singapore
Relevant protections
Singapore consumer laws protect against unfair or misleading trade practices, including hidden auto‑renewals or unclear refund terms.
If you believe practices are unfair, you may be able to raise a complaint with local consumer authorities.
Practical steps you can take
- Keep receipts, screenshots and cancellation confirmations as evidence.
- Dispute unauthorised charges with your bank or card issuer if charges continue after cancellation.
- Consider lodging a complaint with the Consumers Association of Singapore (CASE) if necessary.
Customer experiences
Positive feedback
Some users praise iFax for ease of use, a clear interface and helpful customer support in positive reviews.
Reviews on software listing sites note efficient fax sending, email integration and an intuitive interface.
Negative feedback
Other users report unexpected charges after free trials, difficulty cancelling subscriptions and poor support responses.
Complaints include statements about repeated charges or cancellation not being honoured; keep documentation if this occurs.
Documentation checklist
Before you cancel
- Subscription receipts and the original trial start date.
- Screenshots of your active subscription settings and the cancellation screen.
- Payment method statements showing charges from iFax.
If you need to dispute
- All email correspondence with iFax support.
- Bank or card dispute forms and timelines for filing a chargeback.
- Copies of terms of service or trial terms if relevant.
Common mistakes
Canceling the wrong subscription
Users sometimes cancel the app but not the store subscription; this can leave auto‑renewal active in Apple or Google accounts.
Always check the App Store / Google Play subscription screen after cancelling to confirm status.
Assuming an automatic refund
Many expect an immediate refund when cancelling mid‑period; iFax’s stated policy is that payments are final unless exceptional circumstances apply.
If you need a refund, prepare documentation and contact support or your store provider promptly.
Comparative recap
Quick comparison
The table below summarizes how cancellation and refunds differ by purchase channel.
Use it to choose the correct cancellation path and escalation route if problems arise.
| Purchase channel | How to cancel | Refund availability | Where to manage |
|---|---|---|---|
| Apple App Store (iOS) | Cancel via device Settings → Apple ID → Subscriptions → iFax | Refunds handled by Apple per App Store policies | Apple ID Subscriptions on your device or at Apple |
| Google Play Store (Android) | Cancel via Play Store app → Profile → Payments & Subscriptions → Subscriptions → iFax | Refunds handled by Google Play policies | Google Play Subscriptions on your device or at Google |
| Web (iFax website) | Log in → Settings → Plan & Account → Plan → Edit Plan → Change Plan → Delete Account | iFax states payments are final; refunds only at iFax’s discretion | iFax account settings on the website |
After cancelling
If charges continue
- Double‑check the subscription in the relevant store (Apple/Google) or in your iFax web account.
- Collect screenshots and dates, then contact your bank or card issuer to dispute ongoing charges if needed.
Helpful links
For an independent review and summary of iFax practices, see a recent review:
For general App Store billing and pricing changes, see:
Apple App Store pricing changes (Apple Newsroom)
Address
Company contact
iFax primarily directs users to manage subscriptions via the app or website; a public postal address is not provided in the verified sources.
Use the account settings on the iFax website or the App Store / Google Play subscription controls to manage cancellations.
Support note
If you cannot resolve billing issues via account settings, retain all documentation and escalate to your payment provider or local consumer authority.
Where applicable, consider contacting the Consumers Association of Singapore (CASE) for guidance on disputing unfair practices.