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Cancel INVOICE2GO
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I hereby notify you of my decision to terminate the contract relating to the Invoice2Go service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Invoice2Go: Easy Method
What is Invoice2Go
Overview
Invoice2Go is a subscription-based cloud service for small businesses and freelancers to create and send invoices, estimates and receipts from web and mobile apps.
The platform focuses on mobile invoicing, payment integrations and simple expense tracking for users who need on-the-go billing.
Common uses
Typical users use Invoice2Go to produce professional invoices, record payments and manage basic client billing workflows.
It is offered as a recurring subscription with management available on the web and via app stores.
How to cancel Invoice2Go
Cancel on the Web
- Go to invoice2go.com → Account & Settings → Manage Subscription → Cancel subscription.
- Cancel before the end of your current billing cycle to avoid automatic renewal.
- Cancellation on the web takes effect at the end of the current paid period unless otherwise reviewed.
Cancel on Android (Google Play) and iOS (App Store)
- Google Play (Android): Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → Select Invoice2Go → Cancel subscription. Cancel at least 24 hours before next billing cycle.
- Apple App Store (iOS): Settings → your name → Subscriptions → Select Invoice2Go → Cancel subscription. Cancel at least 24 hours before the end of the billing period.
- Note: Invoice2Go cannot cancel App Store or Google Play subscriptions for you; these must be handled through the respective store.
What happens when you cancel
Access after cancellation
When you cancel, your paid access typically continues until the end of the current billing period.
You can usually use the app and your account features until that date; after that access will end unless you resubscribe.
Data, renewal and account effects
Invoices and data created during your subscription generally remain tied to your account but access may be limited after expiry.
If you later resubscribe you should regain access, but keeping local backups or exported copies is recommended before cancellation.
Will I get a refund?
General refund policy
Subscription fees are generally non-refundable after purchase, and there are ordinarily no refunds, credits or exchanges for partially used months/years.
Exceptions are stated by the provider or required by applicable law.
Exceptions and platform differences
- Initial subscription: A full refund may be offered within 30 days of the very first subscription purchase (applies only to the initial purchase).
- Web purchases: Contact Invoice2Go Support with account ID, email and purchase date to request a refund; requests are reviewed under the Billing Policy.
- Google Play: You may request a refund via Google Play, and Invoice2Go support can also be contacted to assist; Google’s Terms apply.
- Apple App Store: Apple handles refunds for App Store purchases; Invoice2Go cannot grant App-Store refunds directly.
Invoice2Go plans and pricing
Where to check pricing
Official pricing information should be checked on Invoice2Go’s official purchase pages or in the app stores you use to buy the subscription.
Do not rely on third-party estimates for current plan pricing; always confirm via the vendor or your app store billing page.
Notes on local pricing
Invoice2Go’s documented pricing is typically in USD; localized store prices (e.g., SGD) may appear in app stores and can vary with exchange rates.
Avoid assuming a fixed SGD price without checking the actual billing screen before purchase.
Your consumer rights in Singapore
Right to cancel and refund
Under Singapore consumer protection frameworks, consumers can cancel digital subscriptions per contract terms, but refunds may be limited once service is supplied.
There is no mandatory 14-day cooling-off period for digital services supplied immediately; Invoice2Go’s voluntary 30-day initial refund window is an extra consumer benefit.
Right to support and escalation
Consumers are entitled to reasonable customer support and continued access to paid digital services during the subscription period.
If support fails, document your communications and consider escalating to the Consumers Association of Singapore (CASE) or other dispute channels.
Customer experiences
Positive feedback
Many users praise Invoice2Go for professional-looking invoices, mobile convenience and integration options such as PayPal, citing easy-to-use workflows.
Some reviewers highlight straightforward billing and responsive customer service in positive reports.
Negative feedback
There are repeated complaints about price increases, account access problems, shutdowns and slow or insufficient support in several reviews.
Integration issues (for example with accounting software or tax calculations) and dissatisfaction with refunds/support resolution appear in negative reports.
For more user reviews see third-party sources such as Trustpilot and the Xero App Store reviews.
Documentation checklist
What to gather before contacting support
- Account ID and the email address used for the Invoice2Go account.
- Purchase date, receipt or transaction ID and the platform used (Web, Google Play, Apple App Store).
- Screenshots of billing entries, subscription page and any error messages or access issues.
Additional evidence to prepare
- Relevant correspondence with support, ticket numbers and timestamps.
- Exported invoices or backups showing data you need to retain after cancellation.
Common mistakes
Assuming one-step cancellation across platforms
A common mistake is trying to cancel an App-Store subscription via the Invoice2Go website; App-Store and Google Play subscriptions must be cancelled in their stores.
Users should confirm which platform handled the charge before attempting cancellation.
Expecting automatic refunds or immediate deletion
Users sometimes expect refunds for partially used periods or immediate account deletion; refunds are limited and cancellations usually run until period end.
Also, failing to document problems (screenshots, receipts) makes dispute resolution and refund requests harder to support.
Comparative recap
Quick comparison by platform
| Period | Web | Google Play (Android) | Apple App Store (iOS) |
|---|---|---|---|
| monthly | Cancel via invoice2go.com; refunds reviewed by support. | Cancel via Google Play; refunds via Google or support assistance. | Cancel via Apple Subscriptions; refunds handled by Apple only. |
| annual | Cancel via invoice2go.com; cancellation effective end of paid period. | Cancel via Google Play; must cancel before next billing, 24‑hr notice advised. | Cancel via Apple Subscriptions; must cancel before billing cycle end (24‑hr suggested). |
After cancelling
What to check immediately
Confirm you received a cancellation confirmation email and note the date your access will end.
Export invoices and client data you need before your account loses access at period end.
Where to find more information and reviews
For user reviews and community feedback consult independent review sites such as Trustpilot and the Xero App Store.
For a local guide to invoicing software options in Singapore see an overview at Angels Business Consultants.
Address
Corporate address
Invoice2Go is headquartered in the United States.
Listed address: 6220 America Center Drive, Suite 100, San Jose, California 95002, United States.
Support contact
For billing or refund requests contact Invoice2Go support; include your account ID and purchase details when you write.
Common support email references include support@invoice2go.com; also use your platform’s purchase receipts when contacting support.