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I hereby notify you of my decision to terminate the contract relating to the Iscanner service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Iscanner: Easy Method
What is Iscanner
Overview
iScanner is a mobile and web app for scanning, digitising and managing documents across devices.
It offers OCR, PDF editing and optional cloud storage to simplify document workflows.
Key features
Features include fast scanning, text recognition (OCR), basic PDF editing and cloud backup options.
The service is available as free and paid plans with in‑app purchases and web subscriptions.
How to cancel Iscanner
iOS (App Store) cancellation
- Open Settings on your iPhone/iPad, tap your name, then Subscriptions.
- Select iScanner and Cancel at least 24 hours before the next billing date.
- Note: deleting the app or your account does NOT cancel an App Store subscription.
Android (Google Play) cancellation
- Open Google Play Store app → Profile → Payments & Subscriptions → Subscriptions.
- Select iScanner and Cancel at least 24 hours before renewal to avoid the next charge.
- Uninstalling the app or deleting your account will not stop Google Play billing.
Web (iScanner website) cancellation
- Log in at the iScanner website and go to your Account or Settings page.
- Manage or cancel the subscription from the account subscription controls.
- Web subscriptions cannot be cancelled through the App Store or Google Play.
What happens when you cancel
Access and renewal
After cancelling a recurring subscription you typically retain access until the current paid period ends.
Auto‑renewal will stop at the end of that billing cycle; you will not be billed further.
Data and account
Your account and stored documents remain unless you delete them manually.
Back up any important files before removing the app or requesting account deletion.
Will I get a refund?
App Store and Google Play purchases
Refunds for purchases made through the App Store or Google Play follow Apple’s or Google’s refund policies.
iScanner directs users to request refunds through the platform where the purchase occurred.
Web purchases and exceptions
- Web purchases on the iScanner website are generally non‑refundable unless local consumer law requires otherwise.
- Refund requests for web purchases must be submitted via iScanner support (account Contact Us form or email) and, if approved, typically apply only to the current period.
- See iScanner’s official refund page for full details: iScanner refund policy.
Iscanner plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium Scanner & PDF editor | S$15.98 | One-time / In‑App Purchase | Unlocks scanner & PDF editing features |
| 1 week Pro 100Gb storage | S$6.98 | Weekly | 100 GB cloud storage, weekly |
| Premium | S$5.48 | One-time / In‑App Purchase | Premium feature unlock |
| Premium | S$14.98 | One-time / In‑App Purchase | Premium feature unlock |
| Premium | S$6.98 | One-time / In‑App Purchase | Premium feature unlock |
| Premium | S$5.98 | One-time / In‑App Purchase | Premium feature unlock |
| 1 year Pro 100Gb storage | S$29.98 | Annual | 100 GB cloud storage, annual |
Notes on pricing
Prices are taken from the Singapore App Store listing and may reflect promotions or tier variations.
Weekly and annual storage plans are offered alongside one‑time premium purchases.
Your consumer rights in Singapore
Local consumer protections
iScanner states web‑purchase subscriptions are generally non‑refundable unless mandatory local laws provide otherwise.
If Singapore law (for example, the Consumer Protection (Fair Trading) Act) gives you a right to a refund, raise this in your request to iScanner support.
How to raise a claim
- Submit a refund request via your iScanner account Contact Us form or support email and cite the legal basis for your claim.
- Provide receipts, dates and any evidence when asking iScanner to evaluate your claim in good faith.
- See the official refund policy here: iScanner refund policy.
Customer experiences
Positive feedback
Many users praise iScanner for ease of use, clear scans and convenient document management features.
Review sites have highlighted strengths such as simple sharing and email integration.
Negative feedback
- Some users report data loss after upgrades and difficulties exporting large files.
- Complaints also include frequent subscription prompts, perceived aggressive billing and limitations of the free tier.
- For community reports about subscription practices see consumer review sites and app store reviews.
Documentation checklist
Before you cancel
- Locate your purchase receipt or subscription confirmation (App Store/Google Play or web).
- Note the account email, subscription start and renewal dates.
- Take screenshots of subscription listings and billing charges if relevant.
When contacting support
- Provide the platform used to purchase (App Store, Google Play or website) and transaction IDs if available.
- Explain the reason for cancellation or refund request and attach supporting screenshots.
Common mistakes
Deleting the app vs cancelling subscription
Many users assume uninstalling the app cancels a subscription; it does not.
You must cancel through Apple, Google Play, or the iScanner website depending on where you purchased.
Timing and renewals
Cancel at least 24 hours before the billing period ends to avoid an automatic renewal charge.
Waiting until the renewal date can result in another full billing cycle being charged.
Comparative recap
Quick comparison
| Channel | Where to cancel | Refund handled by | Period |
|---|---|---|---|
| iOS (App Store) | Apple Subscriptions in iOS Settings | Apple / App Store refund process | Platform billing cycle (varies) |
| Android (Google Play) | Google Play Store → Subscriptions | Google Play refund process | Platform billing cycle (varies) |
| Web (iScanner site) | iScanner account on the website | iScanner evaluates web refund requests | Subscription billing period |
Takeaway
Cancel on the same platform where you purchased to stop renewals and follow that platform’s refund path.
For web purchases, contact iScanner support and reference local consumer law if applicable.
After cancelling
Next steps
Confirm cancellation in your platform account and keep confirmation screenshots or emails for your records.
Back up any important documents stored in the app or cloud before access ends.
Helpful links
- iScanner terms (cancellation details): https://iscanner.com/mobileapp/terms/en/
- iScanner refund policy (web purchases): https://iscanner.com/refund-policy/en/
- iScanner App Store listing (Singapore): https://apps.apple.com/sg/app/iscanner-pdf-doc-scanner-app/id1040093707
Address
Company address
Mailing address for company correspondence:
66 W Flagler Street, Suite 900‑10023, Miami, FL 33130, United States
For cancellations and support
Use the iScanner website account Contact Us form or support channels for subscription cancellation and refund requests.
Refer to the official refund and terms pages for policy details: iScanner refund policy and iScanner terms.