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Cancel ITUBEGO
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I hereby notify you of my decision to terminate the contract relating to the Itubego service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Itubego: Easy Method
What is Itubego
Overview
iTubeGo is a subscription-based software service that simplifies downloading video and audio from a range of websites and streaming sources.
The product offers HD downloads, audio extraction and multiple output formats for desktop users.
How it’s sold
iTubeGo sells licenses and subscriptions from its official site (prices in USD) and via app stores in some cases.
The company provides a voluntary 30-day money-back guarantee for qualifying purchases made on its site.
How to cancel Itubego
Cancel via iTubeGo (web purchases)
- Contact iTubeGo support and request cancellation; the company says it responds within 48 business hours. iTubeGo support info
- You may also cancel directly through the payment platform used for the original order (bank, PayPal, etc.).
Cancel via App Store or Google Play
- If you purchased through Apple, cancel on your iOS device via your Apple ID subscription settings.
- If you purchased through Google Play, cancel via the Google Play Store subscription settings. See standard platform guidance: App store cancellation guidance.
What happens when you cancel
Access and renewals
After cancelling a recurring subscription, future renewals stop; you keep access until the current paid period ends unless told otherwise.
For one-time lifetime purchases, cancellation normally prevents future license transfers but does not reinstate the product once deactivated after a refund.
Account and data
Canceling does not usually delete account data automatically; contact support if you need account removal or license deactivation.
If a refund is issued, iTubeGo states the licensed product will be deactivated.
Will I get a refund?
Refund policy summary
iTubeGo offers a 30-day money-back guarantee for purchases made on its official site under specific conditions. See the official policy: Refund policy.
Refund requests must be submitted by email and are processed in a few business days.
Common exceptions and conditions
- Refunds may be granted for duplicate purchases, wrong product purchased but corrected within 30 days, or activation failures with no timely support response.
- Refunds are not provided for change of mind, device incompatibility, failure to follow support steps, or failure to update software.
- Refunds are processed after you submit a request to the support email and, if approved, the license is deactivated; processing typically takes 3 - 5 days.
Itubego plans and pricing
Pricing overview
Official iTubeGo prices are shown in USD on the website; the figures below use the verified price list and approximate SGD equivalents noted by iTubeGo data.
No official SGD pricing is published on the vendor site; a reseller listing may show different SGD amounts.
Plans table
| Plan | Price | Period | Features |
|---|---|---|---|
| 1-Month (USD) | US$9.95 (≈ S$13.30 estimated) | monthly | Full premium features for one month |
| 1-Year (USD) | US$24.95 (≈ S$33.30 estimated) | annual | Full premium features for one year |
| Lifetime (USD) | US$29.95 (≈ S$40.00 estimated) | One-time | Lifetime access to all features |
| Family Plan (USD) | US$39.95 (≈ S$53.00 estimated) | One-time | Lifetime access for 2 - 5 devices |
| Lifetime (reseller listing) | S$23 | One-time | Possibly same as official lifetime plan - unofficial reseller |
Your consumer rights in Singapore
Legal protections
Singapore consumers are protected by the Consumer Protection (Fair Trading) Act (CPFTA) for unfair practices, but statutory rights for digital content are limited compared with physical goods.
Cooling-off periods typically do not apply to digital content once access has been granted or the product has been delivered.
How the iTubeGo guarantee fits
- iTubeGo’s 30-day money-back promise is a voluntary policy that provides more consumer-friendly options than statutory minimums for digital products.
- Always retain receipts, order IDs and email correspondence to support a refund or dispute under CPFTA if needed.
Customer experiences
Positive feedback
Many users report the software performs well, is stable, and that support resolves activation and license-transfer issues promptly.
Trustpilot reviewers commonly note helpful customer service and fast responses in many cases. Trustpilot summary
Negative feedback and recurring issues
Some users report access problems after purchase, occasional non-YouTube download issues, limited free-trial capability and antivirus flags on some systems.
One or more negative reviews allege unresolved access or billing issues; experiences vary and may depend on purchase method and system configuration.
Documentation checklist
Required items for cancellation/refund
- Order ID or invoice number from the purchase receipt.
- Email address used for the purchase and the payment method details (last 4 digits, PayPal ID, etc.).
- Date of purchase and the product or plan name.
Helpful extras
- Screenshots of purchase confirmation, activation errors, or receipts.
- System info (OS version, app version) and a short description of the technical issue if claiming an activation/technical refund.
Common mistakes
Assuming all purchases are refundable
Example: Purchases made through Apple or Google Play follow platform refund rules; contacting iTubeGo alone may not reverse an app-store charge.
Check the purchase channel and follow the correct cancellation/refund flow for that store.
Not providing sufficient documentation
Example: Sending a vague refund request without an order ID or receipt can delay processing or lead to denial.
Provide order details, screenshots and system information to speed up the outcome.
Comparative recap
Quick comparison
| Feature | iTubeGo |
|---|---|
| Cancellation methods | Cancel via support or payment platform; app-store purchases require cancellation via Apple/Google |
| Refund window | 30 days for qualifying site purchases (conditions apply) |
| Official pricing currency | USD (official site); SGD may appear via resellers |
| Support response time | Typical responses reported within 24 - 48 hours; official note: 48 business hours |
| License deactivation on refund | Refunds result in deactivation of the licensed product |
How to read this table
Use this recap to check the main customer-impact items before you cancel or request a refund.
Verify your purchase channel (site vs app store) to choose the correct cancellation and refund route.
After cancelling
If you need a refund
Submit a refund request by email to iTubeGo support with your order details and supporting evidence.
Refer to the official refund policy for the conditions and processing times: iTubeGo refund policy.
Helpful links and support
- iTubeGo support / author information: iTubeGo support
- App-store cancellation guidance: Apple / Google cancellation guidance
- Community reviews and experiences: Trustpilot iTubeGo reviews
Address
Company address (as listed)
Flat H29, 1/F, Phase 2 Kwai Shing Industrial Building, No. 42 - 46 Tai Lin Pai Road, Kwai Chung, New Territories, Hong Kong.
This address is the vendor’s listed business location and may be useful if you need formal correspondence.
Contact for refunds
Send refund or cancellation requests with your order details to the iTubeGo support email: contact@itubego.com.
Include receipts, order ID and a brief explanation of the issue to help speed processing. See the refund policy for full details: Refund policy.