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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Justdone service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Justdone: Easy Method
What is Justdone
Brief description
Justdone is a subscription-based SaaS platform that offers AI-powered writing and productivity tools to help users summarise, paraphrase, generate citations and streamline document work.
Primary use cases
Users commonly use Justdone for studying, drafting and editing text, and automating routine writing tasks.
How to cancel Justdone
Web subscription (justdone.com)
- Log into your account at the Justdone website.
- Go to Subscriptions or Billing in your account settings and choose Cancel.
- Cancel at least 24 hours before the trial or current period ends to avoid auto-renewal.
- Reference: official site pricing and subscription flow: Justdone pricing.
iOS App Store subscriptions
- Open iOS Settings → tap your Apple ID → Subscriptions and cancel the JustDone subscription there.
- Canceling from the Justdone site does not stop App Store billing; you must cancel via Apple to end App Store charges.
Google Play subscriptions
- Open the Google Play Store → Payments & Subscriptions → Subscriptions and cancel the JustDone subscription.
- You must cancel inside Google Play to stop Play Store billing for the subscription.
Alternative or postal cancellation
- If the web interface is unclear, you may contact official support or send a recorded postal notice to the company address (keep proof of posting).
- Some community guides recommend recorded delivery when online cancellation is problematic.
What happens when you cancel
Access after cancellation
After cancelling, you typically retain access until the end of the paid billing period or trial, unless otherwise stated by the provider.
Auto-renewal and billing
Cancellation prevents future auto-renewal if done before the renewal deadline. Charges already processed generally remain subject to the provider’s refund policy.
Will I get a refund?
Official policy
Justdone does not publish a clear, guaranteed refund policy in its publicly available terms; refunds are not automatically granted.
Exceptions and practical tips
- Some users report receiving refunds after contacting support (examples cite refunds processed within ~14 business days), but outcomes vary and appear case-by-case.
- If you cannot resolve billing issues with the provider, consider contacting your payment provider to dispute unauthorised charges or escalating to local consumer protection bodies.
Justdone plans and pricing
Pricing overview
The table below lists the main plans and sample Singapore-dollar amounts reported. Justdone lists prices in USD; your bank converts to SGD at payment time.
Official pricing reference
For the vendor’s current offers and exact amounts in USD check: Justdone pricing.
| Plan | Price | Period | Features |
|---|---|---|---|
| 7-day Trial | S$2.70 for 7 days (then ~S$54/month) | 7-day / Monthly | Access to full tools, auto-renews at US$39.99/month if not cancelled |
| Unlimited Monthly (Discounted) | S$27.00 per month | Monthly | Access to all 35+ AI tools (discounted rate) |
| Standard Monthly | S$40.50 per month | Monthly | Full access (standard pricing) |
| Annual Plan (billed annually) | S$405 per year (~S$33.75/month) | Annual | Full access, billed yearly with ~17% savings |
Your consumer rights in Singapore
Cooling-off and digital content
In Singapore there is no statutory 14-day cooling-off right for digital content once it has been consumed, unless the provider offers one explicitly.
Disputes and escalation
- If you suspect misrepresentation, cannot cancel, or face unauthorised charges, you may need to dispute the charge with your bank or payment provider.
- If unresolved, consider filing a complaint with local consumer protection authorities or seeking further legal advice.
Customer experiences
Positive feedback
- Users praise the interface and time-saving features (summarising, paraphrasing, citation generation) and report improved writing fluency and productivity.
- Some users note helpful customer service and tools that make study and document review easier.
Negative feedback
- Frequent complaints involve the AI detector falsely flagging human-written text as AI-generated and inconsistent detection results.
- Many users report billing difficulties: trouble cancelling, unexpected charges after cancellation, and slow or denied refunds.
Documentation checklist
What to collect
- Account email and username, screenshots of subscription status and cancellation screens.
- Receipts or payment confirmation, bank or card statements showing charges, and any app-store subscription screenshots.
- Support emails or chat transcripts and timestamps of actions (cancellation request date/time).
How to present evidence
- Organise files chronologically, label screenshots with dates, and keep originals (or verified copies) of postal receipts if used.
- When contacting banks or authorities, submit clear, concise evidence and a short timeline of events.
Common mistakes
Assuming one cancellation method covers all
A common error is cancelling on the Justdone website but forgetting to cancel the subscription in Apple or Google Play. That will not stop store billing.
Not recording proof
Failing to keep screenshots, receipts or confirmation emails makes disputes harder to resolve. Always save cancellation confirmations and transaction records.
Comparative recap
Channel comparison
| Channel | How to cancel | Refunds possible? |
|---|---|---|
| Web subscription (justdone.com) | Cancel via Account → Subscriptions/Billing on the Justdone site. | Not guaranteed; refunds are case-by-case. Contact support. |
| iOS App Store | Cancel in iOS Settings → Apple ID → Subscriptions. | App Store billing must be handled via Apple; refunds follow Apple policies. |
| Google Play | Cancel in Google Play Store → Payments & Subscriptions → Subscriptions. | Play Store billing must be handled via Google; refunds follow Google policies. |
| Postal / Support escalation | Contact support or send recorded-post cancellation notice to the company address. | May help where web cancellation fails; outcomes depend on provider response. |
Key takeaways
- Always cancel in the same channel you subscribed through to stop billing.
- Keep proof and be prepared to contact your bank or authorities if you cannot obtain a satisfactory resolution.
After cancelling
Follow-up actions
- Save confirmation messages and check your bank/card statements for any further charges.
- If a charge appears after cancellation, contact Justdone support and your payment provider immediately.
Useful links
- Justdone pricing and plan details: https://justdone.com/pricing
- Special offers and promotions: https://justdone.com/em/special-offer
- Independent review and practical notes: Justdone review
Address
Postal address
Just Done Ltd, Berwick Road 58, SK17 9PE Buxton, United Kingdom.
Company notes
The subscription Terms list GM Appdev Limited (Cyprus) as the company used for subscriptions in some notices; for postal cancellation community guides reference the UK postal address above.