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Cancel KINEMASTER
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Cancellation service #1 in Singapore
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Kinemaster service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Kinemaster: Easy Method
What is Kinemaster
Overview
KineMaster is a mobile video-editing app that offers multi-layer editing, templates, effects, and export options for creators.
Who uses it
It is commonly used by hobbyists and professionals for quick edits on mobile devices and offers subscription-based premium features.
How to cancel Kinemaster
Cancel on iPhone (App Store)
- Open iPhone Settings.
- Tap your name, then Subscriptions.
- Find KineMaster and tap Cancel Subscription.
- Note: Apple manages billing; KineMaster cannot cancel App Store subscriptions for you.
Cancel on Android (Google Play)
- Open the Google Play Store app.
- Tap your profile icon → Payments & subscriptions → Subscriptions.
- Select KineMaster and tap Cancel subscription.
- Note: Google handles billing and cancellations.
Cancel for Web / Direct purchases
- Log into the KineMaster payment page and disable auto‑renewal.
- Or email removeidentity@kinemaster.com to request cancellation for direct purchases.
- KineMaster handles direct cancellations made via its payment portal.
What happens when you cancel
Access after cancellation
After you cancel, you typically retain premium access until the end of the paid billing period.
Once the period ends, your account reverts to the free tier with watermark and limited assets.
Auto-renewal and billing
Auto-renewal stops for future charges after cancellation; you are not billed again if cancellation completes before renewal.
For App Store and Google Play purchases, those stores control the billing records and renewal settings.
Account and data
Your projects and account remain intact but premium assets become unavailable when the subscription expires.
Consider exporting important projects before the subscription ends if you rely on premium tools or cloud storage.
Will I get a refund?
App Store & Google Play purchases
- Refund requests for purchases made through Apple or Google must be made via Apple’s or Google’s refund processes.
- KineMaster defers handling of refunds for store purchases to those stores.
Web / Direct purchases
- KineMaster generally does not offer automatic retroactive refunds for direct purchases.
- Refunds for direct purchases are handled case‑by‑case and are at KineMaster’s discretion.
Cooling-off and exceptions
KineMaster does not state an explicit 14‑day automatic cooling‑off refund right.
Outcome depends on the store policy (Apple/Google) or KineMaster’s discretion for direct purchases; keep receipts and communication if you request a refund.
Kinemaster plans and pricing
Official pricing (Singapore)
Below are the pricing entries obtained from the iOS App Store listing for Singapore and KineMaster's payment information.
Plan table
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Premium (Monthly) | S$8.98 | 月額 | No watermark, no ads, unlimited premium assets, KineCloud storage, includes Spring(App) Premium |
| Premium (Annual) | S$59.98 | 年間 | No watermark, no ads, unlimited premium assets, KineCloud storage, includes Spring(App) Premium |
Your consumer rights in Singapore
General position
In Singapore, digital subscription cancellations do not automatically guarantee a refund unless the provider’s terms or the store policy specify one.
KineMaster does not state an automatic 14‑day cooling‑off refund right in its public terms.
Where to check for rights
- Refer to the Consumer Protection (Fair Trading) Act for protections against misleading practices.
- For store purchases, follow Apple’s or Google’s refund and dispute processes as those control billing.
Practical advice
If you believe a charge was misleading or incorrect, retain receipts and contact the store (Apple/Google) first for a refund request.
For direct purchases, contact KineMaster via the payment page or the removeidentity@kinemaster.com email and keep evidence of your request.
Customer experiences
Positive feedback
Users praise KineMaster for being easy to use with powerful editing tools like templates, overlays, motion graphics, and voiceover features.
Some app review summaries report high ratings for feature breadth and export options.
Negative feedback
Common complaints include large exported file sizes, limited compression options, a watermark on the free tier, and occasional performance issues like slow exports or crashes.
There are also reports of subscription problems and mixed support responses in some user reviews.
Balanced takeaway
KineMaster is feature-rich and popular among mobile editors, but consider testing exports and backup workflows before committing to long subscriptions.
Keep evidence of purchases and subscription status to help resolve any billing or access issues quickly.
Documentation checklist
Essential items to gather
- Purchase receipt or order confirmation (App Store/Google Play receipt or email from KineMaster).
- Account email used with KineMaster.
- Subscription details: plan name, start date, renewal date.
Helpful extras
- Screenshots of subscription settings and billing records.
- Any error messages or support correspondence related to refunds or subscription problems.
- Transaction IDs from the App Store / Google Play purchase history if available.
Common mistakes
Assuming the app developer can cancel store subscriptions
Example: Expecting KineMaster to cancel an App Store or Google Play subscription for you. Those subscriptions must be cancelled through Apple or Google.
This leads to continued billing when the store still has an active subscription on file.
Waiting until after renewal
Example: Attempting to cancel after a renewal date and expecting an automatic refund. Store refund outcomes vary and direct refunds are not automatic.
Best practice is to cancel before the renewal date and retain all receipts if you need to request a refund.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund route | Billing owner | 期間 |
|---|---|---|---|---|
| App Store (iOS) | Settings → Your name → Subscriptions → KineMaster → Cancel | Request via Apple refund process | Apple | 月額 / 年間 |
| Google Play (Android) | Google Play Store → Profile → Payments & subscriptions → Subscriptions → KineMaster → Cancel | Request via Google refund process | 月額 / 年間 | |
| Web / Direct purchase | Log into KineMaster payment page or email removeidentity@kinemaster.com | Handled case‑by‑case by KineMaster | KineMaster | 月額 / 年間 |
How to use this table
Use the table to identify where you bought the subscription and the correct cancellation and refund path for that purchase.
If unsure, check your purchase receipt to confirm whether Apple, Google, or KineMaster handled the sale.
After cancelling
What to do immediately
- Export any projects that rely on premium assets before your paid period ends.
- Keep a copy of receipts and screenshots of cancellation confirmation for records.
Useful official links
If you need a refund or further support
For App Store or Google Play purchases, start with the store’s refund process.
For direct purchases, contact KineMaster via the payment page or email removeidentity@kinemaster.com and include your documentation checklist items.
Address
Company address
500 Yale Ave N, Seattle, Washington, 98109 US
Contact note
For subscription cancellation or payment queries, use the payment page or the direct email provided; store purchases must be handled through Apple or Google.