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Cancel KITTL
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Kittl service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Kittl: Easy Method
What is Kittl
Overview
Kittl is a web and mobile design SaaS that provides templates, AI-powered tools, and editing features for creating posters, social media graphics, and illustrations.
Where it runs
Kittl is available in a browser and as a mobile app on iOS and Android, with paid subscription tiers that unlock additional features and credits.
How to cancel Kittl
Cancel via Kittl Dashboard (web)
- Log into the Kittl Dashboard.
- Go to Team Settings → Plan & Billing → Billing Information → Cancel Subscription.
- Confirm cancellation when prompted; cancellation takes effect at the end of the current billing cycle.
Cancel via mobile stores (iOS / Android)
- iOS (App Store): Open your Apple ID subscription settings and manage/cancel the Kittl subscription there.
- Android (Google Play): Open Google Play Store → Payments & Subscriptions → Subscriptions and cancel the Kittl subscription.
What happens when you cancel
Access and features
Your paid subscription remains active until the end of the current billing cycle. After that date, your account reverts to Kittl's Free plan and paid features stop being available.
Renewal and billing
No further recurring payments will be taken after cancellation expires. Make sure to check the confirmation message or email for the effective end date.
Will I get a refund?
14‑day withdrawal (web purchases)
Kittl provides a 14‑day right of withdrawal for web purchases in applicable jurisdictions. If you exercise this right within 14 days of purchase, Kittl must refund all payments to the original payment method without undue delay and no later than 14 days after receiving your withdrawal.
No refunds after the 14‑day window
- After the 14‑day withdrawal period has passed, Kittl enforces a strict no‑refund policy under its terms.
- If you need a refund outside that window, contact Kittl support or your payment provider to discuss options; outcomes vary by platform and payment method.
Kittl plans and pricing
Desktop and mobile tiers
The table below lists known plans and approximate SGD-equivalent pricing where verified. Exact SGD in-app amounts are shown for iOS listings only.
Notes on amounts
iOS in-app prices are exact. Desktop plan prices are approximate conversions from USD to SGD and may vary by billing region or currency.
| Plan | Price | Period | Features |
|---|---|---|---|
| KittL Weekly Premium (iOS) | S$3.98 | Weekly | In-app subscription for KittL Premium week |
| KittL Yearly Premium (iOS) | S$29.98 | annual | In-app annual premium subscription |
| Other Yearly Premium listings (iOS duplicates) | S$39.98 | annual | Likely alternate tier or display duplication in App Store listing |
| Pro Plan (Desktop) | ≈ S$20 - 22 / month | monthly / annual | Full Pro features: vector export, commercial license, AI credits |
| Expert Plan (Desktop) | ≈ S$40 - 44 / month | monthly / annual | All Expert capabilities: unlimited projects, larger storage, more AI credits |
Your consumer rights in Singapore
How rights commonly apply
In Singapore, refunds and cancellation outcomes for digital subscriptions typically depend on the provider's terms and the platform used (web, App Store, Google Play).
Practical steps if you need help
- Check Kittl's purchase receipt and terms, including the 14‑day withdrawal note if the purchase was via web and eligible.
- If you paid via Apple or Google, use their refund processes and support channels for store-managed subscriptions.
- If issues remain unresolved, consider contacting your bank or card issuer to dispute a charge and keep documentation of all communications.
Customer experiences
Positive feedback
Many users praise Kittl for its AI-powered design tools, plentiful templates, intuitive interface, frequent feature updates (e.g., Kittl Flows), and generally responsive customer support.
Common complaints
- Some users report unexpected charges after cancellation or difficulty removing payment methods.
- Occasional performance issues: duplicated elements, slow load times, and glitches that can disrupt work.
- Interface and credits: some users find parts of the interface clunky and credits deplete quickly on certain plans.
Documentation checklist
What to gather before contacting support
- Order confirmation or receipt showing date, amount, and transaction ID.
- Account email and username used for the Kittl account.
- Screenshot of subscription status in the Kittl Dashboard or store subscription page.
- Record of cancellation steps you took and any confirmation messages or emails.
Additional evidence for disputes
- Bank or card statements showing the charge(s).
- Copies of support messages, reference numbers, and timestamps.
- Proof of attempted refunds or store refund requests (Apple/Google receipts).
Common mistakes
Assuming cancellation is immediate
Some users assume cancellation stops access immediately. Paid access usually continues until the end of the billing cycle, so check the effective end date to avoid confusion.
Wrong cancellation channel
Cancelling in the Kittl web Dashboard will not stop Apple or Google Store renewals, and vice versa. Always cancel in the same place where you originally subscribed.
Comparative recap
Quick comparison of cancellation channels
Use the table below to compare methods, typical refund eligibility, and notes about where to cancel depending on how you subscribed.
How to choose
Pick the cancellation route that matches your original purchase channel: Dashboard for web, Apple ID for iOS, Google Play for Android.
| Method | Period | Refund eligibility (typical) | Notes |
|---|---|---|---|
| Web (Kittl Dashboard) | annual / monthly | Possible within 14‑day withdrawal if eligible | Cancel in Dashboard: Team Settings → Plan & Billing → Billing Information → Cancel Subscription |
| App Store (iOS) | Weekly / annual | Follow Apple refund process; App Store manages refunds | Manage via Apple ID subscription settings; see App Store listing for details |
| Google Play (Android) | monthly / annual | Follow Google Play refund process; Play Store manages refunds | Manage via Google Play → Payments & Subscriptions → Subscriptions |
After cancelling
Confirm and monitor
After cancelling, keep the confirmation email or screenshot of the cancelled subscription page. Verify the account reverts to Free after the billing end date.
Helpful links
Address
Corporate address
Kittl Technologies GmbH
Saarbrücker Straße 37, 10405 Berlin, Germany
Contact tips
For subscription disputes, include the documentation checklist items and the exact transaction details when contacting Kittl support or your payment provider.