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Cancel KRISP
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I hereby notify you of my decision to terminate the contract relating to the Krisp service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Krisp: Easy Method
What is Krisp
Overview
Krisp is an AI-driven noise cancellation and meeting-assist platform that removes background noise during voice and video calls. It also offers transcription, AI notes, action items, and other meeting features.
How it is delivered
Krisp is delivered as a subscription software service (SaaS) that runs on desktops and mobile devices and is billed either directly via the Krisp website or through app stores.
How to cancel Krisp
Cancel on the web (direct via Krisp website)
- Sign in to your Krisp account on the Krisp website.
- Go to Settings → Billing → Plan Details → Manage Subscription.
- Choose Downgrade (cancel). Access continues until the end of your current billing cycle.
Cancel via mobile app stores
- Apple App Store (iPhone/iPad/Mac): Settings → [Your Name] → Subscriptions → Krisp → Cancel Subscription.
- Google Play Store (Android): Open Play Store → Profile → Payments & subscriptions → Subscriptions → Krisp → Cancel.
What happens when you cancel
Access after cancellation
If you cancel a subscription billed directly by Krisp, your paid access remains active until the end of the current billing cycle. You retain subscription features until that date.
Data and renewals
Subscription data (transcripts, notes, settings) typically remain available according to Krisp’s data retention policies. The subscription will not auto-renew after cancellation.
Will I get a refund?
Direct (web) purchases
Payments made directly to Krisp are generally non‑refundable unless Krisp’s Terms of Use expressly state otherwise. Prepaid remainder refunds may be possible only where the Terms allow.
App Store and Google Play purchases
Refunds for App Store (Apple) and Google Play purchases are handled by those platforms under their refund processes. Krisp does not process those platform refunds.
Krisp plans and pricing
Price table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Pro (monthly) | S$21.60 | Monthly | Unlimited noise cancellation, transcription, AI notes & action items; 16+ language transcription; AI chat; 60 min/day accent conversion; 5 GB storage; basic integrations |
| Pro (annual) | S$10.80 | Monthly (billed annually) | Same as Pro monthly, but at discounted annual rate |
| Business (monthly) | S$40.50 | Monthly | Pro features plus SSO/SCIM, manager view, 4 h/day accent conversion, 30 GB storage, premium CRM integrations, admin controls |
| Business (annual) | S$20.25 | Monthly (billed annually) | Same as Business monthly, but at discounted annual rate |
| Call Center Core | S$13.50 | Monthly (billed annually) | Dual noise cancellation, after-call summaries, agent voice isolation, SSO/SCIM, usage analytics; min 40 seats typical |
Pricing notes
Prices above are estimated by converting published USD prices to SGD using an approximate exchange rate of 1 USD = 1.35 SGD.
Krisp does not publish direct SGD pricing on its site for Singapore as of the date of this guide.
Your consumer rights in Singapore
Legal framework
Under the Consumer Protection (Fair Trading) Act (CPFTA) in Singapore, digital content and services do not automatically carry a statutory right to refund unless the product is defective, not as described, or unfit for purpose.
How it applies to Krisp
Krisp’s “no automatic refunds” approach aligns with industry norms, but you may still seek a remedy if the service is defective or materially not as described.
For purchases via Apple App Store or Google Play, platform refund policies and procedures apply separately from Krisp’s direct policies.
Customer experiences
Positive feedback
Many users praise Krisp for effective background noise cancellation and improved call clarity. Users also appreciate features such as transcription and ease of use.
Negative feedback
Reported issues include billing disputes, slow or poor customer support, occasional performance problems (high CPU use, crashes), transcription losses, and unpredictable cancellation/refund outcomes.
Documentation checklist
What to gather before cancelling
- Account email and sign-in credentials used with Krisp.
- Subscription details: plan name, billing date, and payment method (web, Apple, or Google Play).
- Receipts or billing statements showing the charge you want to dispute.
What to have if requesting a refund
- A clear summary of the issue (dates, screenshots, error messages, failed features).
- Records of any prior support communications with Krisp.
Common mistakes
Cancelling in the wrong place
Many users try to cancel via the Krisp website when the subscription was purchased through the App Store or Play Store. If you bought via Apple/Google, you must cancel through that platform.
Assuming automatic refunds
Another common mistake is assuming cancellation automatically triggers a refund. For direct Krisp billing, payments are generally non‑refundable unless Terms specifically allow it.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund handling | Access after cancelling |
|---|---|---|---|
| Web (direct) | Sign in → Settings → Billing → Plan Details → Manage Subscription → Downgrade (cancel) | Payments non‑refundable unless Terms state otherwise | Access continues until end of current billing cycle |
| Apple App Store (iOS) | Settings → [Your Name] → Subscriptions → Krisp → Cancel Subscription | Refunds handled by Apple via Apple’s refund process | Depends on Apple billing; typically access until end of paid period |
| Google Play Store (Android) | Play Store → Profile → Payments & subscriptions → Subscriptions → Krisp → Cancel | Refunds handled by Google Play under its policies | Depends on Google billing; typically access until end of paid period |
Takeaway
Cancel from the platform where you purchased the subscription to avoid delays and to follow the correct refund procedure for that platform.
After cancelling
Next steps
Keep confirmation emails or screenshots showing the cancellation and end-of-service date. Monitor your payment method for any unexpected charges after cancellation.
Helpful links
Address
Local address
KRISP 1 PTE. LTD. (registered in Singapore)
9 Raffles Place #26‑01 Republic Plaza, Singapore 048619
Contact notes
There is no separate local cancellation portal; cancellation is handled through the account settings or the app platform used to purchase the subscription.