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Cancel LASSO
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Lasso service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lasso: Easy Method
What is Lasso
Overview
Lasso is a subscription-based SaaS tool for project management and team collaboration, offering features such as visual feedback, real-time comments and streamlined design reviews.
Primary use cases
Teams use Lasso to centralise design review workflows and reduce back-and-forth across email. It is sold as a web subscription and also has related mobile and plugin offerings in different products.
How to cancel Lasso
Web (direct) subscriptions
- Email accounting@lasso.com to request cancellation for direct web subscriptions.
- Cancellations for web subscriptions take effect at the end of the current calendar month; access continues until that date.
In-app and platform cancellations
- Some accounts can be cancelled from in-account settings; check your subscription area first.
- Alternatively, contact support@lassotech.com before your next billing date to avoid further charges.
- For a third-party overview of cancellation steps, see the Postclic guide.
What happens when you cancel
Access and renewal
For direct web subscriptions, cancellation takes effect at the end of the current calendar month and you retain access until that date.
Data and account retention
Your account and stored data are typically retained according to Lasso's terms after cancellation; download or export any critical files before access ends.
Will I get a refund?
General refund policy
- Refund eligibility varies by purchase channel and the product purchased; contact accounting@lasso.com for clarification on web purchases.
- Physical-product returns (Lasso Technologies) may be allowed within 30 days if unopened and undamaged, subject to a 20% restocking fee, per vendor terms.
Platform-specific exceptions
- App Store (iOS) and Google Play (Android) refunds must be requested through Apple or Google; Lasso support can assist but cannot directly process platform refunds.
- Some digital purchases (for example certain plugins) may be non-refundable once the purchase is completed.
Lasso plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Photo Lasso AI - Monthly subscription | S$8.98 | Monthly | AI crop & background swap, full editing features via subscription |
| Photo Lasso AI - Yearly subscription | S$36.98 | Yearly | All premium features unlocked for one year |
| Photo Lasso AI - Upload background (one-time) | S$5.98 | One-time | Allows uploading own background |
| Photo Lasso AI - Remove Ads | S$5.98 | One-time | Removes ads from the app |
| Photo Lasso AI - Remove Watermark | S$0.98 | One-time | Removes watermark from outputs |
| Photo Lasso AI - Shadow feature | S$2.98 | One-time | Adds shadow effect |
Notes on pricing
These SGD prices relate to the Photo Lasso AI app and in-app purchases. Official pricing for the affiliate tool known as "Lasso" (getlasso.co) is listed in USD and was not available in SGD in the verified data.
Your consumer rights in Singapore
Key protections
Under Singapore consumer protections you are entitled to receive goods and services as described. Faulty physical goods may be covered by warranty or replacement policies.
Practical steps and escalation
- For platform purchases (App Store/Google Play), follow Apple or Google's refund procedures first.
- If you cannot resolve a dispute, seek advice from local consumer advice bodies such as the Consumers Association of Singapore (CASE) for guidance on next steps.
Customer experiences
Positive feedback
- Users praise Lasso for ease of use, clean UI, speed and strong customer support.
- High ratings appear on review platforms for overall satisfaction and support quality.
Negative feedback
- Common complaints include time-consuming onboarding, occasional UI slowness, limited integrations and manual workflows.
- Some users note lack of mobile/admin apps and specific feature limitations such as reporting or export constraints.
Documentation checklist
Before you cancel
- Receipt or invoice showing purchase date and payment method.
- Account email, subscription ID and billing date.
- Screenshot of your subscription settings or billing page (if cancelling via account).
If you request a refund or dispute
- Copy of correspondence with support (email threads to accounting@lasso.com or support@lassotech.com).
- Evidence of the issue (screenshots, error messages, DOA photos for physical goods).
Common mistakes
Missing the billing deadline
Users often try to cancel after the billing cycle renews; for web subscriptions cancellation must be requested before the next billing date to avoid charges.
Cancelling on the wrong platform
People sometimes cancel the web subscription but forget to cancel the App Store or Google Play subscription (or vice versa), resulting in continued charges from the platform.
Comparative recap
Quick comparison
| Channel | How to cancel | Refunds | Access after cancel |
|---|---|---|---|
| Web (direct) | Email accounting@lasso.com | Contact accounting@lasso.com; refunds vary by policy | Access until end of current calendar month |
| In-account / platform | Cancel via account settings or contact support@lassotech.com | Depends on terms; contact support for details | Typically access until end of paid period |
| iOS (App Store) | Apple ID → Subscriptions → select "Lasso" → Cancel | Handle refunds via Apple; Lasso can assist but cannot override Apple | Access until end of current billing period |
| Android (Google Play) | Play Store → Profile → Payments & subscriptions → Subscriptions → select "Lasso" → Cancel | Handle refunds via Google Play; Lasso support may help | Access typically continues until paid period ends |
| Physical product (Lasso Technologies) | Return per vendor instructions within 30 days if eligible | Returns allowed within 30 days (unopened), 20% restocking fee may apply | Subject to vendor return and warranty terms |
After cancelling
Checklist immediately after cancellation
- Save copies of any confirmation emails or cancellation receipts.
- Export or download your project data while you still have access.
Where to find more help
For a consolidated guide and steps on cancelling Lasso across channels, refer to the Postclic guide.
Address
Company address
500 Yale Ave N, Seattle, Washington, 98109 US
Support contacts
Accounting: accounting@lasso.com
Support: support@lassotech.com