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Cancel LEMON SQUEEZY
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I hereby notify you of my decision to terminate the contract relating to the Lemon Squeezy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lemon Squeezy: Easy Method
What is Lemon Squeezy
Overview
Lemon Squeezy is a platform for creators and businesses to sell digital products, manage subscriptions, and handle payments and taxes.
The service offers merchant-of-record options, payment processing, and tools for subscription management in a global ecommerce environment.
Who uses it
Creators, software vendors, and small businesses use Lemon Squeezy to sell digital downloads, SaaS subscriptions, and manage recurring billing.
Fees and service details are listed in US dollars on Lemon Squeezy’s site and apply globally, including Singapore.
How to cancel Lemon Squeezy
Cancel via customer portal (recommended)
- Open the receipt or confirmation email from your purchase and click the "Manage Subscription" link when present.
- Follow the portal prompts to cancel; cancellations are applied to the subscription via the Lemon Squeezy customer portal.
Timing and requirements
- You may cancel a free trial or any paid subscription at any time; cancellations generally take effect at the end of the current billing period or trial. See terms: Terms of Service.
- For paid subscriptions purchased via Lemon Squeezy, cancellation should be made at least 48 hours before the end of the billing period to prevent renewal; unused portions are generally non-refundable. See buyer terms: Buyer Terms.
What happens when you cancel
Access and service continuity
When you cancel, your subscription typically remains active until the end of the current billing period or trial.
You will usually retain access to paid features until that end date; cancellation prevents future renewals but does not always immediately terminate access.
Data and account handling
Account data, downloads and purchase records remain available in your account unless you or the merchant delete them.
If you need data exported, request this before the subscription or account is closed to avoid loss of access to management tools.
Will I get a refund?
General refund approach
Lemon Squeezy generally defers refund policy to individual sellers; refunds are not guaranteed and may vary by merchant.
The platform reserves the right to issue refunds within 60 days of purchase to help prevent chargebacks. See refunds and chargebacks: Refunds & Chargebacks.
Exceptions and special rules
- Refunds are discretionary and may be refused in cases such as suspected fraud or refund abuse. See buyer terms: Buyer Terms.
- Some third-party sources report "first-purchase guarantees" (e.g., full refund within 14 days for a first paid subscription), but these are merchant-specific - check the seller’s policy: Example merchant policy.
- When Lemon Squeezy acts as Merchant of Record it may deduct platform fees from refunds and process refunds via the dashboard or original payment method. See docs: Refunds & Chargebacks.
Lemon Squeezy plans and pricing
Pricing overview
All official pricing is listed in US dollars (USD) on Lemon Squeezy’s site. There is no public SGD-specific pricing display.
Transaction fees apply globally and will be charged/settled in USD; local conversion depends on your bank or payment method.
Plans
| Plan | Price | Period | Features |
|---|---|---|---|
| Transaction-Based (Standard) - Global ecommerce | no monthly fee; 5% + US$0.50 per transaction (USD-denominated) | per transaction | Includes payment processing, global tax (VAT/GST) handling, fraud protection, merchant of record services, no lock-in |
| Email Marketing (up to 500 subscribers) | US$0 per month | Monthly | Email marketing features for up to 500 subscribers included free |
Your consumer rights in Singapore
Legal context
Under Singapore law, including the Consumer Protection (Fair Trading) Act, consumers have protections against faulty or misrepresented goods or services.
These protections may apply if a digital product is defective or misrepresented, but do not create an automatic right to cancel subscriptions.
How this affects refunds and cancellations
- Refunds or cancellations for digital subscriptions usually depend on the seller’s stated policy rather than an automatic statutory right.
- If a service is defective, misrepresented, or otherwise in breach, consumer protections may entitle you to remedies - seek legal or consumer agency guidance if necessary.
Customer experiences
Reported positives
Some users appreciate Lemon Squeezy’s focused ecommerce features, Merchant of Record option, and integrated tax handling for digital sales.
Pricing transparency in USD and the transaction-based model is useful for many sellers of digital goods.
Reported negatives and common issues
- Public reviews include reports of unresponsive support, checkout errors, and payment issues; see Trustpilot for user reports: Trustpilot reviews.
- Some merchants describe payout holds, negative balances, and unclear risk review processes; experiences can vary by account and region.
Documentation checklist
Before contacting support or requesting a refund
- Order/receipt email and subscription ID or order number.
- Payment method used (card, PayPal, etc.) and transaction dates.
- Screenshots of receipt, account subscription page, and any error messages.
If escalation is needed
- Keep records of all correspondence with the merchant or Lemon Squeezy support.
- Note the exact steps you followed to cancel and any timestamps of portal actions.
Common mistakes
Missing cancellation windows
Waiting until the last hour can risk renewal: for paid Lemon Squeezy purchases, cancel at least 48 hours before the billing date to avoid an automatic renewal charge.
Assume the cancellation is immediate - this is often incorrect; cancellations generally take effect at period end.
Relying on App Store or Play cancellation confusion
If you purchased through Apple App Store or Google Play you must cancel via those platforms, not via Lemon Squeezy.
Attempting to cancel in the wrong portal is a frequent source of confusion and missed refunds or renewals.
Comparative recap
Quick comparison
| Feature | Lemon Squeezy (direct purchase) | App Store / Google Play | Period |
|---|---|---|---|
| Where to cancel | Customer portal / Manage Subscription via receipt | Cancel in Apple or Google account settings | Varies |
| Refund policy | Merchant-dependent; platform may issue refunds within 60 days in some cases | Governed by Apple/Google policies, not Lemon Squeezy | N/A |
| Renewal timing | Cancel ≥48 hours before period end to prevent renewal | Follow platform-specific deadlines and rules | per billing period |
After cancelling
What to check
- Confirm cancellation in the customer portal and keep the confirmation email or screenshot.
- Monitor your payment method for any unexpected charges after the expected end date.
Helpful official links
- Buyer terms and cancellation rules: Lemon Squeezy Buyer Terms
- Refunds and chargebacks information: Refunds & Chargebacks (Docs)
- Pricing overview: Lemon Squeezy Pricing
- If you purchased via Apple, manage subscriptions through the App Store: Lemon Squeezy Manager on the App Store (SG)
Address
Postal address
Lemon Squeezy
222 Main Street Suite 500
Salt Lake City, UT 84101, USA
Notes on written notices
For formal disputes or written notices, use the postal address above and include full order details and contact information.
Keep copies of any registered or tracked delivery as proof if you send written correspondence.