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Cancel LEONARDO AI
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Leonardo Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Leonardo Ai: Easy Method
What is Leonardo Ai
Overview
Leonardo AI is a subscription-based SaaS platform that generates images and other creative content using advanced models and tools.
The service offers tiered plans with token-based generation, private generations, and model training options.
Main uses
Common uses include concept art, marketing visuals, and rapid prototyping of imagery for digital projects.
Plans vary by token allowance, generation speed and access to relaxed-generation modes.
How to cancel Leonardo Ai
On the web (app.leonardo.ai)
- Sign in at app.leonardo.ai.
- Go to Tokens → Manage Subscription → Cancel Your Subscription.
- Note: cancellation takes effect at the end of the current billing period; tokens remain accessible until then.
- Source summary: see a step-by-step guide at Postclic.
On iOS (App Store)
- Open iPhone/iPad Settings → [your name] → Subscriptions.
- Find Leonardo AI and tap Cancel Subscription; the App Store interface controls the cancellation.
- See platform-specific notes at JustCancel.
On Android (Google Play)
- Open Google Play → Menu → Subscriptions.
- Find Leonardo AI and tap Cancel; subscription management occurs through Google Play settings.
- Refer to the Android guidance at JustCancel.
What happens when you cancel
Access and tokens
Cancellation generally takes effect at the end of your current billing period.
Tokens and paid features remain accessible until the subscription period ends.
Billing and renewals
After cancellation you will not be billed for future periods, provided the cancellation was processed correctly.
Users have reported cases where cancellations did not process as expected; keep confirmations and check statements.
Account and data
Your account and any content created typically remain linked to your account, subject to Leonardo AI terms.
If you need specific data actions (export or deletion), contact support through official channels for guidance.
Will I get a refund?
Refund policy basics
Refunds are not automatic or guaranteed; requests are assessed manually by support agents.
Expect each request to be reviewed on its merits rather than refunded by default. See practical guidance at Intercom (Refunds).
When refunds may be eligible
- Major faults, misleading descriptions, or services unfit for stated purpose.
- Significant technical problems, non-delivery of tokens, or defective digital goods.
- If Leonardo AI discontinues or materially changes the service after you paid upfront, a pro‑rata refund for the unused portion may apply.
What refunds do not cover
- Change-of-mind or buyer’s remorse is generally excluded.
- Refunds require a manual support assessment and are not guaranteed.
Leonardo Ai plans and pricing
Monthly plans
Prices below reflect Singapore in‑app pricing as of February 2026.
Annual plans
Annual plans are billed yearly at discounted equivalents of the monthly tiers.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Apprentice (monthly) | S$22.98 | monthly | Approximately 8,500 fast tokens/month, private generations, enhanced quality, train up to 10 models |
| Artisan (monthly) | S$59.98 | monthly | Approximately 25,000 fast tokens/month, unlimited relaxed image generations, train up to 20 models |
| Maestro (monthly) | S$99.98 | monthly | Approximately 60,000 fast tokens/month, unlimited image & video relaxed generations, train up to 50 models |
| Apprentice (yearly) | S$229.98 | annual | Annual billing equivalent of monthly Apprentice plan at a discounted annual rate |
| Artisan (yearly) | S$599.98 | annual | Annual billing equivalent of monthly Artisan plan at a discounted annual rate |
| Maestro (yearly) | S$999.98 | annual | Annual billing equivalent of monthly Maestro plan at a discounted annual rate |
Your consumer rights in Singapore
Statutory protections
Leonardo AI states it does not limit statutory consumer law rights; you retain applicable legal protections.
Singapore consumer law provides remedies for defective goods and services under relevant statutes and regulations.
Cooling-off and change-of-mind
Leonardo AI does not advertise an automatic 14‑day change‑of‑mind cooling-off specifically for digital subscriptions.
In practice, Singapore law does not guarantee a universal 14‑day right to cancel digital subscriptions for change of mind; check the service terms and platform rules.
Practical steps for Singapore consumers
- Keep receipts, transaction IDs and platform records to support any dispute.
- Contact Leonardo support promptly if you believe statutory remedies apply.
Customer experiences
Positive feedback
Many users praise fast, professional, and helpful support responses that resolve billing and technical issues quickly.
Users also report good value for pricing, fast image generation, and useful tools like the Elements tool.
Source examples: aggregated reviews at Trustpilot.
Negative feedback
Common complaints include being charged after cancelling, unexpected renewals, and cancellation flows that confuse users.
Other issues reported are missing confirmation emails, form wording that changes options, and difficulty identifying which platform (App Store/Play Store/web) controls the subscription.
Community reports include threads such as Reddit and analyses at Postclic.
Documentation checklist
What to gather before contacting support
- Account email and username used for Leonardo AI.
- Order receipt or transaction ID from your payment method.
- Subscription platform (Web, App Store, or Google Play) and related screenshots.
- Dates of attempted cancellation and any confirmation screens or emails.
- Copies of correspondence with support (if any).
How to present your case
- State the desired outcome (cancel, refund, pro‑rata refund) clearly and concisely.
- Attach screenshots and transaction evidence to speed the review.
Common mistakes
Cancelling via the wrong platform
A frequent error is cancelling in the wrong system (for example, cancelling on the website when the subscription was bought in the App Store or Google Play).
This can leave the subscription active and result in unexpected charges.
Not saving confirmation or checking billing
Another common mistake is not saving or photographing the cancellation confirmation and then assuming the cancellation processed.
Users have reported later unexpected renewals; always keep proof and check bank/card statements after cancellation.
Expecting automatic refunds
Users sometimes assume refunds will be automatic after cancellation; in reality refunds are manually assessed and often denied for change-of-mind.
If you believe you are entitled to a refund for service faults, prepare evidence and contact support for a review.
Comparative recap
Platform comparison
The table below summarizes where to manage subscriptions and typical refund expectations by platform.
Key takeaways
Always cancel through the platform that processed your payment to avoid errors.
Keep confirmation evidence and monitor statements after cancellation.
| Platform | Cancel via | Refund likelihood | Access after cancel | Period |
|---|---|---|---|---|
| Web | app.leonardo.ai → Tokens → Manage Subscription → Cancel | Possible if fault or service change; not automatic | Access until end of billing period; tokens remain usable | - |
| iOS (App Store) | iPhone/iPad Settings → [your name] → Subscriptions | Handled by support; change-of-mind generally excluded | Access until end of billing period as processed by Apple | - |
| Android (Google Play) | Google Play → Menu → Subscriptions | Handled by support; eligible refunds need review | Access until end of billing period as processed by Google Play | - |
After cancelling
Immediate next steps
- Save or screenshot any cancellation confirmation you receive.
- Check the payment method statement for the next billing cycle to confirm no further charges.
Where to get help and additional guidance
- Refunds and refund policy overview: Intercom (Refunds).
- Step-by-step cancellation guides and platform notes: JustCancel and Postclic.
- App Store listing (Singapore): Leonardo AI on the App Store (SG).
Address
Primary mailing address (alternative)
71 Lower Baggot Street, Ground Floor, D02 P593, Dublin, Ireland.
Corporate HQ note
Leonardo AI lists a corporate presence with primary headquarters in Australia for formal notices; the Dublin address above is used as an alternative contact address.