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Life360

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Life360 Gold | Postclic
Life360
Life360 S. Norfolk Street 1900, Suite 310
94403 San Mateo United States of America
support@life360.com
Cancellation of Life360 contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Life360 service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Life360
Life360 S. Norfolk Street 1900, Suite 310
94403 San Mateo , United States of America
support@life360.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Life360. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Life360: Easy Method

What is Life360

Overview

Life360 is a subscription-based family safety app that provides real-time location sharing, place alerts, driving reports and emergency features for family members and devices.

Main features

Features commonly include location history, place alerts, driving summaries, crash detection and SOS or roadside assistance on higher tiers.

How to cancel Life360

Cancel via the Life360 app

  • Open the Life360 app and go to Settings → Account → Cancel Membership.
  • The app will often redirect you to the App Store or Google Play for final cancellation if you subscribed through those stores.
  • You must also cancel the subscription in the App Store or Play Store to stop recurring charges when the provider handled billing.

Cancel directly in App Store or Google Play

  • Apple App Store (iPhone/iPad): Open App Store → tap your name → Subscriptions → Life360 → Cancel Subscription.
  • Google Play Store (Android): Open Google Play → Profile icon → Payments & subscriptions → Life360 → Cancel Subscription.
  • Canceling inside the store is required if your purchase was processed by Apple or Google; otherwise billing will continue.

Cancel via web (Life360.com)

  • If your subscription was purchased directly through Life360 (not the App Store/Play), log in at Life360.com → Manage Membership → Cancel Subscription.
  • Web cancellation typically will not work if your subscription was handled by Apple or Google; in that case use the store method above.

What happens when you cancel

Access and billing

Cancelling stops future renewals but does not immediately remove access unless otherwise stated by your provider.

Your subscription usually remains active until the end of the current paid period you already paid for.

Data and account status

Your account and data generally remain intact after cancellation so you can re-subscribe later without losing basic account info.

Removing shared location or deleting the account are separate actions and should be done if you want to stop sharing immediately.

Will I get a refund?

Official refund policy

Life360’s policy is that no refunds are provided for any unused portion of a subscription, license, or data; subscriptions remain active until the paid period ends.

Expect no automatic pro-rata refunds after cancellation unless a specific exception is granted by Life360 or your store provider.

Free trials and regional exceptions

  • Free trials must be cancelled before they end to avoid being billed; if not cancelled, billing begins automatically.
  • European consumer cooling-off rights (14 days) do not apply in Singapore; Singapore does not mandate a 14‑day cooling‑off period for digital subscriptions.

Life360 plans and pricing

At-a-glance pricing (iOS App Store - Singapore)

Prices below reflect the iOS App Store listings in Singapore as of early 2026. Annual or other tiers may not be shown in Singapore.

Plan details

Plan Price Period Features
Silver Membership S$5.99 Monthly Basic premium features (limited history, place alerts, family driving summary, SOS alerts)
Premium S$8.99 Monthly Mid‑tier features (e.g., crash detection, extended location history)
Gold Membership S$9.99 Monthly Full Gold features (unlimited place alerts, 24/7 roadside assistance, ID theft protection)

Your consumer rights in Singapore

Digital subscriptions

Singapore does not mandate a statutory cooling-off period for digital subscriptions, so the EU/UK 14‑day right to withdraw does not apply locally.

Users in Singapore should rely on Life360’s stated refund and cancellation policy and the store provider’s terms for any disputes.

Hardware and goods

Life360 hardware sold directly by the company may have separate return policies (for example, 30‑day returns when purchased from Life360), but applicability in Singapore can vary.

If you purchased hardware from a local retailer or marketplace, local consumer protections for goods may apply; check the seller’s terms and Singapore consumer regulations.

Customer experiences

Positive reports

Some users report that Life360 provides peace of mind through reliable real-time tracking and family-safety features.

Comparison and feature guides can help pick the best tier for your needs; see an example comparison article below.

Common complaints

Public reviews often cite inaccurate location data, unreliable functionality after updates, billing frustrations, and difficulty cancelling subscriptions.

Recent user reports on forums mention sudden location inaccuracy (examples posted by users on Reddit) and low ratings on review platforms like Trustpilot.

Documentation checklist

What to have before you cancel

  • Account email and Life360 account details (username or phone number).
  • Proof of purchase or receipt showing date and method (App Store/Google Play or direct charge).
  • Device details (device type, OS version) and screenshots of subscription status if applicable.

When contacting support

  • Order or transaction IDs (from App Store/Play receipts) to speed verification.
  • Clear description of the problem and any steps you have already taken to cancel.

Common mistakes

Not cancelling in the correct store

Example: Subscribing via the App Store but trying to cancel on the Life360 website - billing will usually continue because Apple handles renewals.

Always check where the charge appears on your card or receipt and cancel through that billing provider.

Assuming refunds are automatic

Example: Expecting a prorated refund after cancelling mid‑period - Life360’s policy is typically no refunds for unused time unless otherwise agreed.

Cancel early in the billing cycle if you want to avoid the next charge and do not expect an immediate refund.

Comparative recap

Quick comparison of cancellation routes

The table below summarizes ease, refund expectations, and notable points for each cancellation route.

How to choose

Method Ease Refund likelihood Notes
Life360 app Easy (may redirect) Low Often redirects to App Store/Play; must cancel in store for recurring billing
Apple App Store Direct on iPhone, straightforward Low (store policies apply) Cancel via Subscriptions in App Store; receipts show Apple as merchant
Google Play Store Direct on Android, straightforward Low (store policies apply) Cancel via Payments & subscriptions in Google Play; Google handles refunds
Life360 website Direct for web purchases Low Only works if Life360 billed you directly (not via App Store/Play)

After cancelling

What to check immediately

  • Confirm cancellation email or confirmation screen and keep a screenshot for your records.
  • Verify next billing date is removed and that no new charges appear on your card or provider account.

Helpful links

Address

Corporate mailing address

Life360 S. Norfolk Street 1900, Suite 310, San Mateo, CA 94403, United States of America.

Notes on written requests

No Singapore-specific cancellation address was identified; written correspondence or formal requests should be sent to the corporate address above where necessary.

FAQ

To cancel your Life360 Gold membership via the app, open the Life360 app, go to Settings, select Account, and then choose Cancel Membership. If you subscribed through the App Store or Google Play, you will be redirected to complete the cancellation there.

Yes, you can cancel your Life360 subscription directly through the App Store or Google Play. For iPhone, go to the App Store, tap your name, select Subscriptions, find Life360, and cancel. For Android, open Google Play, tap your profile icon, go to Payments & subscriptions, find Life360, and cancel.

After canceling your Life360 subscription, your account and data generally remain intact, allowing you to re-subscribe later without losing basic account information. However, shared location services will stop immediately if you choose to remove them.

No, Life360's official policy states that no refunds are provided for any unused portion of a subscription. Your subscription will remain active until the end of the current paid period.

To avoid being charged after your Life360 free trial, make sure to cancel it before the trial period ends. You can do this through the app, App Store, or Google Play, depending on where you signed up.