Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel LIGHTSPEED
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Lightspeed service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lightspeed: Easy Method
What is Lightspeed
Overview
Lightspeed is a subscription-based point-of-sale (POS) and business-management platform used by retail and restaurant operators in Singapore and worldwide.
It combines sales, inventory, reporting and payments into a unified SaaS product that is billed on a recurring basis.
Primary uses
Merchants use Lightspeed to manage in-store sales, track inventory, and generate business reports.
The product is offered as a cloud service with optional hardware and payment integrations sold alongside software subscriptions.
How to cancel Lightspeed
Cancel on web (Lightspeed Singapore)
- Request cancellation at any time through your Lightspeed account or by contacting Lightspeed Singapore support as described in their terms of service.
- Per the Singapore Terms of Service, cancellation will take effect at the end of your current monthly or annual billing cycle and your access continues until then.
- Reference: Lightspeed Singapore Terms of Service.
Cancel via app stores
- No specific Lightspeed documentation for Apple App Store or Google Play cancellations in Singapore was found.
- If you subscribed through iOS or Google Play, cancellation is typically handled through your Apple or Google account settings and is subject to those platform policies.
Contact and follow-up
- After requesting cancellation, keep a confirmation message or ticket number from Lightspeed support for your records.
- If you used a payment terminal or third-party processor, check whether additional steps are needed to close or return devices.
What happens when you cancel
Access and billing
When you cancel on the web, the service remains active until the end of your current billing cycle (monthly or annual).
No pro rata early termination of access is implied in the typical workflow; you continue to use the product until the cycle ends.
Data and exports
Export important data (sales, customer lists, product and inventory) before the end of service to avoid data loss or access issues after cancellation.
Retain invoices and receipts for accounting and GST purposes prior to service termination.
Third-party integrationsDisconnect or migrate integrations (accounting, payment processors, delivery partners) before cancellation to avoid operational gaps.
Some integrations may continue to bill separately; verify each provider's cancellation process.
Will I get a refund?
Web subscriptions - software
Lightspeed’s Singapore Terms of Service state no refunds are offered on monthly subscriptions.
For annual subscriptions purchased on the web, a refund is offered only during the first 30 days of the initial annual subscription.
Hardware purchases and returns
Hardware return windows are commonly set (for example, 14 - 30 days for some items) and refunds for hardware are processed after the returned item is inspected.
Returns typically require original packaging and may take several business days to process; confirm specific hardware return rules with Lightspeed when you purchase.
Exceptions and disputes
- Refunds may still be available for defective goods, misrepresentations, or where consumer protection law applies.
- Keep records of communications, invoices and screenshots to support any refund claim or dispute.
Lightspeed plans and pricing
Where to check prices
Public SGD-denominated plan amounts for Lightspeed POS in Singapore are not published broadly; you should check the official Lightspeed Singapore site or your account for exact pricing.
See the Singapore Terms of Service for billing and currency policies: Lightspeed Singapore Terms of Service.
GST and local pricing notes
The Singapore Terms of Service indicate local prices include 9% GST and are denominated in SGD, but exact plan amounts are not listed publicly.
Contact Lightspeed Singapore or log into a local account to obtain current plan pricing and invoicing details.
Your consumer rights in Singapore
Legal basics
Under Singapore consumer protection principles, consumers have rights against misleading practices and unfair contract terms.
There is no automatic statutory cooling-off period for digital services unless the seller or contract provides one.
How this applies to Lightspeed
If Lightspeed clearly states its refund and cancellation policies (for example, no refunds on monthly plans and a 30‑day initial refund for annual plans), those terms are generally permissible if made clear prior to purchase.
For defective hardware or misrepresentation, statutory remedies may apply; retain evidence and escalate to appropriate dispute channels if necessary.
Customer experiences
Positive feedback
Users commonly praise Lightspeed for strong reporting, inventory features, and an intuitive interface that fits many retail and restaurant workflows.
Many reviewers find Lightspeed useful for daily operations and reporting needs.
Negative feedback
Recurring complaints reported by users include slow or unsatisfactory customer support, difficulties with refunds, and issues with integrations or report consistency.
Other users report reconciliation and stability problems in certain setups; verify your required integrations before committing.
Where reviews are collected
Third-party review platforms and app directories summarize varied experiences; read several sources to get a balanced view.
For example, aggregated review listings are available through business review sites and app marketplaces.
Documentation checklist
Account and subscription records
- Account email and username used for Lightspeed login.
- Subscription invoices and billing cycle dates.
- Confirmation or ticket numbers for cancellation requests.
Hardware and returns
- Hardware serial numbers and original packaging photos.
- Proof of purchase for devices and payment terminals.
- Condition photos and any defect documentation if returning items.
Common mistakes
Failing to export data
A common error is cancelling without exporting sales, customer and inventory data first, leaving the business without historical records.
Always run exports and backups well before the end of the billing period to ensure continuity.
Misunderstanding refunds and billing cycles
Expecting refunds for monthly plans or assuming immediate termination are frequent mistakes.
Remember that web cancellations take effect at the end of the billing period and monthly refunds are generally not available per Lightspeed’s stated policy.
Relying on platform cancellation only
If you subscribed via Apple or Google, cancelling in-app may differ from cancelling a web subscription; confirm which platform billed you.
Not checking the purchase channel can delay or prevent an effective cancellation or refund.
Comparative recap
| Feature | Period | Notes |
|---|---|---|
| Cancellation on web | monthly / annual | Service remains until end of current billing cycle; request via account or support. |
| Refund policy (software) | annual (first 30 days) / monthly (no) | Annual subscriptions on web: refund within first 30 days only. No refunds for monthly subscriptions. |
| App store subscriptions | monthly / annual | Handled by Apple or Google Play platform policies; not documented by Lightspeed Singapore. |
| Hardware returns | Period varies | Return windows depend on the item; unopened devices often have shorter windows. Confirm at point of sale. |
After cancelling
Immediate steps
Export and archive sales, inventory and customer data immediately after cancellation confirmation.
Keep cancellation confirmations, final invoices and any return shipping receipts for your records.
Further assistance and resources
If you need formal terms or want to review the cancellation clauses, consult the Lightspeed Singapore Terms of Service: Lightspeed Singapore Terms of Service.
For broader context on fees and payment matters, you may review industry analyses and reviews available on business review sites.
Example resource: Lightspeed reviews on Business.com.
Address
Registered office
Lightspeed Technologies Pte Ltd - primary Singapore office at:
7 Straits View, #05‑02 Marina One East Tower, Singapore 018936.
How to contact locally
For cancellations, refunds or hardware returns, contact Lightspeed Singapore support through your account or the channels provided in your purchase documentation.
Keep all correspondence and reference your account details and invoice numbers when communicating with support.