Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel LUCIDCHART
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Lucidchart service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lucidchart: Easy Method
What is Lucidchart
Product overview
Lucidchart is a web-based diagramming application for creating flowcharts, wireframes, org charts and other visuals collaboratively.
Typical users
Teams and individuals use Lucidchart to share diagrams, integrate with productivity tools, and import/export Visio files.
How to cancel Lucidchart
Cancel via Lucidchart website (direct)
- Log in to your Lucidchart account on the web.
- Go to Billing or Subscription settings and select Cancel subscription.
- Cancellation takes effect at the end of your current billing period; you keep access until then.
Cancel via mobile platforms (App Store / Google Play)
- iOS (App Store): Open Settings → [your name] → Subscriptions → select Lucidchart and Cancel. Cancelling on Lucidchart’s website does not stop App Store billing.
- Android (Google Play): Open Google Play Store app → Menu → Subscriptions → select Lucidchart and Cancel. Use the Google account that originally subscribed; multiple accounts can cause complications.
What happens when you cancel
Access after cancellation
When you cancel a direct web subscription, access remains until the end of the current billing period.
Your editable account features stay active until expiry; plan downgrade takes effect afterwards.
Data and documents
Your documents remain accessible after cancellation until account access ends; export important files before expiry to retain copies.
Consider exporting diagrams (PDF, PNG, or Visio export) if you plan to stop using the service entirely.
Will I get a refund?
Lucid’s direct-purchase refund policy
- Lucid offers a 14-day money-back guarantee for first-time subscribers who bought directly on the web (monthly or annual). Request a refund within 14 days for a full refund.
- After 14 days, refunds for unused portions are generally not provided except in exceptional cases (outages, duplicate billing) decided case-by-case.
Platform purchases and exceptions
- If you subscribed via Apple App Store or Google Play, refunds must be requested through Apple’s or Google’s refund processes; Lucid cannot guarantee or control those outcomes.
- Document any billing errors and contact platform support promptly if you believe you qualify for a refund outside Lucid’s standard window.
Lucidchart plans and pricing
Summary table
| Plan | Price | Period | Features |
|---|---|---|---|
| Individual (billed annually) | S$10.05/month | Monthly equivalent (annual billing) | Unlimited documents, shapes, 1 GB storage, premium templates, Visio import/export, premium visuals |
| Team (billed annually) | S$11.39/user/month | Monthly equivalent (annual billing, 3-user minimum) | Includes Individual features plus advanced collaboration, versioning, admin controls, integrations |
| Enterprise (billed annually) | S$23.11/user/month (approximate) | Monthly equivalent (annual billing, 2-user minimum) | Advanced integrations, Salesforce, team spaces, data refresh, Lucidspark, sharing restrictions |
Notes on pricing
Prices above are SGD equivalents converted from USD using a specific rate on 21 Feb 2026 and reflect annual-billed plans.
Lucidchart does not publish SGD-denominated prices for Singapore; actual billed amounts may vary and appear in your card’s currency.
Your consumer rights in Singapore
Cooling-off and digital services
Singapore consumer protections include cooling-off rules for some remote purchases, but applicability to digital services can vary by circumstance.
Digital subscriptions may not automatically fall under all cooling-off protections; check relevant law and platform policies for specifics.
Platforms and local recourse
- Platform purchases (App Store, Google Play) are governed by Apple/Google policies in addition to local consumer law.
- If you believe a refund or remedy is due, you can contact CASE (Consumers Association of Singapore) or the platform provider for guidance on local rights and dispute options.
Customer experiences
Positive feedback
- Some users praise Lucidchart for producing professional visuals and being simpler than alternatives like Visio.
- There are reports of prompt refunds when customers contacted Lucidchart within the refund window.
Negative feedback
- Common complaints include unexpected renewals, trial conversions to paid subscriptions, and difficulty cancelling or obtaining refunds.
- Users on review sites and forums report mixed customer service experiences; some cases eventually resolved, others remained disputed.
Documentation checklist
What to gather before cancelling
- Account email and username associated with the Lucidchart subscription.
- Payment details (last four digits of card, transaction dates, invoice or receipt).
- Subscription type (Individual, Team, Enterprise) and billing cycle information.
Proof to keep after cancelling
- Screenshot or confirmation email showing cancellation.
- Exported copies of important diagrams (PDF/PNG/Visio) and any invoices you may need for disputes.
- Correspondence with support or platform refund requests.
Common mistakes
Assuming one cancellation method stops all billing
Example: cancelling on the Lucidchart website does not cancel subscriptions billed through Apple App Store or Google Play.
If you subscribed on iOS or Android, you must cancel via that platform to stop future platform billing.
Using the wrong account or missing deadlines
Example: multiple Google accounts can cause cancellation to fail if you’re not signed into the account that made the purchase.
Also, forgetting a free-trial end date can lead to automatic charges; note trial end and cancellation cutoffs.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund route | Access after cancel |
|---|---|---|---|
| Web (direct) | Log in → Billing/Subscription settings → Cancel | Request via Lucid; 14-day money-back for first-time direct buyers | Access continues until end of current billing period |
| iOS (App Store) | Settings → [your name] → Subscriptions → Lucidchart → Cancel | Request refund through Apple’s refund/dispute process | Access typically remains until the App Store billing period ends |
| Android (Google Play) | Google Play app → Menu → Subscriptions → Lucidchart → Cancel | Request refund through Google Play refund process | Access typically remains until the Google Play billing period ends |
Key takeaway
Always cancel through the same channel you used to subscribe and keep evidence of cancellation and any refund requests.
After cancelling
Immediate actions
- Export and back up any diagrams you need before your access ends.
- Save cancellation confirmation and final invoices for records and disputes.
Where to read more and check reviews
- Guides on cancelling Lucidchart (third-party summary): postclic - how to cancel Lucidchart.
- Additional regional guidance: postclic (UAE regional guide).
- User reviews and community discussions: Trustpilot Lucidchart reviews and Reddit discussion.
Address
Corporate headquarters
Lucid headquarters address: 500 Yale Ave N, Seattle, Washington, 98109 US.
Notes
For billing or legal correspondence, use the address above and include account identifiers in any communication to help with verification.