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Cancel MAGISTO
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Magisto service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Magisto: Easy Method
What is Magisto
Overview
Magisto is an AI-driven video editing service that assembles photos and clips into polished videos using themes, music and templates.
Main capabilities
It offers automated editing styles, stock-clip integration and tiered subscriptions that unlock longer output, advanced templates and no watermark.
How to cancel Magisto
Cancel on the web
- Sign in at magisto.com and go to Home > Account Settings.
- Select "Cancel Subscription" and confirm the cancellation to stop auto-renewal.
- You will keep paid features until the end of your current billing period.
- Source summary: online cancellation is handled through your Magisto account settings; see guidance at Postclic for steps and notes: Postclic - How to cancel Magisto.
Cancel on mobile (iOS and Android)
- iOS (App Store): Open iPhone Settings → Your Name → Subscriptions → select Magisto → Cancel Subscription. Deleting the app does not cancel billing.
- Android (Google Play): Open Google Play Store → Menu → Subscriptions → select Magisto → Cancel subscription. Uninstalling does not stop renewals.
- For App Store guidance see the Magisto App listing: Magisto on the App Store.
What happens when you cancel
Access and billing
Cancellation stops future auto-renewal but does not usually remove access immediately.
Paid features typically remain available until the end of the current billing period.
Account and data
Your projects and account data generally remain in your Magisto account after cancellation unless you delete the account.
To retain copies, export or download important projects before deleting your account.
Will I get a refund?
General refund policy
Magisto does not publish a blanket 14-day refund or cooling-off policy for digital subscriptions; refunds are not guaranteed.
Refunds are handled case-by-case depending on where you purchased the subscription.
Who handles refunds by platform
- Web purchases: Refunds are handled directly by Magisto/Vimeo on a discretionary basis.
- App Store (iOS): Refunds are handled by Apple; requests must go through Apple's refund process.
- Google Play (Android): Refunds are handled by Google Play and must be requested through Google.
- Reference for platform handling and refund notes: Postclic - refunds and cancellations.
Magisto plans and pricing
App Store pricing snapshot
The following prices are taken from the App Store Singapore listing and related verified data.
Notes on variability
Prices can vary by region, promotions and the store used to subscribe. Different listings may show different Professional plan values.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Premium (App Store) | S$6.98 | Monthly | Premium styles, no watermark, 10-min movie length |
| Magisto Professional (App Store) | S$39.98 | One-time or Monthly (?) | Everything in Premium plus exclusive styles/templates, 3M+ full-HD iStock clips, customizable colors/fonts, Vimeo Pro access |
| Yearly Premium Subscription (App Store) | S$28.98 | Annual | Annual billing for Premium features |
Your consumer rights in Singapore
No automatic cooling-off for digital services
Singapore law does not give a statutory cooling-off right for digital services once supply has begun.
This means refunds are not automatically required simply because a service was cancelled after access started.
Where to seek recourse
- Consumers may raise complaints with CASE (Consumers Association of Singapore) or pursue small monetary claims at the Small Claims Tribunals (SCT).
- For an overview of consumer rights and recourse in Singapore see: Consumer rights and recourse in Singapore.
Customer experiences
Positive feedback
Some reviewers praise Magisto for ease of use, useful templates and quick video creation workflows.
Positive notes include helpful customer responses and simple, fast editing for basic projects.
Common complaints
Reported issues include being charged after attempting cancellation, difficulty obtaining refunds and unclear confirmation emails.
Public reviews and complaint threads reflect these recurring problems; consider keeping clear records if you encounter them. See user reviews on Trustpilot for examples: Magisto reviews on Trustpilot.
Documentation checklist
Essential records to keep
- Account email and username used to subscribe.
- Receipt or transaction ID from the App Store, Google Play or Magisto/Vimeo.
- Screenshots of subscription status and any cancellation confirmations.
Communication and evidence
- Copies of emails with support and dates/times of any chats or calls.
- Bank or card statements showing disputed charges, if applicable.
Common mistakes
Uninstalling instead of cancelling
Removing the Magisto app does not cancel a subscription. You must cancel via your Magisto account or the app store where you subscribed.
Cancelling the wrong place
Users sometimes cancel a trial in one place but forget to cancel the App Store or Google Play subscription, resulting in unexpected charges.
Always confirm cancellation via the original purchase channel and save any confirmation screens or emails.
Comparative recap
Quick comparison
| Item | Web | iOS (App Store) | Android (Google Play) |
|---|---|---|---|
| How to cancel | Account Settings → Cancel Subscription (magisto.com) | iPhone Settings → Your Name → Subscriptions → Magisto | Google Play Store → Menu → Subscriptions → Magisto |
| Who handles refunds | Magisto/Vimeo (case-by-case) | Apple App Store | Google Play |
| Uninstall effect | Uninstall does not cancel subscription | Uninstall does not cancel subscription | Uninstall does not cancel subscription |
| Access after cancel | Paid features remain until billing period end | Depends on store policy; often until billing period end | Depends on store policy; often until billing period end |
After cancelling
If you were charged after cancelling
- If the charge was through the App Store, request a refund via Apple’s refund process and keep records.
- If the charge was through Google Play, follow Google Play refund procedures and keep transaction evidence.
- For web purchases ask Magisto/Vimeo support for a discretionary refund; keep receipts and cancellation screenshots.
Helpful links and next steps
- General cancellation and refund notes for Magisto: Postclic - cancel Magisto
- Magisto App Store page (iOS subscriptions and App Store processes): Magisto on the App Store
- Read user reviews and reported issues: Trustpilot - Magisto reviews
- Consumer rights and recourse in Singapore: SingaporeLegalAdvice - consumer rights
Address
Corporate address
Vimeo.com, Inc., 555 West 18th Street, New York, New York 10011, United States.
Support note
Magisto support and subscription management are handled online; no Singapore-specific corporate address was identified in verified sources.