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Manus Ai

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Termination letter drafted by a specialized lawyer
Sender
Manus Ai Subscription Cancel | Postclic
Manus Ai
109 North Bridge Road #05-21 Funan
179097 Singapore Singapore
support@manus.im
Cancellation of Manus Ai contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Manus Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Manus Ai
109 North Bridge Road #05-21 Funan
179097 Singapore , Singapore
support@manus.im
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Manus Ai. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Manus Ai: Easy Method

What is Manus Ai

Overview

Manus Ai is a subscription-based SaaS platform that uses AI to assist with document editing, collaboration and automated tasks. It provides features such as real-time feedback, version control and automated rework.

Who uses it

Users range from individual writers to teams who need assisted editing and workflow automation. Plans vary by credits, concurrent tasks and team features to suit different usage levels.

How to cancel Manus Ai

Cancel via Manus web interface (Stripe)

  • Log into the Manus interface.
  • Click your profile avatar → Account → Manage/Upgrade.
  • Click “Downgrade to Free”. Cancelling stops future renewals; the already charged period remains (no refund).
  • Reference: Manus cancellation article: help.manus.im - How can I cancel my subscription?

Cancel via mobile app stores (Apple / Google)

  • Apple App Store: On your iOS device go to Settings → Apple Account → Subscriptions → Manus → Cancel Subscription. Uninstalling the app does not cancel the subscription.
  • Google Play: Open Google Play app → Menu → Subscriptions → Manus → Cancel subscription, or via Google Play website (Subscriptions → Manage → Cancel). Uninstalling does not cancel the subscription.

What happens when you cancel

Access after cancellation

When you cancel, your subscription will stop future renewals but your paid access normally continues until the end of the current billing period.

Data and account status

Your account and data typically remain accessible under the Free plan limits unless you choose to delete your account. Check account settings for data export or deletion options.

Will I get a refund?

Standard refund policy

  • Manus does not generally refund for a past billing period if you simply forgot to cancel; refunds are usually not available for that billing cycle.
  • Manus cannot issue refunds for purchases made via Apple; Apple manages those refunds through the App Store.

Exceptions and process

  • Full credit refunds may be issued if a verifiable failure is due to a bug or platform malfunction, after review by Manus’s AI agent and Customer Success team.
  • Refunds via Stripe or Google may be possible by submitting a request through the Help Center AI chatbot with the invoice and reason; eligible refunds are processed within 1 - 15 business days.
  • Reference: Manus credit refund policy: help.manus.im - Credit refund policy

Manus Ai plans and pricing

Pricing note

Manus pricing is officially in USD. SGD values below are approximations (USD × ~1.34) and may vary due to exchange rates, bank fees or app-store markups.

Plans table

Plan Price (approx.) Period Features
Free S$0.00 monthly 300 daily refresh credits; one-time bonus credits; 1 concurrent task
Starter / Basic ≈ S$26 - 27/month monthly ~1,900 - 3,900 credits/month; 1 - 2 concurrent tasks
Plus ≈ S$52/month monthly 3,900 credits/month; 2 - 3 concurrent tasks; priority access
Pro ≈ S$267/month monthly 19,900 credits/month; 5 - 10 concurrent tasks; beta/advanced features
Team ≈ S$52/member/month (min 4 seats ≈ S$208) monthly Shared credits pool; collaboration and admin features

Your consumer rights in Singapore

Local protection overview

Consumers in Singapore have protections under consumer law that cover non-delivery or defective services and unfair practices. If services are not delivered as promised, statutory remedies may apply.

Practical options

  • If you believe Manus did not deliver paid services, you may raise the issue with Manus support first and keep all documentation.
  • Users have reported filing complaints with the Consumers Association of Singapore (CASE) in severe disputes; consider that route if direct resolution fails.

Customer experiences

Positive reports

Some users report successful partial refunds and successful cancellations after engaging support. These outcomes typically follow submission of invoices and clear evidence.

Negative reports

Other users report unexpected charges (for example, immediate annual charges despite expecting a trial) and difficulty obtaining refunds even within stated windows.

There are also reports of slow or unresponsive support, charges continuing despite cancellation requests, and perceived lack of transparency around credits and billing.

Documentation checklist

Essential items to gather

  • Subscription invoice or billing statement showing the charge date and amount.
  • Account email, subscription ID (if available) and the method of purchase (Stripe, Apple, Google Play).
  • Screenshots of billing, subscription settings, trial terms and any error messages or failures.

Support request tips

  • When contacting support, include the invoice, a clear reason for the refund request and timestamps for any service failures.
  • Use the Help Center AI chatbot or Manus support channels to submit requests and preserve the response thread for escalation.

Common mistakes

Uninstalling the app instead of cancelling

Uninstalling the Manus mobile app does not cancel an App Store or Google Play subscription. Cancel directly through your Apple or Google account to stop renewals.

Assuming automatic refunds or trial protections

Expecting an automatic refund for a missed cancellation is risky; Manus typically does not refund for forgotten cancellations.

Also confirm trial terms carefully - some users reported confusion about immediate charges despite expecting a trial period.

Comparative recap

Quick comparison note

The table below summarizes plan tiers, approximate SGD pricing and primary differentiators to help you decide what to keep or cancel.

Comparison table

Plan Price (approx.) Period Key difference
Free S$0.00 monthly Basic access with daily refresh credits and 1 concurrent task
Starter / Basic ≈ S$26 - 27 monthly Low monthly credits suitable for light users
Plus ≈ S$52 monthly Higher credits, more concurrency and priority access
Pro ≈ S$267 monthly Large credits, many concurrent tasks and advanced features
Team ≈ S$52/member (min 4) monthly Shared credits and team administration tools

After cancelling

Follow-up actions

  • Retain copies of invoices and the cancellation confirmation for your records.
  • Check that renewals have stopped on your bank or card statement after the current period ends.

Useful links

Address

Company location

109 North Bridge Road #05-21 Funan, Singapore 179097, Singapore

Contact reminder

If you need support, gather your documentation first and contact Manus via their Help Center or in-app support channels for the fastest resolution.

FAQ

To cancel your Manus Ai subscription via the web interface, log into your account, click your profile avatar, select Account, then Manage/Upgrade, and finally click 'Downgrade to Free'. Remember to keep proof of your cancellation request.

Yes, you can cancel your Manus Ai subscription through the Apple App Store. Go to Settings on your iOS device, tap on your Apple Account, select Subscriptions, find Manus, and then choose 'Cancel Subscription'. Ensure to keep a record of your cancellation.

After you cancel your Manus Ai subscription, your access will continue until the end of the current billing period. Be sure to check your account settings for any data export options before cancellation.

Generally, Manus Ai does not provide refunds for past billing periods. If you believe you are eligible for a refund due to a platform issue, you may submit a request through their Help Center AI chatbot, but keep in mind that refunds are not guaranteed.

Manus Ai offers several plans, including Free, Starter, Plus, Pro, and Team, each with different features and credit limits. For example, the Free plan offers 300 daily refresh credits, while the Pro plan provides 19,900 credits per month with advanced features. Check the official site for detailed comparisons.