Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel MENTIMETER
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Mentimeter service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mentimeter: Easy Method
What is Mentimeter
Overview
Mentimeter is an interactive presentation platform for live polling, quizzes, word clouds and Q&A to engage audiences in real time.
It runs on a subscription model and is used in classrooms, meetings and events to collect participant input and display results instantly.
Who uses it
Typical users include educators, trainers, event hosts and corporate teams who need audience interaction tools.
Plans vary for business and educational use, with features like branding, collaboration and moderation available on paid tiers.
How to cancel Mentimeter
Cancel via website (direct purchase)
- Log into your Mentimeter account.
- Go to the Billing section in Account settings.
- Use the "Cancel the auto-renewal" option to stop future payments.
Stopping auto-renewal does not immediately remove access; you retain full access until the current paid period ends.
Source: Mentimeter help: Cancellation of your Mentimeter subscription.
Cancel via mobile app stores
- Apple App Store (iOS): Open Settings → tap your name → Subscriptions → find Mentimeter → Cancel.
- Google Play (Android): Open Google Play Store → Payments & Subscriptions → Subscriptions → select Mentimeter → Cancel.
App stores control access and renewal for purchases made through their platforms.
Source (summary): Postclic guide on cancelling Mentimeter subscriptions.
What happens when you cancel
Access after cancellation
If you cancel auto-renewal for a direct web subscription, you keep full access until the end of your current paid period.
For App Store and Google Play subscriptions, access and renewal are controlled by those platforms and changes take effect according to their rules.
Data and account status
Cancelling auto-renewal does not automatically delete your Mentimeter account or content.
To remove data or close an account, follow Mentimeter’s account deletion options in settings or contact support if needed.
Will I get a refund?
Refunds for web (direct) purchases
Mentimeter offers a full refund if requested within 14 days of the initial purchase date for direct web subscriptions.
However, the right to a refund is voided if the service has been used in a live audience setting.
Source: Mentimeter help: Refund for your Mentimeter subscription.
Refunds for App Store and Google Play purchases
- Refunds for purchases through the Apple App Store or Google Play are handled by Apple or Google respectively.
- Contact the relevant app store for refund requests; Mentimeter cannot directly process these refunds.
Reference summary: Postclic: App store refund guidance.
Mentimeter plans and pricing
Summary of available plans
The following prices are approximated in Singapore Dollars (SGD) based on published USD rates and converted amounts.
Mentimeter supports billing in SGD for Singapore customers.
| Plan | Price (SGD) | Period |
|---|---|---|
| Basic (Business) | S$16.20/month | monthly |
| Pro (Business) | S$33.70/month | monthly |
| Educational Basic | S$12.15/month | monthly |
| Educational Pro | S$20.25/month | monthly |
Your consumer rights in Singapore
Cooling-off and refund rights
There is no specific nationwide cooling-off law in Singapore for digital services that automatically grants a refund period.
Mentimeter’s published policy gives a 14-day full refund for direct web purchases unless the service has been used live.
Protections under Singapore law
General consumer protection in Singapore is provided by the Consumer Protection (Fair Trading) Act (CPFTA), which guards against unfair terms and misleading practices.
If auto-renewal disclosures or refund limitations are unclear or unfair, CPFTA protections may be relevant to disputes.
Customer experiences
Positive feedback
Users commonly praise Mentimeter for simplicity, real-time engagement tools like word clouds, and ease of use in classrooms and seminars.
Review sites report high ratings for interactivity and intuitive interfaces from many users.
Common complaints
Reported negatives include perceived limited functionality relative to price, issues with PowerPoint integration, and frustrations with auto-renewal clarity.
Some users have also reported refund denials tied to the "used in a live audience" condition and mixed customer support experiences.
Documentation checklist
Before you cancel
- Record your account email and subscription plan name.
- Note the next renewal date and current paid period end date.
- Export any required presentation data or participant reports (if needed).
If you request a refund or dispute
- Keep purchase confirmation emails or invoices.
- Document evidence of whether the service was used in a live audience.
- Keep screenshots of billing settings and cancellation attempts.
Common mistakes
Assuming cancellation deletes the account
Many users assume canceling auto-renewal deletes their account or content. It does not; you must delete data or close the account separately if required.
Check account settings or contact support for account removal steps.
Expecting app-store refunds from Mentimeter
Users sometimes contact Mentimeter expecting an App Store or Google Play refund. Those refunds are governed by Apple or Google and must be requested through the store.
Always check which platform processed your payment before requesting a refund.
Comparative recap
At-a-glance channel comparison
This table summarizes cancellation control, refund responsibility and access after cancelling across channels.
Use it to choose the correct cancellation route based on how you purchased Mentimeter.
| Feature | Web (direct) | Apple App Store (iOS) | Google Play (Android) | Period |
|---|---|---|---|---|
| Who controls billing | Mentimeter (direct) | Apple | monthly | |
| How to cancel | Account settings → Billing → Cancel auto-renewal | iOS Settings → Subscriptions → Cancel | Play Store → Payments & Subscriptions → Cancel | monthly |
| Refunds | 14-day full refund (unless used live) | Handled by Apple per their rules | Handled by Google per their rules | monthly |
| Access after cancel | Access until current paid period ends | Controlled by Apple rules | Controlled by Google rules | monthly |
After cancelling
What to check immediately
- Confirm cancellation in your Mentimeter account billing page or app store subscription list.
- Save or export any content you need before your access ends.
Useful links
- Mentimeter: Cancellation of your Mentimeter subscription
- Mentimeter: Refund for your Mentimeter subscription
Address
Registered office
Mentimeter AB, Tulegatan 11, 113 53 Stockholm, Sweden.
Use this address for formal correspondence when necessary.
Support and contact
For billing and subscription changes, use the Mentimeter account settings or the help articles linked above.
For App Store or Google Play purchases, contact Apple or Google support respectively for billing issues and refunds.