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I hereby notify you of my decision to terminate the contract relating to the Mobicip service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mobicip: Easy Method
What is Mobicip
Overview
Mobicip is a subscription parental-control service that helps families manage and monitor online activity across multiple devices. It offers web filtering, app blocking, screen-time controls and reporting via a central account.
Primary purpose
Mobicip is designed to give parents remote controls and visibility into device use for children, with features such as schedules, app timers and location tools. It is a cloud-managed SaaS product tied to a user account or platform subscription.
How to cancel Mobicip
If you bought on Mobicip’s website (Mobicip account)
- Email Mobicip support or submit a cancellation request via their support form to cancel a web-store subscription.
- Expect a cancellation confirmation, typically sent within 24 business hours after the support team processes the request.
- Reference Mobicip’s refund policy when requesting cancellation or refund: Mobicip refund policy.
If you bought via Apple App Store (iTunes)
- Open your Apple ID / Subscriptions in your device settings and cancel the Mobicip subscription there.
- Apple handles billing and cancellations for App Store purchases, so Mobicip cannot cancel App Store subscriptions for you.
If you bought via Google Play Store
- Open the Google Play app and go to Subscriptions to cancel the Mobicip subscription.
- Mobicip cannot cancel Google Play subscriptions on your behalf - Google Play manages billing and refunds for those purchases.
What happens when you cancel
Access and auto-renewal
When you cancel, auto-renewal stops so you will not be billed on the next renewal date. Your current paid access typically continues until the end of the pre-paid term.
Account and settings
Cancelling a subscription stops paid features but does not necessarily delete your account or data automatically. Contact support if you need account closure or data export options.
Will I get a refund?
Refunds for web-store purchases
- Mobicip offers a 30-day Money Back Guarantee for annual plans purchased via their web store.
- Mobicip offers a 7-day Money Back Guarantee for monthly plans purchased via their web store.
- If you request a refund after those windows, Mobicip’s policy normally results in cancellation only; you keep access until the end of the prepaid term.
Refunds for App Store and Play Store purchases
- If you purchased through the Apple App Store, contact Apple for refund requests - Apple’s policies determine eligibility.
- If you purchased through Google Play, contact Google Play support for any refund requests - Google’s policies apply.
- See Mobicip’s official refund policy for details: Mobicip refund policy.
Mobicip plans and pricing
Pricing summary
The table below shows approximate Singapore-dollar monthly equivalents based on Mobicip’s published USD pricing converted to SGD (est. 1 USD ≈ 1.35 SGD).
Notes on billing
Mobicip does not publicly list Singapore-specific prices; the amounts below are estimates. App Store in-app prices for Singapore were not available online.
| Plan | Price | Period | Features |
|---|---|---|---|
| Lite | S$4.04/month (approx.) | Monthly (billed annually via website) | Manage up to 5 devices; App Blocker; Website Blocker; Screen Time Limits; Activity Schedules; Family Locator; Remotely Lock Devices; Activity Reports; Social Media Monitor; App Timers; Parenting Expert Tips |
| Standard | S$6.74/month (approx.) | Monthly (billed annually via website) | Manage up to 10 devices; same features as Lite |
| Premium | S$10.79/month (approx.) | Monthly (billed annually via website) | Manage up to 20 devices; includes Social Media Monitor; Parenting Expert Tips; App Timers; Family Locator; Activity Reports |
Your consumer rights in Singapore
Rights under the vendor policy
Mobicip’s web-store refund windows provide a clear money-back guarantee: 30 days for annual plans and 7 days for monthly plans when purchased on their website.
For platform purchases, refund eligibility is determined by Apple or Google policies rather than Mobicip’s web-store terms.
Local consumer protection guidance
If you believe you were wrongly charged or have a dispute, you can raise the issue with local consumer-protection channels in Singapore (for example, the Consumers Association of Singapore) or seek advice from your payment provider.
Keep records of purchase receipts, cancellation requests and any communication with Mobicip or the app platform to support your case.
Customer experiences
Positive feedback
- Some users report effective app blocking and screen-time scheduling, particularly on iPhones and Windows PCs.
- Many users praise responsive email-based customer service during setup and for some billing issues.
- Example reference for user feedback: Mobicip on Trustpilot.
Negative feedback
- Reports indicate children can sometimes bypass controls (changing device time, disabling VPN or uninstalling the app).
- Users describe technical issues after updates, battery drain on Android, connectivity problems and cumbersome admin tasks such as needing to contact support to cancel.
- Additional aggregated reviews and experiences are available at: JustUseApp Mobicip reviews.
Documentation checklist
Before you contact support
- Subscription account email and username.
- Order number or transaction ID (if available).
- Date of purchase and renewal date.
- Payment method used (credit card, Apple ID, Google account).
Screenshots and evidence
- Screenshot of the billing charge or receipt.
- Screenshot of subscription status in Apple/Google if purchased via app stores.
- Copies of any email exchanges with Mobicip support.
Common mistakes
Cancelling in the wrong place
Many users try to cancel inside the app or portal but actually purchased via Apple or Google. If you bought from the App Store or Play Store, cancelling on Mobicip’s site will not stop platform billing.
Missing the refund window
Waiting beyond Mobicip’s 7‑day (monthly) or 30‑day (annual) web-store windows often means you will only get cancellation (access until end of term) rather than a refund.
Comparative recap
At-a-glance comparison
The table below summarises who handles billing, where to cancel and refund responsibility for each purchase channel.
How to read the table
Use this table to quickly determine the correct cancellation route and where to request refunds based on your purchase channel.
| Purchase channel | Who handles billing | How to cancel | Refund responsibility | Period |
|---|---|---|---|---|
| Mobicip web store | Mobicip | Email support or submit cancellation via Mobicip support form | Mobicip (30‑day annual / 7‑day monthly money-back guarantees) | Varies (web-store) |
| Apple App Store | Apple | Cancel via Apple ID / Subscriptions in device settings | Apple (contact Apple for refunds) | Varies (App Store) |
| Google Play Store | Cancel via Google Play app → Subscriptions | Google (contact Google Play for refunds) | Varies (Play Store) |
After cancelling
Confirm cancellation
- Wait for a cancellation confirmation email if you cancelled via Mobicip support; Mobicip typically responds within 24 business hours for web-store cancellations.
- If you cancelled via Apple or Google, check your Apple ID or Google Play subscription page for the cancellation status.
Helpful links
- Mobicip refund and cancellation policy: Mobicip refund policy
- Mobicip general support and contact: Mobicip support
- Examples of user reviews and experiences: Trustpilot and JustUseApp
Address
Mobicip website
Official website: https://www.mobicip.com/
Support page
Use the Mobicip support articles and contact form for cancellations and refund requests: Mobicip refund policy & support