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Cancel MOTION
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Motion service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Motion: Easy Method
What is Motion
Overview
Motion is a subscription-based productivity and scheduling SaaS that combines task management, calendar scheduling, and AI-driven prioritisation to help users plan and execute work.
The service syncs with calendars and offers automatic scheduling and visual reminders to streamline day-to-day planning.
Key capabilities
Key features include AI-driven task scheduling, multi-calendar sync, and automated rescheduling to maximise focus time.
Motion is delivered as a paid subscription with monthly and annual billing options, and a free trial period for new users.
How to cancel Motion
Cancel via web or app (Motion account)
If you subscribed directly with Motion, cancel from the Subscriptions section in your account settings.
See Motion’s official cancellation instructions: Motion - Cancel your plan.
- Sign in to your Motion account.
- Open Settings → Subscriptions (or Billing) → Cancel plan.
- Follow the on-screen prompts to confirm cancellation.
Cancel via App Store or Google Play
If you bought Motion through the App Store or Google Play, manage and cancel the subscription through that platform’s subscription settings.
Platform billing remains governed by the app store; Motion’s refund policy still applies and refunds must be requested through the store when applicable.
- On iOS: Open Settings → your Apple ID → Subscriptions → select Motion → Cancel.
- On Android: Open Google Play → Menu → Subscriptions → select Motion → Cancel.
- For the iOS App Store listing in Singapore see: Motion on the App Store (SG).
What happens when you cancel
Account access and service period
After cancellation you generally retain access to paid features until the end of your current billing period.
Cancelling does not automatically create a refund for unused time unless Motion decides otherwise.
Data retention and account closure
Your project data and account typically remain available after cancellation unless you request deletion.
If you want data removed, contact support and follow Motion’s data-removal or account-deletion process in their help/terms.
Will I get a refund?
Motion’s stated refund policy
Motion’s Terms of Service state purchases are non-refundable; Motion is not obligated to issue refunds and generally does not refund unused time or pre-payments.
Motion may, at its sole discretion, grant refunds on a case-by-case basis. See Motion’s Terms: Motion Terms of Service.
Exceptions, trials and platform refunds
Trial cancellations within the trial window (commonly 7 days) can avoid charges; after a paid subscription starts, refunds are evaluated case-by-case.
If you subscribed via an app store, refunds are subject to that platform’s refund process and policies; Motion cannot force an app-store refund.
Motion plans and pricing
Pricing table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Monthly (via App Store Singapore) | S$59.98 | monthly | Full Motion subscription (includes all features; starts with 7-day free trial) |
| Annual (via App Store Singapore) | S$399.98 | annual | Full Motion subscription (all features; via in-app purchase) |
Notes on pricing
The App Store prices above are the definitive SGD amounts shown for Motion in Singapore.
Motion’s website lists USD pricing and does not publish official SGD equivalents; conversions vary outside the App Store listing.
Your consumer rights in Singapore
Cooling-off and statutory rights
There is no automatic statutory 14-day cooling-off right for this type of digital subscription under Singapore law similar to physical goods rules.
Motion’s Terms set the cancellation notice and refund disclaimers that govern the contract between you and the provider.
Platform and payment protections
If you paid via the App Store or Google Play you may be able to request a refund through those platforms’ customer-support and dispute mechanisms.
If charges continue despite cancellation, you can contact your card issuer to dispute unauthorised recurring charges as a last resort.
Customer experiences
Positive feedback
Many users praise Motion’s AI scheduling, calendar sync, and improvements in task prioritisation and productivity.
Recent reviews report that AI agents and automated scheduling can be a “game changer” for planning and time management.
Negative feedback
Other users report issues with cancellations during trials not being processed and difficulties obtaining refunds or timely customer support.
Complaints include recurring charges despite cancellation attempts and cases that required disputes through banks or app stores.
Documentation checklist
What to prepare before contacting support
- Account email and username used with Motion.
- Order receipt or invoice showing the charge and date.
- Subscription ID or transaction reference where available.
Supporting evidence to keep
- Screenshots of cancellation attempts or subscription settings.
- Bank or card statements showing the charged amounts and dates.
- Any confirmation emails from Motion or from the App Store/Google Play.
Common mistakes
Timing and notice errors
Not cancelling at least 30 days before the next billing date can result in an unwanted renewal and charges for the next period.
Users often assume cancelling immediately will prorate or refund remaining time; Motion’s terms generally do not provide pro‑rata refunds.
Platform confusion and refund assumptions
Buying via the App Store but attempting to cancel on the Motion website (or vice versa) can lead to incomplete cancellations.
Assuming Motion must issue an app-store refund is a mistake - platform purchases are governed by the platform’s refund process.
Comparative recap
Quick comparison table
| Aspect | Motion (web/app) | App Store (Singapore) | Period |
|---|---|---|---|
| Price (official SGD) | Website lists USD pricing; no official SGD equivalent published. | S$59.98 (monthly) / S$399.98 (annual) | monthly / annual |
| Cancellation method | Cancel in Subscriptions section of your Motion account. | Cancel via Apple ID → Subscriptions (iOS). | - |
| Refunds | Non-refundable by default; discretionary refunds possible. | Refunds handled by Apple; Motion’s non-refund policy still applies. | - |
Notes on the comparison
App Store purchase prices in SGD are definitive for Singapore users; Motion’s web pricing is USD-based and may convert differently.
Always check the channel you used to subscribe before initiating cancellation or requesting refunds.
After cancelling
Next steps to confirm cancellation
Save any confirmation screens or emails you receive after cancelling for your records.
If you cancelled via Motion, review your account’s Subscription or Billing page to confirm the cancellation status.
If you need a refund or dispute a charge
If you subscribed through Motion and want escalation, reference Motion’s Terms and contact their support as a first step: Motion Terms of Service.
If you purchased via the App Store, request a refund through Apple or consult the App Store support flow: Motion on the App Store (SG).
Address
Registered office
Motion (local operations / related service) - Registered office: 158 Kallang Way, #03‑641, Performance Building, Singapore 349245.
Use this address for formal correspondence or to confirm local registration details where needed.
Contact pointers
For account, billing or data requests, use Motion’s in-app help or the official help pages first.
Keep documentation (receipts, screenshots, dates) ready if you escalate to platform support or your payment provider.