Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel MUAH AI
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Muah Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Muah Ai: Easy Method
What is Muah Ai
Overview
Muah Ai is an AI-driven companion and subscription-based platform offering chat, voice, image and memory features designed for personalised interactions.
The service is delivered via apps and web access and uses paid subscription tiers for advanced features and higher usage limits.
Primary use
Users subscribe for enhanced chat experiences, voice generation, image generation and priority server access under VIP tiers.
Muah Ai positions itself as an uncensored, highly customisable AI companion with multiple plan levels for different needs.
How to cancel Muah Ai
Cancel from the app or website
- Open the Muah Ai app and go to Settings or Account > Subscription.
- Choose the active subscription and select Cancel or Manage subscription to stop renewals.
- Follow on-screen prompts to confirm cancellation and keep any confirmation screenshots or emails.
Cancel via payment provider or email
- If you subscribed through Apple App Store or Google Play, cancel directly in your App Store / Google Play subscriptions.
- You can also contact customer support by email at love@muah.ai to request cancellation or help with your account.
- If billed via a third-party payment provider, use that provider’s portal to cancel future charges.
What happens when you cancel
Access after cancellation
When you cancel, your subscription generally remains active until the current paid period ends.
You should retain access to paid features for the remainder of that billing cycle unless otherwise specified by the provider.
Billing, renewal and account data
Cancellation stops future recurring billing but does not automatically create refunds for unused time under Muah Ai’s stated policy.
Account data and chat history policies are subject to Muah Ai’s terms; consider exporting important data before cancellation.
Will I get a refund?
Official refund policy
Muah Ai’s Terms of Service state a general “zero refund” policy for consumer subscription purchases.
Muah Ai explicitly says no refunds for partial subscription periods once cancelled.
Limited exceptions
- Customer support may, at its sole discretion, issue a one-time partial or full refund in rare “good faith” circumstances.
- If you believe the service was misrepresented or defective, retain documentation and contact support for review.
See the Muah Ai Terms of Service for the full policy: Muah Ai Terms of Service.
Muah Ai plans and pricing
Pricing table overview
The table below lists estimated Singapore Dollar (S$) equivalents based on published USD prices and a typical USD→SGD rate.
Actual charges may vary by platform, taxes, or regional pricing.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Free | S$0 | monthly | Limited messages, basic chat |
| VIP / Basic VIP | ≈ S$13.50/month | monthly | Unlimited chat, HD image, voice generation, priority servers |
| VIP (annual) | ≈ S$5.83/month | annual | Same as VIP |
| GPT‑4 / UHD VIP | ≈ S$67.50/month | monthly | GPT‑4 chats, expanded memory, 4K images |
| GPT‑4 / UHD VIP (annual) | ≈ S$56.03/month | annual | Same as GPT‑4 VIP |
| ULTRA VIP | ≈ S$135/month | monthly | Phone calls, video generation, max memory |
| ULTRA VIP (annual) | ≈ S$111.80/month | annual | Same as ULTRA VIP |
Pricing notes
Prices shown are estimates derived from published USD prices and an approximate conversion rate.
Check the billing statement or app store listing for the exact amount charged in Singapore.
Your consumer rights in Singapore
Legal protections
Singapore consumers are protected under the Consumer Protection (Fair Trading) Act (CPFTA) against unfair practices and misrepresentation.
A supplier’s “no refunds” clause does not override statutory consumer protections if the service is defective or misrepresented.
How to escalate
- If you cannot resolve the issue with Muah Ai, consider contacting the Consumers Association of Singapore (CASE) for advice and mediation.
- For small monetary disputes, the Small Claims Tribunals can be an avenue to recover sums owed or challenge unfair practices.
Customer experiences
Positive feedback
Some users have given 5‑star reviews praising Muah Ai’s customisability, realistic voice and engaging companion features.
Positive write-ups highlight features like multi‑chat, core temperature control and emotionally attuned interactions.
Negative feedback
Multiple reviews cite difficulties cancelling subscriptions, aggressive marketing, unreliable support and technical issues.
There are also reports and coverage of a 2024 data incident that raised privacy concerns; researcher and user reports describe exposed prompts and data leaks. See user reviews: Trustpilot - Muah.ai reviews.
Documentation checklist
What to gather
- Subscription confirmation emails or receipts showing plan and billing dates.
- Screenshots of your subscription page, cancellation attempts, error messages and account settings.
- Bank or card statements showing the charge(s) and timestamps.
How to present your case
- Send a single, clear email to support (love@muah.ai) with the facts, dates and supporting attachments.
- If escalating, include a timeline, copies of correspondence, and the payment evidence when contacting a consumer body or tribunal.
Common mistakes
Assuming app cancellation was done
Users often think deleting the app cancels billing; in most cases you must cancel the subscription in the app store or Muah Ai settings.
Always verify cancellation confirmations from the app store or Muah Ai and keep screenshots.
Waiting too long to collect evidence
Another common error is not saving receipts, messages or screenshots immediately after attempting cancellation.
Without dated proof, it is harder to challenge continued billing or request discretionary refunds.
Comparative recap
Quick side-by-side
| Aspect | Muah Ai | Practical takeaway | Period |
|---|---|---|---|
| Refund policy | Generally no refunds; discretionary one‑time exceptions | Expect no automatic refunds; prepare documentation for exceptions | - |
| Cancellation methods | In‑app settings, payment provider, or email support | Cancel in the same place you subscribed; contact love@muah.ai if needed | - |
| Common billing timing | Monthly and annual tiers; monthly renewal for most plans | Cancel before the next renewal date to avoid being charged for the next period | monthly / annual |
| Dispute options (SG) | No in‑product guarantee; statutory rights apply | Escalate to CASE or Small Claims Tribunals if necessary | - |
Key takeaways
Cancel via the original billing channel, keep clear proof, and do not rely on automatic refunds under Muah Ai’s published terms.
If you face persistent unfair treatment, use Singapore consumer channels to escalate and seek remedies.
After cancelling
Follow-up steps
- Save cancellation confirmation and any follow-up emails or screenshots.
- Monitor your bank or card statement for any further charges and record dates.
Helpful links and contacts
Review the official Muah Ai terms for full policies: Muah Ai Terms of Service.
See user experiences and reviews when preparing a case: Trustpilot - Muah.ai reviews.
Address
Company contact
Muah Ai does not publish a verified Singapore street address in the sources used for this guide.
For account or billing matters, contact customer support by email: love@muah.ai.
If you need to escalate
If cancellation or refund requests are not resolved, collect your documentation and consider contacting the Consumers Association of Singapore (CASE) or filing at the Small Claims Tribunals for further action.