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I hereby notify you of my decision to terminate the contract relating to the Mureka service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mureka: Easy Method
What is Mureka
Overview
Mureka is a subscription-based AI service that generates music and automates data-driven insights for users. The platform offers both free and paid tiers with generation credits and subscription plans.
Core functions
Mureka provides song generation credits, tiered plans (Basic, Pro, Premier) and one-time credit packs. Subscriptions may be billed through app stores or directly on Mureka's website.
How to cancel Mureka
Cancel via App Store (iOS)
- Open your Apple device and go to Settings > your name > Subscriptions.
- Find "Mureka" and choose Cancel Subscription. Apple manages renewals and refunds.
- See an external guide for additional details: postclic: cancel Mureka.
Cancel via Google Play (Android)
- Open Google Play > Menu > Subscriptions, select Mureka, then Cancel.
- Google Play handles refund requests and billing disputes for Play purchases.
- Refer to the external summary: postclic: cancel Mureka.
Cancel direct via Web (Stripe/PayPal)
- Log in at mureka.ai or mureka.com and go to the Subscribe section.
- Click Manage Subscription, then Cancel. Do this at least 24 hours before renewal to avoid charges.
- If you paid via Stripe or PayPal, the payment provider records may be needed for disputes.
If the UI does not work
- Email support at support@mureka.com with your account details, receipts and explicit cancellation request.
- If cancellations are ignored, contact your payment provider (card issuer or PayPal) to dispute future charges.
- External reference: postclic: cancel Mureka.
What happens when you cancel
Access after cancellation
After a successful cancellation you typically retain paid features until the end of the current billing period.
However, some users report losing access to previously generated songs or unused credits immediately after cancelling.
Billing and renewals
Cancellation prevents future auto-renewals but does not retroactively refund already-charged periods. Always cancel at least 24 hours before renewal to avoid another charge.
Data and credits
Credits, generated content and account data may remain available until the billing cycle ends, but availability is not guaranteed.
Keep copies of important outputs locally to avoid loss if access is removed.
Will I get a refund?
Official Mureka policy
Mureka states that services and credits are non-refundable once purchased. Refund denials are commonly reported.
For API purchases, refunds are explicitly not supported per Mureka's platform FAQ: Mureka platform FAQ.
Platform-specific refunds
- App Store (iOS): Request refunds through Apple; Apple decides per its policies.
- Google Play (Android): Request refunds through Google Play; Google decides per its policies.
- Web (Stripe/PayPal): Mureka states no refunds, and payment providers often follow that statement; disputed refunds are frequently denied.
Exceptions and disputes
Statutory consumer protections or successful disputes with your card issuer/PayPal can sometimes override a “no refund” stance.
Retain evidence (receipts, screenshots, correspondence) to support any refund claim or dispute.
Mureka plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Weekly Pro plan | S$19.98 | Weekly | Pro tier |
| Monthly Pro plan | S$12.98 | monthly | Pro tier |
| Weekly Basic plan | S$8.98 | Weekly | Basic tier |
| Yearly Pro plan | S$99.98 | annual | Pro tier |
| Monthly Premier plan | S$39.98 | monthly | Premier tier |
| Yearly Basic plan | S$89.98 | annual | Basic tier |
| Monthly reference-value pack | S$6.98 | monthly | Reference-value credits |
| 10 Generations pack | S$39.98 | One-time | 10 song generation credits |
Pricing notes
Prices were taken from the Singapore App Store listing for Mureka as of February 2026.
Actual charges depend on the purchase channel (App Store, Google Play, or direct web) and local taxes may apply.
Your consumer rights in Singapore
Statutory protections
Singapore consumer protection laws may provide rights even when a seller states "no refunds" for digital goods.
These protections can apply if services are defective, misrepresented, or the business obstructs cancellation.
How to escalate
- Collect evidence: receipts, screenshots, subscription pages and all correspondence.
- Contact your payment provider (card issuer, PayPal) to dispute unauthorized or recurring charges.
- Consider contacting local consumer authorities or mediation services if disputes remain unresolved.
Customer experiences
Positive reports
Some users describe Mureka as fun and creative for casual music generation and praise occasional good outputs when prompts fit the system.
Positive notes appear in user reviews highlighting enjoyable initial experiences with generated songs.
Negative reports
- Reports of misleading billing (monthly chosen but billed annually) and hard-to-follow UI for subscriptions.
- Frequent complaints about difficulty cancelling, unresponsive support, and denied refund requests.
- Issues with disappearing credits, poor genre/lyric matches and inconsistent language support have been reported.
For a user-oriented cautionary overview see: oreateai: Mureka experiences.
Documentation checklist
What to gather before cancelling
- Account email, username and last four digits of the payment card used.
- Receipts, invoice screenshots and the subscription page showing plan details.
- Screenshots or recordings of the cancellation attempt and any error messages.
What to keep after cancelling
- Confirmation emails, cancellation messages and support replies (if any).
- Copies of generated songs or exported data you need to retain.
- Payment provider dispute references or case numbers if you escalate.
Common mistakes
Assuming cancellation is automatic
Many users assume that deleting the app or account will stop billing - it often does not. Always cancel via the subscription settings or payment provider.
Missing the 24-hour window
Not cancelling at least 24 hours before renewal can result in another charge. Check your renewal date and allow time for processing.
Requesting refunds in the wrong place
If you purchased through Apple or Google, asking Mureka directly for a refund is usually ineffective - you must request refunds through the platform used to buy the subscription.
Comparative recap
Quick comparison
| Method | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel in Apple Subscriptions on your device | Dependent on Apple policy | Apple manages billing and refunds |
| Google Play (Android) | Cancel in Google Play Subscriptions | Dependent on Google policy | Google manages billing and refunds |
| Web (Stripe/PayPal) | Log in to mureka.ai > Subscribe > Manage Subscription > Cancel | Low if Mureka enforces no-refund policy | Cancel 24+ hours before renewal; keep records |
| Support / Email | Email support@mureka.com with account details and receipts | Low - depends on Mureka responsiveness | Use only if UI fails; escalate to payment provider if ignored |
Key takeaways
For purchases via app stores, start with the platform’s subscription settings and refund process.
For web payments, cancel on Mureka’s site and prepare to escalate to your payment provider if refunds are denied.
After cancelling
Verify cancellation and billing
- Check for a cancellation confirmation email or message and keep it as proof.
- Monitor your bank or card statements for any unexpected charges after cancellation.
Helpful links and next steps
- Step-by-step external guide: postclic: cancel Mureka.
- Mureka platform FAQ (refunds and API policy): Mureka platform FAQ.
- If you need a broader user experience perspective, see: oreateai: user report.
Address
Registered address
1919 1st Street
Notes
Use the address above for any formal postal correspondence, but digital support requests should be sent to support@mureka.com.