Cancellation Mureka Ai: Easy Method

What is Mureka Ai

Overview

Mureka Ai is a subscription-based AI music and content tool sold under SKYWORK AI PTE LTD. It offers in-app purchases and web subscriptions for music generation and related features.

Core features

Features include generation packs, tiered Pro/Premier access, and credit-based consumables. Pricing and billing vary by platform (App Store, Google Play, web).

How to cancel Mureka Ai

Mobile - App Store (Apple)

• Open your device’s Settings and tap your Apple ID > Subscriptions.
• Find the "Mureka AI" subscription and select “Cancel.”
• You keep access until the end of the current billing period.

Mobile - Google Play

• Open the Google Play Store app or visit play.google.com and sign in.
• Go to Payments & subscriptions > Subscriptions, locate "Mureka AI" and cancel.
• Access continues until the paid period ends.

Web (Stripe / PayPal)

• Log in at your account on the Mureka site and go to Subscribe → Manage Subscription.
• Choose a cancellation reason and confirm cancellation.
• Cancel at least 24 hours before renewal to avoid the next charge.

What happens when you cancel

Access and billing

After cancelling via App Store or Google Play, you retain access until the end of the current paid period.

For web subscriptions, cancellation is effective per your account page; follow on-screen confirmation and timing guidance.

Account data and credits

• Purchased credits or consumables are generally non-refundable and may expire or be removed when an account is deleted.
• Keep receipts and subscription confirmations until you are sure credits and access are resolved.

Will I get a refund?

Policy summary

Mureka states that purchased services and credits (paid or bonus) are non-refundable once bought or consumed, except where required by applicable law.

Refunds are therefore uncommon and handled case-by-case depending on platform and local consumer law.

Platform exceptions and routes

• App Store / Google Play refunds must be requested through Apple or Google; Mureka defers to those platform policies.
• For web (Stripe/PayPal) payments, refunds are rarely granted; you may open a dispute with PayPal or your card issuer if support fails.
• Many users report refund requests being denied even shortly after cancelling or deleting accounts.

Mureka Ai plans and pricing

Pricing table

Notes

Prices were retrieved from the Singapore App Store listing for Mureka - AI Music Generator (SKYWORK AI PTE LTD) as of early 2026.

Web-based pricing (USD or other currencies) was not converted and may differ from local in-app prices.

Your consumer rights in Singapore

Cooling-off and refund rights

Singapore does not generally provide a statutory 14-day refund right for digital subscriptions like Mureka Ai.

There is a voluntary 7-day cooling-off period in certain distance selling contexts, but it may not apply to digital subscriptions.

Practical recourse

• If you believe a charge or non-delivery is unfair, you may escalate to the Consumers Association of Singapore (CASE) for mediation.
• For monetary claims, you can consider the Small Claims Tribunal if other routes fail.

Customer experiences

Positive feedback

• Some users reported enjoyable early results, usable voice realism, and creative ideas before later issues appeared.
• Positive notes include helpful early prompt-following and promising audio outlines for projects.

Common complaints

• Many reports of unexpected annual charges, confusing UI that converts trials to yearly plans, and difficulty cancelling.
• Frequent refund denials, unresponsive customer service, disappearing or expiring credits, and technical/app quality issues have been reported.

Documentation checklist

What to gather

• Account email and username used to subscribe.
• Receipts, invoice screenshots, payment records, and subscription confirmation pages.
• Dates and screenshots showing subscription settings and cancellation attempts.

How to present evidence

• Organise items by date and platform (App Store, Google Play, Web).
• When contacting support or a payment provider, attach receipts and clear screenshots of your subscription status.

Common mistakes

Subscription confusion

Users often assume cancelling within the app removes the platform subscription; always check Apple/Google subscription settings separately.

Also confirm whether a free trial auto-converts to a yearly plan - take screenshots during sign-up.

Missing proof and timing

Failing to keep receipts or cancelling too close to renewal can lead to disputes being lost.

If you delete the app or account before capturing records, you may lose evidence needed for refunds or complaints.

Comparative recap

At a glance

Key distinctions

App Store and Google Play refunds and cancellations are governed by those platforms; Mureka defers to their policies.

Web payments are handled by Stripe/PayPal; refunds are less common and require direct support or payment disputes.

After cancelling

What to do next

• Save confirmation screenshots and any emails showing cancellation or upcoming renewal dates.
• If charges continue, contact Mureka support at [email protected] or [email protected] and include evidence.
• If support is unresponsive, escalate with your bank, PayPal, or the App Store/Google Play dispute process.

Helpful links

Official App Store listing (Singapore): Mureka - AI Music Generator on the App Store

Keep the App Store page as proof of local pricing and in-app purchase options when communicating with support or your payment provider.

Address

Registered office

2 Science Park Drive, #01-08, Ascent, Singapore 118222

Notes

This address is the registered office of SKYWORK AI PTE LTD, the company behind Mureka AI.

For support, use the emails above; official web help pages may also be available on Mureka’s site (not linked here).