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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Netpeak service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Netpeak: Easy Method
What is Netpeak
Overview
Netpeak is a subscription-based SaaS suite for digital marketers that offers tools for SEO auditing, URL checking, on-page monitoring and analytics integration.
The platform is commonly used for site crawling, bulk URL checks and producing SEO reports for agencies and in-house teams.
Primary features
Key capabilities include site crawling, bulk parameter checks, SERP scraping, and integrations with Google Analytics and Search Console.
Netpeak sells separate tools and bundles under names like Netpeak Spider, Netpeak Checker and Limonity On-Page.
How to cancel Netpeak
Cancel via your Netpeak account
- Sign in to your Netpeak account and open your subscription or billing area.
- Locate the auto-renewal or subscription setting and switch off auto-renewal to stop future charges.
Contact support or reseller
- If you cannot find the option in your account, contact Netpeak support through their help centre for assistance.
- If you purchased through a third-party vendor (reseller, app store or payment platform), request cancellation and refund through that vendor as required.
Reference: Netpeak’s official guide to managing auto-renewal is available here: How to manage subscription & auto-renewal.
What happens when you cancel
Access and service period
When you cancel auto-renewal, your paid access usually continues until the end of the current billing period.
You typically retain full functionality until the subscription expiry date; features are disabled when the period ends.
Data and account retention
Account data and project files generally remain available while your paid term is active and may be retained for a limited time after expiry.
If you need copies of data, export projects and reports before the subscription ends.
Will I get a refund?
Netpeak refund policy (general)
Refunds are considered case-by-case and may depend on purchase method, timing and region.
Netpeak’s help documentation explains available refund options and the company’s assessment process.
Exceptions and third-party purchases
- Purchases made through third-party platforms (App Store, resellers, payment providers) often require refunds through those platforms.
- If you believe you qualify for a refund after purchase, follow Netpeak’s refund instructions or contact the vendor used for the transaction.
See Netpeak’s refund guidance here: How to get a refund after a purchase.
Netpeak plans and pricing
Pricing summary
Netpeak does not publish official SGD prices. The table below shows approximations converted from USD list prices.
Actual charges may vary due to conversion rates and bank fees.
Notes on the table
Column Period uses Japanese labels for period: monthly indicates monthly billing.
| Plan | Price (SGD approx.) | Period | Features |
|---|---|---|---|
| Netpeak Spider | S$25.32 approx. | monthly | In-depth SEO audit tool; website scraping; integrations with GA & GSC |
| Netpeak Checker | S$35.45 approx. | monthly | Bulk URL checker; 450 parameters; SERP scraping |
| Limonity On‑Page | S$125.33 approx. | monthly | Unlimited on‑page SEO monitoring; local data storage; notifications |
| Netpeak Spider - Starter | S$8.86 approx. | monthly | Basic crawling; data saving; bulk export |
| Netpeak Spider - Advanced | S$15.19 approx. | monthly | Multi-window mode; custom scraping; GA & GSC integration |
| Netpeak Spider - Pro Bundle | S$27.85 approx. | monthly | Includes Checker Basic; SEO audit enrichment; white‑label reports |
Your consumer rights in Singapore
General protections
Singapore consumers are protected against unfair contract terms and misrepresentations under local consumer law.
For services, you can expect services to be provided with reasonable care and skill as implied by fair-trading principles.
Practical steps and remedies
- If you believe a subscription was mis-sold or billed incorrectly, keep records and request a refund from the vendor.
- You can escalate unresolved disputes to consumer bodies such as the Consumers Association of Singapore (CASE) for guidance.
Customer experiences
Positive feedback
Many users praise Netpeak for robust crawling capabilities and useful integrations with analytics platforms.
Power users often highlight speed and depth of diagnostics for SEO workflows.
Common concerns
Some reviewers report friction around billing, auto-renewal management and refund requests.
These experiences underline the importance of checking renewal settings and keeping purchase receipts.
Documentation checklist
Before you cancel
- Account email and login details used to purchase the subscription.
- Invoice, transaction ID or receipt showing date and payment method.
- Subscription name, plan level and billing period.
If you request a refund
- Clear reason for the refund and any supporting screenshots or correspondence.
- Proof of purchase when bought via third-party vendor (store receipt, vendor transaction ID).
- Exported data or reports you need to keep before service end.
Common mistakes
Assuming immediate access removal
Example: Cancelling auto-renewal does not usually remove access immediately; access typically remains until the paid period ends.
Action: Check your subscription end date and export data before expiry if needed.
Requesting refunds from the wrong party
Example: Asking Netpeak for a refund when the purchase was made via a third‑party reseller or app store.
Action: Verify the payment channel and contact the merchant that processed the payment for refund requests.
Comparative recap
Quick comparison
The table below compares the main plan types, approximate SGD pricing and intended use.
Column Period uses monthly to indicate monthly billing.
| Plan | Price (SGD approx.) | Period | Best for |
|---|---|---|---|
| Netpeak Spider - Starter | S$8.86 approx. | monthly | Basic site crawling and exports |
| Netpeak Spider - Advanced | S$15.19 approx. | monthly | Advanced crawling and GA/GSC integration |
| Netpeak Spider - Pro Bundle | S$27.85 approx. | monthly | Agencies needing reports and Checker Basic |
| Netpeak Checker | S$35.45 approx. | monthly | Bulk URL analysis and SERP scraping |
| Limonity On‑Page | S$125.33 approx. | monthly | Continuous on‑page monitoring at scale |
After cancelling
Useful links and next steps
If you need to manage auto-renewal or cancel, use Netpeak’s subscription help article: Manage subscription & auto-renewal.
For refund questions and procedures, consult: How to get a refund after a purchase.
Re-purchasing or alternatives
To review current plans or make a new purchase, visit the official buy page: Netpeak pricing & purchase.
Keep exported copies of reports and project data before your access ends.
Address
Registered office
Suite 4001, 43 Bedford Street, London, WC2E 9HA, UK
Use the Netpeak help centre links above for the most appropriate support channels rather than mailing the office for urgent subscription or refund issues.