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Noteburner

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Noteburner Cancel Subscription | Postclic
Noteburner
No.2 GaoXin Street
Shenzhen China
support@noteburner.com
Cancellation of Noteburner contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Noteburner service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Noteburner
No.2 GaoXin Street
Shenzhen , China
support@noteburner.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Noteburner. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Noteburner: Easy Method

What is Noteburner

Overview

Noteburner is a software service for converting and downloading streaming audio and video content, aimed at simplifying format conversion and offline use.

The product focuses on ease of use, stability, and preserving audio quality during conversions.

Main features

Noteburner offers tools for converting content from services like Spotify and Apple Music into standard audio files for local use.

It is available under subscription and one-time (lifetime) licensing models; specific plan details are provided on the official site.

How to cancel Noteburner

Cancel via your order confirmation email

  • Open the order confirmation email you received after purchase.
  • Click the "Manage/Cancel Subscription" link in that email to turn off auto-renewal.
  • Follow the on-screen prompts to confirm cancellation; you should receive a confirmation email afterward.

Cancel by contacting support

  • If you cannot find the email link, email support@noteburner.com with your order information and request cancellation.
  • Include order number, purchase date, and the email used for purchase to speed up processing.
  • If uncertain, consult the Noteburner subscription FAQ for guidance: Noteburner Subscription FAQs.

What happens when you cancel

Access and expiry

When you cancel auto-renewal, you will retain access to the software until your current license expiration date.

You should receive an email titled like "Cancel Subscription of xxx" showing the license expiry date as confirmation.

Billing and renewal

Turning off auto-renewal prevents future automatic charges at the next renewal date.

Any charges already processed before cancellation are subject to the refund policy and conditions described below.

Will I get a refund?

Refund windows

Noteburner offers a 5-day money-back guarantee for one-month and one-year subscription plans, counting from the date of payment.

Lifetime license purchases carry a 30-day money-back guarantee from the date of purchase.

Eligible and ineligible refund cases

  • Refunds are accepted in specific cases only: duplicate purchase, wrong item purchased corrected within the refund period, no registration code received with no response from customer service within 24 hours, technical issues not fixable within 30 days, or being charged after cancellation of auto-renew (with screenshot proof).
  • Refunds are not granted for change of mind, dissatisfaction with price or features, compatibility issues if product description was not read, failure to cooperate with technical support, expired refund period, or general 'no reason' requests.
  • Full details are in Noteburner’s refund policy: Noteburner Refund Policies.

Noteburner plans and pricing

Where to check prices

Pricing and plan options can change; always check Noteburner’s official pages for the latest information.

See the subscription FAQ and refund pages on the official site for plan types and related terms: Subscription FAQs.

Notes on platform purchases

If you purchased via the App Store or Google Play, pricing and refund options may be governed by those platforms' policies.

Noteburner’s money-back guarantees apply to purchases made directly on their website, not necessarily to in-app purchases.

Your consumer rights in Singapore

Legal context

Singapore’s Consumer Protection (Fair Trading) Act provides remedies for misrepresentation or defective services generally, but it does not create a statutory cooling-off right for digital goods.

For digital software purchases, rely primarily on the provider’s stated refund and support policy, such as Noteburner’s 5-day and 30-day guarantees.

Platform and payment notes

If payment was made through a third-party platform (App Store, Google Play), refunds and cancellations may be handled under those platform rules.

Direct website purchases are covered by Noteburner’s own refund policy; keep purchase records to support any claim.

Customer experiences

Positive feedback

Many users praise Noteburner for its simplicity, stability, fast conversion speeds, and generally high audio quality.

Customer service is often described as responsive and helpful, particularly for license transfers and account issues.

Reported issues

Some users note that customer support response times could be improved in certain cases.

A minority report a noticeable drop in audio quality compared to the original source on some conversions.

Documentation checklist

Required documents

  • Order confirmation email (contains the "Manage/Cancel Subscription" link and order number).
  • Purchase date and payment receipt or invoice.
  • License or registration code if provided.

Optional supporting items

  • Screenshots showing charges after cancellation (for charge-after-cancel refund claims).
  • Support correspondence and timestamps (email exchanges with support@noteburner.com).
  • Technical logs or reproduction steps if claiming a defect not fixed within 30 days.

Common mistakes

Missing documentation

Users sometimes request refunds without keeping the order confirmation or proof of purchase, which slows resolution.

Always retain receipts, order numbers, and screenshots of correspondence to support your claim.

Assuming platform coverage

Another common error is assuming Noteburner’s website guarantees apply to App Store/Google Play purchases; those are subject to platform rules.

Also, asking for refunds after the stated refund window (5 or 30 days) typically leads to refusal.

Comparative recap

Table overview

The table below summarizes cancellation and refund differences for common purchase types with Noteburner.

Notes on comparison

Information is based on Noteburner’s published policies and verified guidance; refer to the linked policies for specific cases.

Item How to cancel Refund eligibility Access after cancellation Typical timeframe
One-month / One-year subscriptions Click "Manage/Cancel Subscription" in order email or email support@noteburner.com 5-day money-back guarantee from payment date (subject to conditions) Access retained until license expiry date shown in confirmation email Auto-renew turned off immediately; refund decision per policy
Lifetime license (direct purchase) Contact support with order details to request refund within policy window 30-day money-back guarantee from purchase date (subject to conditions) Typically retained unless refund is granted and processed Refund processing depends on verification of eligibility
Purchases via App Store / Google Play Cancel or request refund through the respective platform Subject to platform refund policies; Noteburner website guarantees may not apply Access depends on platform and Noteburner account linkage Platform processing times vary

After cancelling

What to expect

Expect an email confirmation showing the cancellation and your license expiration date.

If you believe you qualify for a refund, gather required documentation and contact support promptly.

Helpful links

Address

Company address

Publicly available company address: No.2 GaoXin Street, Shenzhen, Guangdong, China.

This address was identified from company information; Noteburner’s official site does not prominently list a physical cancellation address.

Official contact notes

For cancellations and refunds, the recommended route is via the "Manage/Cancel Subscription" link in your order email or by emailing support@noteburner.com.

Keep all purchase records and correspondence to support any refund request or dispute resolution.

FAQ

To cancel your Noteburner subscription via your order confirmation email, open the email you received after purchase, click the 'Manage/Cancel Subscription' link, and follow the on-screen prompts to confirm cancellation. Ensure you keep a copy of this email as proof.

If you cancel your Noteburner subscription within the refund window, you can request a refund by contacting support@noteburner.com with your order details. Make sure to include your order number and the purchase date to expedite the process.

After you cancel your Noteburner subscription, you will retain access to the software until the license expiry date shown in your confirmation email. Remember to check this date to know when your access will end.

Yes, Noteburner offers a 5-day money-back guarantee for one-month and one-year subscriptions. Refunds are only granted for specific cases, such as duplicate purchases or technical issues not resolved within 30 days. Check the refund policy for full details.

If you purchased Noteburner through the App Store or Google Play, you need to cancel or request a refund through the respective platform, as their refund policies may differ from Noteburner's. Always check your account settings on those platforms for cancellation options.