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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Novelflow service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Novelflow: Easy Method
What is Novelflow
Overview
NovelFlow is a subscription-based writing and reading platform offering story libraries and authoring tools. It operates via app stores and web accounts and uses recurring billing for subscriptions.
Where it operates
NovelFlow lists subscription and terms pages on its official site and distributes apps through major app stores. Official subscription rules are published on the NovelFlow site.
How to cancel Novelflow
Cancel via the app store
- If you subscribed through the App Store or Google Play, you must cancel through that store’s subscription settings.
- NovelFlow’s subscription terms state cancellations are handled by adjusting subscription settings in your app store account.
- Example: for App Store (Singapore) see the app listing: NovelFlow on the App Store (SG).
Cancel web subscriptions
- For subscriptions made on the web, sign in to your NovelFlow web account and cancel via your account or subscription settings.
- If you cannot find the option, consult NovelFlow’s subscription terms or contact support after collecting proof of purchase.
- Reference: NovelFlow subscription terms.
What happens when you cancel
Access after cancellation
When you cancel, access typically continues until the end of your current paid billing period unless the store or NovelFlow states otherwise.
Always check the app store or your web account for the exact date your access will end.
Renewal and account data
Cancellation stops future automatic renewals on the platform where you cancelled. It does not necessarily delete your account or content.
If you want account or data deletion, request it explicitly through your NovelFlow account settings or support channels.
Will I get a refund?
NovelFlow policy
NovelFlow’s terms state that membership and subscription fees “cannot be cancelled and cannot be refunded.”
The Terms of Service also state that NovelFlow will not provide refunds under any circumstances for payments made, whether used or unused. See: NovelFlow Terms of Service.
Possible exceptions and Singapore law
Singapore consumer law provides protections that may override contractual no-refund clauses in some cases, for example if the service is defective or not as described.
If you believe statutory consumer rights apply, you can escalate through your payment provider, bank, or local consumer protection channels after attempting to resolve with NovelFlow directly.
Novelflow plans and pricing
Where to check current pricing
NovelFlow’s current plans and pricing are listed on their official website and within app store listings.
Do not rely on third-party sites for exact prices; always confirm on NovelFlow’s site or the app store page.
No invented prices here
This guide does not list or guess subscription amounts. Check the source: NovelFlow subscription terms.
Your consumer rights in Singapore
General protections
Under Singapore law, consumers may have rights for digital goods and services that are not supplied with reasonable care or as described.
Some distance contracts can include a cooling-off or remedy period, depending on the circumstances and how the purchase was made.
Contract terms vs statutory rights
Companies cannot contract out of mandatory consumer protections under Singapore law, so NovelFlow’s no-refund clauses may not always be enforceable.
If you believe rights are breached, keep evidence and consider contacting your card issuer or a local consumer advice service for next steps.
Customer experiences
Positive feedback
Some users praise NovelFlow for a large library, an easy interface, and a free ad-supported reading option.
Positive comments also note engaging storytelling on selected titles reported in user reviews.
Negative feedback
Common complaints include intrusive ads (even for subscribers), billing and cancellation difficulties, and inconsistent customer support responsiveness.
Users also report variable story quality and occasional app performance issues linked to ads or freezes.
Documentation checklist
What to collect before cancelling
- Subscription receipt or payment record (date, amount, payment method).
- Screenshot of subscription status in App Store / Google Play / NovelFlow web account.
- Your NovelFlow account email, username, and any support correspondence.
What to keep if disputing charges
- Terms of service or subscription terms screenshots or links: Terms and Subscription terms.
- Bank or card statements showing the charge and any attempted refunds or reversals.
Common mistakes
Attempting to cancel in-app only
Many users try to cancel inside the NovelFlow app and miss that app-store subscriptions must be cancelled through the store.
Always verify where you originally subscribed and cancel from that platform.
Missing proof and confirmation
Another frequent mistake is not saving receipts, screenshots of subscription status, or confirmation emails before contacting support.
Without documentation it is harder to pursue a refund or dispute with your payment provider.
Comparative recap
Quick comparison
| Feature | Details | Quick outcome |
|---|---|---|
| Cancellation method | Subscription platform | Cancel via App Store/Google Play or web account to stop renewals. |
| Refund policy | N/A | NovelFlow states no refunds; statutory rights may still apply in Singapore. |
| Consumer recourse | N/A | Escalate to payment provider or consumer protection if service is defective or misrepresented. |
After cancelling
Monitor billing and access
After cancelling, check your bank/card statements for further charges and confirm access end dates in your account or app store.
If charges continue, contact your payment provider and provide documentation collected earlier.
Useful links and next steps
Reference NovelFlow’s official policy pages when contacting support: NovelFlow subscription terms and NovelFlow Terms of Service.
For App Store subscriptions in Singapore, check the app listing: NovelFlow on the App Store (SG).
Address
Company address
Unit D18, 3/F, Wong King Industrial Building, 2 - 4 Tai Yau Street, San Po Kong, Kowloon, Hong Kong.
Contact advice
If you need formal escalation, include the address above in written complaints and provide full documentation to your payment provider or consumer authority.