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Cancel OBSERVABLE
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Observable service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Observable: Step-by-Step Guide
What is Observable
Overview
Observable is a web-based platform for interactive data visualization, reactive notebooks, and real-time collaboration for analysts and developers.
It provides hosted workspaces, sharing and embedding, and tools such as Observable Plot and integrations with JavaScript libraries like D3.js.
Who it’s for
Observable is aimed at data scientists, visualization authors, and teams that need live, shareable notebooks and collaborative editing.
Plans scale from free Starter notebooks to paid per-editor Pro and team subscriptions with extra features and controls.
How to cancel Observable
Cancel on the web (workspace)
- Sign into the workspace owner account on the Observable website.
- Go to workspace settings → Billing → “Cancel subscription”.
- Confirm cancellation; the workspace remains active until the end of the current paid period.
Cancel via mobile app stores
- Observable’s billing policy applies to website/browser subscriptions; if you subscribed through Apple or Google, cancel via those platforms.
- For iOS: use Settings → Apple ID → Subscriptions. For Android: open Google Play Store → Subscriptions.
- Observable does not provide web instructions for App Store/Google Play cancellations; manage those directly with Apple/Google.
What happens when you cancel
Access and tier changes
After cancellation on the web, the workspace stays active until the current paid billing period ends.
When the period ends, the workspace is moved to the free Starter tier automatically.
Membership and editing limits
While canceled you cannot add or remove members or accept invitations for the workspace.
Editing may be disabled or limited if the workspace exceeds Starter tier constraints (for example, editor limits or private notebook limits).
Will I get a refund?
Observable’s refund policy
Observable bills monthly or annually in advance and states payments are non-refundable.
There is no 14-day cooling-off or refund period in Observable’s Terms of Service; refunds for partial periods, downgrades, or unused service are not provided.
Exceptions and dispute options
Observable’s official stance is no refunds; if you believe a charge is incorrect you may need to dispute via your payment provider.
For purchases through Apple or Google, contact Apple/Google support; for card charges, contact your bank or card issuer to discuss a chargeback or dispute.
Observable plans and pricing
Summary
The following prices are converted to SGD using an approximate USD→SGD rate supplied in the verified data.
Observable does not publish Singapore-specific pricing on its site; these figures are the provided SGD equivalents.
Pricing table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Notebook Pro (monthly) | S$33.75 | Monthly | Per-editor Pro tier: multiplayer editing, scheduled notebook runs, private notebooks, AI Assist, database & cloud file access, version control, remove watermark |
| Notebook Pro (annual, per-month equivalent) | S$29.70 | Monthly (billed annually) | Same as above - discounted rate |
| Team (10-users flat rate) | S$1,215 | Monthly | 10 users, unlimited canvases/dashboards, 1 data connector, AI-guided analysis, real-time collaboration, custom onboarding/training |
| Team (annual estimate, per-month equivalent) | S$1,215 | Monthly | No annual discount published; same rate assumed |
For the official pricing page, see Observable pricing.
Your consumer rights in Singapore
Cooling-off and statutes
Singapore’s consumer protections include a 14-day cooling-off right for some remote sales, but applicability to web subscriptions depends on the specific transaction type.
Observable’s Terms of Service, prominently stating non-refundable advanced billing, reduce the likelihood of a refund being granted by the provider.
What to do if you disagree
If you believe you have a statutory right to a refund, gather receipts and communications, then raise the dispute with your payment provider.
For App Store or Google Play purchases, contact Apple or Google support first; for card payments, contact your bank or card issuer for chargeback options.
Customer experiences
Positive highlights
Users praise Observable’s reactive programming model, easy D3.js integration, collaboration features, and the low-code Observable Plot library.
Reviewers often highlight the interactive data-viz experience and fast sharing/embedding for visual work.
Common criticisms
Reported negatives include heavy browser usage with very large datasets, limited offline support, fewer data-processing tools compared with some competitors, and concerns over recent pricing changes.
Some review sources and forum posts have raised credibility or pricing concerns; weigh these against your team’s specific needs before renewing.
Documentation checklist
Before you cancel
- Locate workspace owner account and billing admin access.
- Note your current billing period end date and next invoice.
- Export notebooks, dashboards, and any private data you will need.
Files and records to keep
- Download invoices or payment receipts for your records.
- Take screenshots of cancellation confirmations.
- Keep workspace member lists and settings records if you may recreate the workspace later.
Common mistakes
Canceling in the wrong place
Many users try to cancel on the website while their subscription was purchased through Apple or Google; that does not stop charges from the store.
Always check which platform processed the payment before cancelling.
Expecting a refund
Assuming a pro-rated or cooling-off refund after cancellation is a frequent error; Observable’s Terms of Service state payments are billed in advance and non-refundable.
If you need further action, start a dispute with the payment provider rather than expecting an automatic refund.
Comparative recap
Quick comparison
| Aspect | Web (workspace) | App Store / Google Play | Period |
|---|---|---|---|
| How to cancel | Workspace settings → Billing → Cancel subscription on the Observable site | Cancel via Apple or Google subscription settings in their respective stores | Billing period applies |
| Effect of cancel | Workspace stays active until end of paid period, then moves to Starter tier | Store-managed subscriptions stop renewals per the store’s rules; Observable may still apply tier limits later | Until period end |
| Refunds | Observable: non-refundable per Terms of Service | Refunds are handled by Apple/Google according to their policies | N/A |
After cancelling
Exporting and team admin
Export any notebooks, data, and settings before the billing period ends to avoid loss of access to private or pro-only features.
Inform your team about access changes; you will not be able to add/remove members while canceled.
Support and next steps
If you need clarification on cancellation effects, consult the billing documentation: Observable billing docs.
For contractual or refund policy details see the Terms of Service: Observable Terms of Service.
Address
Company headquarters
Observable, Inc. (HQ): 525 Market St, San Francisco, CA, 94105, USA.
Official resources
For official pricing and plan details see the pricing page: Observable pricing.