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I hereby notify you of my decision to terminate the contract relating to the Ollama service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ollama: Easy Method
What is Ollama
Overview
Ollama is a SaaS platform that simplifies deploying and managing machine learning models, offering both local-model tooling and cloud-hosted subscriptions. It aims to let users run models locally or use cloud-hosted variants for convenience and scale.
Core capabilities
The service provides local model support, cloud models, and companion apps or tools for managing models. Pricing tiers include free and paid cloud subscriptions, plus one‑time app licenses and third‑party add-ons.
How to cancel Ollama
Cancel Ollama cloud (web) subscription
- Sign in to your Ollama account on the web.
- Open your account or profile area and go to Billing or Subscription settings.
- Choose Cancel subscription. The subscription will stop at the end of the current billing cycle.
- Confirm any on-screen prompts to complete cancellation.
Cancel via App Stores and other platforms
- If you subscribed through Apple App Store or Google Play, cancellations typically follow the platform’s subscription management flow.
- No verified Ollama documentation was found for App Store/Play cancellations, so manage those subscriptions via your Apple ID or Google Play account settings.
- Contact the platform’s support if you can’t find the subscription in your account.
What happens when you cancel
Access and billing
Cancellations on Ollama’s cloud subscription take effect at the end of the current billing cycle. You retain access until that date.
Data and private models
Public documentation does not explicitly state how long account data or private models are retained after cancellation. Export any important data or private models before the end of your subscription period.
Will I get a refund?
Official refund stance
Ollama’s publicly available pricing information and terms do not describe a general refund policy or a statutory 14‑day cancellation right. Refunds are not guaranteed by a clearly stated policy.
Exceptions and precedent
- There is at least one public instance where Ollama issued a multi‑month refund after major service disruption; this suggests refunds are handled case‑by‑case.
- If you experienced significant outages or defective service, contact Ollama support with logs and timestamps to request a refund or credit.
Ollama plans and pricing
Official plans (summary)
The table below lists plans and prices taken from Ollama’s publicly documented pricing and verified entries for companion products.
Pricing notes
All official prices are listed in USD. SGD equivalents in verified data are approximate; no official SGD pricing was found on Ollama pages as of the verification date.
| Plan | Price | Period | Features |
|---|---|---|---|
| Ollama Free (cloud) | US$0.00 (~S$0.00) | Monthly | Basic access, run local models |
| Ollama Pro (cloud) | US$20.00 (~S$27.00) | Monthly | Multiple cloud models, more usage, 3 private models, 3 collaborators |
| Ollama Max (cloud) | US$100.00 (~S$135.00) | Monthly | 5+ cloud models concurrently, 5x usage, 5 private models, 5 collaborators |
| Ollamac Pro Standard | US$79.00 (~S$107.00) | One-time | macOS app, single device, 1 year updates |
| Ollamac Pro Extended | US$189.00 (~S$255.00) | One-time | macOS app, up to 3 devices, 1 year updates |
| OllaMan Pro | US$9.90 (~S$13.35) | Monthly | Advanced features for managing Ollama models |
| OllaMan Lifetime | US$199.00 (~S$268.65) | One-time | Lifetime access with advanced features |
Your consumer rights in Singapore
Legal framework
Singapore consumer protection laws such as the Consumer Protection (Fair Trading) Act protect buyers against misleading practices and defective digital services.
How this applies to Ollama
- If the service is defective, significantly unreliable, or not as advertised, you may have grounds for a refund or remedy under Singapore law.
- Ollama’s public materials do not document a standard 14‑day withdrawal right; statutory rights may still apply in specific cases.
Customer experiences
Positive feedback
Many users value Ollama’s ability to run models locally, sometimes even on older hardware, which is useful for privacy and offline use.
Negative feedback
Some users have reported reliability issues with Ollama Cloud, including high failure rates and interrupted downloads during brief internet drops.
Other users have expressed frustration with perceived shifts toward cloud‑first features and fewer local‑first updates.
Documentation checklist
Before you request cancellation or refund
- Account email and username associated with the subscription.
- Billing receipts and the date(s) of charge(s).
- Timestamps, logs, or error messages demonstrating outages or failures.
- Screenshots of billing/subscription pages and any support correspondence.
What to include in your support message
- Clear summary of the issue, subscription type, and desired outcome (cancel, refund, credit).
- Relevant supporting evidence attached or linked.
- Preferred contact details and time zone for replies (Singapore: SGT / UTC+8).
Common mistakes
Assuming platform‑wide cancellation behavior
Do not assume that cancelling on the website cancels App Store or Google Play subscriptions. Those are managed through the respective stores.
Missing evidence for outages
Users often request refunds without providing logs, timestamps, or receipts. Provide concrete evidence to support a refund claim.
Comparative recap
What to consider when choosing
Decide whether you need local model capability, cloud convenience, or a one‑time desktop license. Consider reliability, support, and refund precedent when choosing a paid tier.
Side‑by‑side summary
| Aspect | Local models | Cloud subscription | One‑time apps / add‑ons |
|---|---|---|---|
| Typical cost | Free to run locally (depends on hardware) | US$20 - 100 per month (tier dependent) | US$79 - 189 one‑time; third‑party addons (US$9.90 or US$199) |
| Reliability | Depends on local hardware and network for downloads | Convenient but some users reported outages or high failure rates | One‑time installs depend on app maintenance and updates |
| Refunds and support | Handled case‑by‑case; local use typically not billed | No general refund policy published; refunds appear discretionary | One‑time purchases depend on vendor policy; check purchase terms |
After cancelling
Confirm cancellation
After you cancel, keep the confirmation email and check that billing has stopped at the end of the cycle. Retain receipts for any disputes.
Useful official links
- Ollama pricing and subscription information
- Ollamac (macOS companion) information
- OllaMan pricing and product page
- App Store listing (Singapore)
Address
Primary office note
Corporate listings indicate a primary office location in Kansas City, USA, for the SaaS described.
Registered contact (provided)
Flat No.101 Kohinoor V R, Plaza Majgaon Road, Ratnagiri, Maharashtra 415612, India