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I hereby notify you of my decision to terminate the contract relating to the Openai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Openai: Easy Method
What is Openai
Overview
Openai provides subscription-based access to advanced AI models (ChatGPT, GPT-4 series, and related tools) for individuals and businesses. Services include conversational AI, image generation, file uploads and enhanced model access depending on plan.
Primary services
Plans commonly used in Singapore include consumer tiers with priority access and higher-capacity models. Billing is typically monthly and may be handled directly by OpenAI or through app stores depending on how you subscribed.
How to cancel Openai
Via the Web (OpenAI website)
- Log in to your OpenAI account.
- Go to Settings → Manage Subscription (or Billing) and select "Cancel".
- You will normally retain access until the end of the current billing period.
- If the on-page "Cancel" button is unresponsive, try the Help Center chat widget (bottom-right) and type "Cancel my subscription" to request cancellation.
Via mobile app stores (iOS and Android)
- iOS: If you purchased via Apple, cancel through your Apple ID > Subscriptions in iOS Settings; OpenAI cannot cancel App Store purchases for you.
- Android (Google Play): Cancel via Google Play > Subscriptions > select ChatGPT and cancel auto-renewal; refunds are managed by Google Play.
- If unsure which channel you used, check the receipt e-mail or the payment method / app store transaction history before proceeding.
What happens when you cancel
Access and renewal
Cancelling stops future automatic renewals. You typically keep the subscription features until the end of the paid billing cycle.
No further charges should occur after the cancellation takes effect, but always confirm by checking the subscription status and bank/card statement.
Account and data
Your account and stored data normally remain available after cancellation unless you delete your account. Export anything you need before requesting account removal.
Chat history and uploads may remain tied to your account; review privacy settings if you intend to close the account entirely.
Will I get a refund?
OpenAI's standard policy
OpenAI's published policy states payments are non-refundable except where required by law. Web purchases are generally not prorated or refunded mid-cycle.
For the official summary used in public discussions, see the community summary at fastgptplus - refund policy summary.
Exceptions and app store handling
- Regional exceptions: In some jurisdictions (EU, UK, Turkey) users may request full refunds within 14 days in specific circumstances; short windows such as 48 hours may also apply for new subscribers or billing errors.
- iOS purchases: Refunds must be requested through Apple; OpenAI does not process App Store refunds. See the fastgptplus summary for details: fastgptplus - iOS/Apple refunds.
- Android (Google Play): Refunds are handled by Google Play; earlier requests (within ~48 hours) often have higher approval rates.
Openai plans and pricing
Available plans
The following plans and Singapore pricing are commonly reported for consumer tiers as of the latest rollout.
Prices reflect GST-inclusive SGD equivalents derived from USD base rates.
Notes on pricing
Prices in Singapore include a 9% GST applied to the USD base rate. Actual charged SGD may vary slightly by payment provider and rounding.
| Plan | Price | = period | Features |
|---|---|---|---|
| ChatGPT Plus | SG$27 - 29 / month | Monthly | Priority access, faster speeds, access to GPT-4 and GPT-4/5 series, enhanced tools like image generation and file uploads |
| ChatGPT Go | SG$13 / month | Monthly | More messages, file uploads and image generation than Free tier; longer memory/context window; access to GPT-4/5.2 Instant |
Your consumer rights in Singapore
Regulatory framework
Singapore consumer protections are overseen by the Competition and Consumer Commission of Singapore (CCCS) and statutes such as the Consumer Protection (Fair Trading) Act (CPFTA).
These laws address unfair contract terms and misleading practices rather than automatically guaranteeing refunds for digital services once used.
Refunds for digital content
There is generally no statutory right to a 14-day cooling-off period for digital content already accessed or consumed in Singapore.
If a provider used unfair or misleading terms, or there was misrepresentation, you may have remedies under local consumer protection laws; seek advice from CCCS or legal counsel for specific cases.
Customer experiences
Positive reports
- Some users report successful, speedy cancellations and refunds after interacting with Help Center chat or support agents. (Community reports exist on Reddit.)
- There are cases of refunds issued after support escalation for unauthorized charges.
Negative reports
- Multiple users have reported buggy or non-functioning "Cancel" buttons on the website or app, requiring escalation. See community discussion: Reddit - cancellation issues.
- Reports of difficulty obtaining refunds when service failed, and frustrations with canned responses from support. See related threads: Reddit - billing complaints.
Documentation checklist
Before contacting support
- Account e-mail and username used to subscribe.
- Receipt or transaction ID from your payment method or app store.
- Subscription start date and last billing date.
- Screenshots of subscription status page and any error messages.
If you need to escalate
- App store purchase receipts (Apple/Google) if purchased via mobile stores.
- Bank or card statement lines showing the charge.
- Chat transcripts with support and timestamps of attempts to cancel.
- Explicit statement of desired resolution (cancel, refund, or both).
Common mistakes
Not checking the purchase channel
Many users try to cancel on the OpenAI website when the subscription was purchased through Apple or Google Play. That will not stop the app-store billed subscription.
Always confirm whether your charge came from Apple, Google Play, or OpenAI so you use the correct cancellation route.
Waiting too long or missing evidence
Failing to save receipts, timestamps, or screenshots reduces chances for a successful refund claim or escalation. Collect and preserve proof early.
Assuming automatic refunds after cancellation without confirming with the billing provider is a common source of frustration.
Comparative recap
Quick comparison overview
The table below summarizes cancellation and refund expectations by channel to help you choose the right next step quickly.
At-a-glance
| Item | Web | iOS (App Store) | Android (Google Play) | = period |
|---|---|---|---|---|
| Cancel steps | Account Settings → Manage Subscription → Cancel; or Help Center chat if UI fails | Apple ID > Subscriptions (iOS Settings) - cancel via Apple | Google Play > Subscriptions - cancel via Google Play | Monthly |
| Refund route | Request via OpenAI support (limited; non-refundable by default) | Request refund from Apple (OpenAI does not process Apple refunds) | Request refund from Google Play (Google manages refunds) | Monthly |
| Refund likelihood | Low-to-medium; exceptions for billing errors or regional law | Handled by Apple; users report faster resolution when Apple approves | Higher if requested quickly (e.g., within ~48 hours); Google discretion applies | Monthly |
After cancelling
What to monitor
Check your subscription status in the account page and watch bank/card statements for any unexpected charges after cancellation.
Export any data or conversation history you want to keep before removing your account or losing access at the end of the billing period.
Helpful links and next steps
- Summary of refund handling and app-store notes: fastgptplus - refund policy summary.
- Community reports of cancellation problems and successful support escalations: Reddit - cancellation experiences.
- Reports about billing and refund complaints: Reddit - billing complaints.
Address
Registered address (as provided)
320 SERANGOON ROAD, #11‑06, CENTRIUM SQUARE, Singapore 218108
Entity notes
Local entity records and statuses may vary; if you need to pursue a formal complaint or legal remedy in Singapore, check the current corporate registry entries and consider contacting CCCS or legal counsel for guidance.