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I hereby notify you of my decision to terminate the contract relating to the Overleaf service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Overleaf: Easy Method
What is Overleaf
Overview
Overleaf is a cloud-based collaborative LaTeX editor used to write, edit and publish scientific and technical documents in real time.
It supports templates, live preview and multiple contributors working simultaneously on the same project.
Primary uses
Researchers, students and technical authors use Overleaf to prepare articles, theses and reports with LaTeX without installing local toolchains.
Overleaf also integrates with publishers and version-control workflows to streamline submission and collaboration.
How to cancel Overleaf
Cancel a subscription purchased on Overleaf (web)
- Sign in to your Overleaf account.
- Go to Account Settings → Subscription → Stop Your Subscription.
- Your subscription remains active until the next billing date or the end of any trial period.
- For an independent description of the web cancellation steps, see this guide: Postclic - How to cancel Overleaf.
Cancel a purchase made via Apple App Store or Google Play
- If you bought Overleaf through the Apple App Store or Google Play, you must cancel via that store’s subscription management tools.
- Overleaf cannot cancel App Store or Google Play subscriptions on your behalf.
- Check the App Store or Google Play account settings on your device for the cancellation option.
What happens when you cancel
Access and features after cancellation
When you cancel, the billing stops at the end of your current paid period or trial as noted in your account settings.
Before cancelling, export any critical files or backups you need, since account status and feature access can change after the subscription ends.
Renewal and billing
Stopping your subscription prevents future renewals but does not generally refund already-used billing periods unless covered by a refund policy.
If you require confirmation of cancellation, keep screenshots or confirmation messages from your account settings for your records.
Will I get a refund?
Overleaf’s stated refund policy
Under Overleaf’s Terms, individual consumers who provide a written cancellation notice within 14 days of payment are entitled to a full refund.
Refunds are typically processed to the original payment method and are usually completed within 30 days; see Overleaf’s legal terms for details: Overleaf legal terms.
Exceptions and purchases via app stores
- Third-party summaries sometimes report a 30-day refund window for direct purchases; this may not precisely match Overleaf’s 14-day written-notice policy.
- Purchases made through the Apple App Store or Google Play are subject to those stores’ refund policies, not Overleaf’s direct refund terms.
- If you believe you qualify for a refund, gather proof of payment and any written cancellation notice before contacting support or the store.
Overleaf plans and pricing
Where to check current plans
Pricing and plan details change periodically. Always check Overleaf’s official plans page for up-to-date information: Overleaf - Plans.
Notes about pricing and changes
Overleaf’s official pages provide the authoritative list of features per plan; do not rely on third-party summaries for current prices.
If Overleaf notifies you of price changes, check your account communications and the official plans page before taking action.
Your consumer rights in Singapore
Right to cancel under Overleaf’s terms
Overleaf’s Terms explicitly provide a right for consumers to cancel within 14 days of payment with written notice.
Refer to Overleaf’s legal terms for the exact wording and for how to submit written notice: Overleaf legal terms.
Local statutory protections
Singapore consumer protection laws may provide additional rights beyond Overleaf’s terms, but protections such as a general cooling-off period can be limited for digital goods.
For purchases via app stores, statutory and store policies (rather than Overleaf’s direct policy) typically govern refunds and cancellations.
Customer experiences
Positive feedback
Users commonly praise Overleaf for ease of use, real-time collaboration, helpful templates and a live LaTeX preview that speeds document preparation.
These strengths make Overleaf popular with researchers and students who need collaborative LaTeX editing.
Negative feedback and common issues
Some users report performance problems with large documents, occasional compile failures, or dissatisfaction with support responsiveness.
Public reviews also mention issues such as account access problems and perceived limitations of the free tier; see user reviews for examples, including community reports on review platforms: Trustpilot - Overleaf reviews.
Documentation checklist
Before you cancel
- Account email and username used for Overleaf.
- Payment receipt or order confirmation that shows date and amount.
- Subscription ID or plan name as shown in Account Settings.
When requesting refunds or support
- Screenshot of the subscription page showing the active plan and billing date.
- Copy of any written cancellation notice you submit (email or support ticket).
- Exported copies of important projects and backups before service level changes.
Common mistakes
Not cancelling in the right place
A frequent error is attempting to cancel an App Store or Google Play purchase through the Overleaf website; those purchases must be cancelled via the respective store accounts.
Missing proof of cancellation or payment
Another common mistake is failing to keep screenshots or receipts. Without these, it is harder to prove eligibility for refunds or to resolve billing disputes.
Comparative recap
Quick comparison
The table below compares core cancellation and refund points for direct web purchases versus App Store/Google Play purchases.
Notes on the comparison
Where policies differ, rely on the official source linked in the table. For direct Overleaf terms, see the legal page; for plan details, see Overleaf’s plans page.
| Feature | Direct web purchase | App Store / Google Play purchase |
|---|---|---|
| How to cancel | Sign in → Account Settings → Subscription → Stop Your Subscription. See Postclic guide. | Cancel via the Apple App Store or Google Play subscription management (must use the store). |
| Refund policy | Overleaf’s Terms state consumers may cancel with written notice within 14 days for a full refund; details: Overleaf legal terms. | Refunds are subject to the App Store or Google Play policies, not Overleaf’s direct refund terms. |
| When cancellation takes effect | Subscription remains active until the next billing date or trial end. | Depends on store rules; cancellation typically prevents the next renewal but active period may continue until the next billing date. |
After cancelling
Exporting and backing up
Export important projects (PDF, LaTeX source, ZIP) before your paid features end to avoid losing access to premium tooling or integrations.
Maintain local backups of critical files and repository exports when preparing to leave a paid plan.
Useful links
- Overleaf plans: https://www.overleaf.com/plans
- Overleaf legal / refund terms: https://sharelatex-wiki-cdn-671420.c.cdn77.org/legal
- Independent cancellation guide: Postclic - How to cancel Overleaf
- User reviews (examples): Trustpilot - Overleaf reviews
Address
Official registered address
Overleaf is operated by Digital Science UK Limited. One listed address is 6 Briset Street, London, EC1M 5NR, United Kingdom.
Singapore presence
Overleaf does not appear to have a registered office in Singapore; contact and legal terms are managed through the company’s official channels and legal pages linked above.