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Cancel PDF GURU
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Pdf Guru service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pdf Guru: Easy Method
What is Pdf Guru
Overview
Pdf Guru is a subscription-based app and web service for editing, converting, merging and annotating PDF files. It offers in-app purchases and a website account option to unlock premium features and cloud access.
Main features
Core functions include PDF editing, signing, conversion and cloud storage for easy access across devices.
How to cancel Pdf Guru
Cancel via App Store (Apple) or Google Play
- Subscriptions purchased through Apple or Google must be cancelled in your Apple ID or Google Play account settings.
- PDF Guru / the developer cannot cancel store-managed subscriptions on your behalf.
- If you need instructions for the App Store, check the app listing: PDF Guru on Apple App Store.
Cancel via PdfGuru website (web purchases)
- Log in at the website and go to your subscription or account settings to cancel.
- Cancel at least 24 hours before the next billing date to avoid an automatic renewal.
- Documentation (confirmation email or screenshot) is recommended after cancelling. See the official terms: PDF Guru Terms.
What happens when you cancel
Access after cancellation
When you cancel, typically your subscription stops future renewals but may remain active until the end of the paid billing period.
Retain local copies of important files and exports; do not rely solely on the service for access after cancellation.
Billing and auto-renewal
For store-managed subscriptions (Apple/Google), billing and refunds are handled through the store.
For web purchases, cancelling via your account stops future charges. Keep proof of cancellation and the cancellation date.
Will I get a refund?
Website purchase refund policy
Web purchases are generally non-refundable unless a specific money-back guarantee was offered at checkout.
If a money-back guarantee was presented, you may request a refund by emailing support@pdfguru.com within the stated period. See the official policy: PDF Guru Money-back Policy.
Exceptions and App Store refunds
- EU/UK statutory right: EU/UK residents have a 14-day right to withdraw for digital content; PDF Guru must issue refunds within 14 days of notification if this right is exercised. See the money-back policy details: PDF Guru Money-back Policy.
- Apple/Google purchases: refund requests for store purchases must be submitted via Apple or Google - PDF Guru cannot directly process those refunds.
Pdf Guru plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Unlimited access (In‑App Purchase) | S$10.48 | Not specified | Unlimited access via in‑app purchase |
| Unlimited access (In‑App Purchase) | S$14.48 | Not specified | Unlimited access |
| Unlimited access (In‑App Purchase) | S$14.98 | Not specified | Unlimited access |
| Unlimited access (In‑App Purchase) | S$58.98 | Not specified | Unlimited access |
| Unlimited access (In‑App Purchase) | S$88.98 | Not specified | Unlimited access |
| Unlimited access (In‑App Purchase) | S$5.98 | Not specified | Unlimited access |
| Lifetime Access (In‑App Purchase) | S$69.98 | Lifetime | One‑time purchase for lifetime access |
Pricing notes
Prices above were sourced from the Singapore App Store listings for "Unlimited access" in in‑app purchases and include one lifetime option.
Periods are not specified for most entries; one listing explicitly notes "Lifetime".
Your consumer rights in Singapore
Statutory position
In Singapore there is generally no statutory automatic right to a refund for digital content purchased online unless the seller’s policy provides one.
PDF Guru’s money-back guarantee, when offered, governs web refunds outside EU/UK jurisdiction. See their policy: PDF Guru Money-back Policy.
Practical options if you have a dispute
If you believe you were wrongly charged, contact PDF Guru support (support@pdfguru.com) and keep documentation of your communications.
You may also contact your payment provider or card issuer to enquire about a chargeback if you cannot obtain a satisfactory response from the merchant.
Customer experiences
Positive feedback
Some customers report helpful and responsive customer service, with staff resolving issues or issuing refunds promptly in certain cases.
Multiple reviews note quick support responses and occasional refunds or extended access after complaints. See user reviews: Trustpilot - PDF Guru.
Negative feedback
Many users report problems with unexpected recurring charges after low-cost trial purchases and unclear pricing terms buried in fine print.
Complaints include opaque auto‑renewals, difficulty cancelling and slow or evasive support; guides summarising cancellation issues are available: TimeToCancel guide and an explanatory article: Postclic - cancellation overview.
Documentation checklist
What to collect before cancelling
- Order or receipt details (date, amount, transaction ID).
- Account email or username used for the purchase.
- Screenshot or confirmation of subscription settings showing the active subscription.
What to save for refunds or disputes
- Cancellation confirmation (email or screenshot) and the date you cancelled.
- All correspondence with PDF Guru support and any refund confirmations.
- Evidence of service issues if claiming a money-back guarantee (error messages, failed uploads, etc.).
Common mistakes
Assuming the developer can cancel store subscriptions
Users often contact PDF Guru expecting the company to cancel Apple/Google subscriptions. Store-managed subscriptions must be cancelled through the App Store or Google Play settings.
Missing trial terms and renewal timings
Many users report accepting a low-cost trial without noticing auto-renew terms in the fine print and then being surprised by higher recurring charges.
Always check renewal timing and cancel at least 24 hours before the next billing date when cancelling via the website.
Comparative recap
Quick comparison table
| Item | Cancel method | Refund likelihood | Period |
|---|---|---|---|
| App Store / Google Play purchases | Cancel in Apple ID or Google Play account settings | Refunds managed by Apple/Google; PDF Guru cannot directly refund | Store-managed |
| Website purchases | Log in at pdfguru.com and cancel via subscription/account settings | Generally non-refundable unless a money-back guarantee applied or law requires | Not specified / depends on purchase |
| EU/UK consumers | Email PDF Guru within 14 days to exercise withdrawal rights | Full refund mandatory if withdrawn within 14 days | 14 days (statutory) |
When to escalate
If you cannot cancel or get a refund, escalate by contacting your payment provider and retaining all documentation.
For web purchase policy details and refund conditions, consult PDF Guru’s official money-back page: Money-back Policy.
After cancelling
Confirm cancellation
Save any cancellation confirmation emails or screenshots immediately after you cancel.
If you cancelled via Apple/Google, verify the subscription is listed as cancelled in your store account.
Contact and official resources
For policy details and refund requests for web purchases, see: PDF Guru Money-back Policy and the terms: PDF Guru Terms.
Support email (from policy): support@pdfguru.com
Address
Primary physical address
26 Stavrou Street, Strovolos, 2034, Nicosia, Cyprus.
Local presence and notes
No Singapore-based cancellation address for PDF Guru was found in the available documentation; a different Singapore company (PDFgear) is a separate entity and should not be confused with PDF Guru.
If you need help verifying addresses or escalation options, include your transaction documentation when contacting support or your payment provider.