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Cancel PDFRUN
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Pdfrun service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pdfrun: Easy Method
What is Pdfrun
Overview
Pdfrun is a subscription-based SaaS tool for creating, editing, converting, and sharing PDF documents. It offers features such as merging, splitting, OCR, and a range of format conversions designed for quick, web-based workflows.
Where it is used
Pdfrun is typically accessed through its web dashboard or mobile app marketplaces and is offered on a recurring subscription basis. Feature availability and support may vary depending on subscription source (direct website vs app store).
How to cancel Pdfrun
Cancel via web dashboard (recommended if subscribed directly)
- Log into your Pdfrun account on the PDFRun website.
- Go to Account Settings → Subscription Settings → Update → Cancel to stop auto-renewal.
- You will retain access to paid features until the end of the current billing period.
- See the cancellation flow summary at Postclic: Cancel PDFRun.
Cancel by email, phone, or app store
- By email: Send a cancellation request to support@pdfrun.com including your account details and request confirmation.
- By phone: Call PDFRun toll-free at 1‑888‑245‑8984 (Mon - Fri, 8 a.m. - 4 p.m. PT) to request cancellation.
- If you subscribed via Apple App Store or Google Play, cancel through those marketplaces; subscriptions purchased there must be managed in the respective store.
What happens when you cancel
Access after cancellation
After cancelling auto-renewal from the website, you keep paid access until the end of the current billing period. Features remain available until that date.
Renewal and data
Auto-renewal stops on cancellation, so you will not be charged again after the billing period ends. Your uploaded files and account data may remain per Pdfrun’s data retention policies - consider exporting important files before access ends.
Will I get a refund?
General refund policy
Refunds are not automatic. You must request refunds directly from PDFRun support and requests are handled case-by-case.
Exceptions and marketplace refunds
- Prorated refunds may be available in some circumstances, but are discretionary.
- Pdfrun mentions a short “try us out” money-back offer; this is described as a short window (interpreted as about 7 days) rather than a statutory 14-day right.
- If you subscribed via Apple App Store or Google Play, refunds are governed by those marketplaces’ policies, not by Pdfrun directly.
Pdfrun plans and pricing
Where to find accurate pricing
Pdfrun lists prices in US dollars (USD) on its official channels. Do not rely on third-party sources for current pricing.
Local pricing and conversions
No official Singapore Dollar (SGD) pricing was publicly available. If you need SGD pricing, check the official Pdfrun site or contact support for guidance and convert USD to SGD using current exchange rates.
Your consumer rights in Singapore
Cooling-off and refund rights
Pdfrun does not reference a statutory 14-day cooling-off or refund right under Singapore consumer protection law. Refunds appear to be at the company’s discretion.
Marketplace purchases and recourse
- If you purchased via Apple or Google, refund claims are subject to their marketplace policies and procedures.
- If you believe a service has breached Singapore consumer laws, you may consult local consumer protection authorities for guidance on digital-content purchases.
Customer experiences
Positive feedback
Users praise Pdfrun for ease of use, fast and accurate conversions, broad format support, strong OCR performance, and secure file transfer for moderate workloads.
Negative feedback
Reported downsides include limited advanced editing features, occasional layout or conversion glitches with complex documents, unclear instructions for some flows, and limited customer support responsiveness for free-tier users.
Documentation checklist
What to prepare before cancelling
- Your account email and username.
- Subscription ID or invoice number if available.
- Proof of payment or recent billing statement (screenshot or PDF).
- Details of the cancellation request and the date/time you requested it.
What to keep after cancelling
- Save the cancellation confirmation email or screenshot of the dashboard cancellation page.
- Export or back up any files you will need after your paid access ends.
- Record communication with support (emails, phone reference numbers).
Common mistakes
Cancelling in the wrong place
A common error is attempting to cancel via Pdfrun’s website when the subscription was purchased through Apple App Store or Google Play. Those must be cancelled through the respective store.
Not saving confirmation
Another frequent mistake is not obtaining or saving written confirmation after a cancellation call or email. Without confirmation you may face disputes about renewal charges later.
Comparative recap
Quick comparison summary
The table below compares common cancellation routes for Pdfrun, their ease, refund approach, and typical subscription period handling.
| Method | Ease | Refund approach | Period |
|---|---|---|---|
| Web dashboard (direct) | Easy - self-serve | Request via support; case-by-case, prorated possible | monthly / annual |
| Email to support (support@pdfrun.com) | Moderate - manual handling | Request required; confirmation recommended | monthly / annual |
| Phone (1‑888‑245‑8984) | Moderate - speak to agent | Request handled by support; keep call details | monthly / annual |
| Apple App Store / Google Play | Depends on store UI | Refunds governed by marketplace policies | monthly / annual |
After cancelling
Next steps to confirm closure
- Keep the cancellation confirmation email or a screenshot of the cancelled subscription page.
- Monitor your payment method for any unexpected charges and contact support immediately if one appears.
Useful official links
- Cancellation guidance summary: Postclic: Cancel PDFRun
- Pdfrun overview and resources: Pdfrun: What is Pdfrun?
Address
Corporate mailing address
40 E Main St Suite 1173, Newark, Delaware 19711, United States.
When to use the address
You may use the postal address for formal notices or when required by your payment provider for dispute resolution. For cancellations, web, email, or phone methods are typically faster.