Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel PERPLEXITY AI
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Perplexity Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Perplexity Ai: Easy Method
What is Perplexity Ai
Overview
Perplexity Ai is a SaaS platform that uses large language models to provide concise, sourced answers and research tools in real time.
The service offers free and paid tiers, advanced search and model access, file uploads, and collaboration features for teams.
Key capabilities
Perplexity focuses on sourced responses, multi-model access, and research-oriented modes that aim to reduce time spent finding reliable information.
Paid plans add higher limits, model options, API credits, image generation, and team administration features.
How to cancel Perplexity Ai
Cancel on the web (Perplexity account)
- Sign in at perplexity.ai and open the Pro page or your account Settings.
- Go to Subscription → Manage Subscription and choose Cancel Plan or "Cancel subscription" to stop auto-renewal.
- After cancelling you keep access until the end of your current billing period.
Cancel on mobile (App Store / Google Play)
- iOS (App Store): Open the App Store → Profile → Subscriptions → Perplexity - Ask Anything → Cancel subscription. See a mobile guide: Postclic (iOS).
- Android (Google Play): Open Google Play → Settings → Payments & Subscriptions → Subscriptions → Perplexity - Ask Anything → Cancel subscription. See a mobile guide: Postclic (Android).
- If you subscribed through Apple or Google, refunds and billing are usually handled through those stores.
What happens when you cancel
Account access and billing
Cancelling stops automatic renewal; you retain paid features until the current billing period ends.
No immediate account deletion happens simply by cancelling; your account remains at the free tier after expiry.
Data and uploads
Your uploaded files, chats, and settings typically remain in your account after subscription expiry unless you delete them separately.
If you want data removed, export or delete content before or after cancelling according to Perplexity’s account options.
Will I get a refund?
Standard refund windows (Singapore)
For customers not covered by EU/UK/Turkey or South Korea rules (this includes Singapore):
- Monthly subscriptions - refund requests accepted up to 24 hours after purchase.
- Annual subscriptions - full refund available within 72 hours of purchase.
Other regional exceptions
- EU/UK/Turkey customers may be eligible for refunds within 14 days of purchase.
- South Korea customers have a 7-day refund window for monthly and annual plans.
Perplexity Ai plans and pricing
Price overview
Prices are listed here as approximations in SGD based on documented USD prices, estimated exchange rates, and Singapore GST.
Actual billed amounts may differ due to exchange rates and payment processor fees.
Plans table
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Pro | approx. S$29.00/month | Monthly | Unlimited Pro searches, advanced models (GPT‑4, Claude, Llama, Gemini), unlimited file uploads, API credits (USD 5/month), image generation, Research/Labs modes |
| Pro (Annual) | approx. S$242.00/year | Annual | Same as Monthly Pro; billed annually at USD 200/year (effective ~S$18.67/month) |
| Enterprise Pro | approx. S$58.00/user/month | Monthly | Pro features plus team collaboration (Shared Spaces), admin controls, SSO, team analytics, priority support |
| Enterprise Max | approx. S$470.00/user/month | Monthly | All Enterprise Pro features plus unrestricted Labs, higher performance, dedicated support, advanced admin tools |
Your consumer rights in Singapore
Local refund and consumer protection context
Singapore customers fall under the "All other customers" refund category: 24 hours for monthly and 72 hours for annual refund eligibility.
These time-limited windows are the platform’s stated policy for refunds in Singapore.
Legal remedies and expectations
- Under Singapore consumer protection principles (e.g., CPA-related guidance), materially misleading information or bait-and-switch practices may entitle buyers to remedies.
- If Perplexity materially reduces service value after purchase without clear notice, you may have grounds to press for remedies through support, bank chargeback, or official complaint channels.
Customer experiences
Positive feedback
Users often praise Perplexity's source citations and the usefulness of its free tier for quick, sourced answers.
There are examples where support resolved billing mistakes, such as refunds for accidental enterprise upgrades.
Negative feedback
Common complaints include sudden feature reductions after subscribing, inconsistent customer support, and refund denials outside short windows.
Other frustrations reported: limited session memory, context follow-up issues, and underwhelming image-generation performance.
Documentation checklist
Before you request cancellation or refund
- Order receipt or confirmation email showing purchase date and plan name.
- Payment method record (card statement, Apple ID/Google Play purchase record).
- Screenshots of the subscription page or unexpected changes to features (if claiming reduced service).
When contacting support or your bank
- Reference the exact purchase timestamp and transaction ID if available.
- Include account email, plan tier, and a short timeline of events (purchase → change → cancellation request).
Common mistakes
Assuming immediate deletion or refund
Many users expect instant deletion of access or immediate refunds upon cancelling; in reality, access typically continues until period end and refunds follow strict windows.
Mixing store subscriptions with direct billing
If you subscribed via Apple or Google, cancelling in the Perplexity web dashboard won’t stop store billings - you must cancel via the store.
Conversely, requesting a refund from Perplexity will be separate from store refund processes when the purchase was through App Store or Google Play.
Comparative recap
Quick side-by-side
| Plan | Approx. price (SGD) | Key strengths | Best for |
|---|---|---|---|
| Pro | ~S$29.00/month | Unlimited searches, advanced models, uploads, API credit | Individual power users and researchers |
| Pro (Annual) | ~S$242.00/year | Cost savings vs monthly; same feature set | Regular users who want lower effective monthly cost |
| Enterprise Pro | ~S$58.00/user/month | Team tools, SSO, admin controls, priority support | Small to medium teams needing collaboration |
| Enterprise Max | ~S$470.00/user/month | Highest performance, unrestricted Labs, dedicated support | Large teams needing enterprise-grade features |
After cancelling
Follow-up actions
- Keep confirmation of cancellation and check the end-of-service date on your account.
- Export any data you want to keep, and delete sensitive uploads if you no longer need them.
Helpful links and further reading
- Mobile cancellation guide: Postclic - Cancel Perplexity
- Pricing reference and plan details: PerplexetyAi - Pricing
- Independent comparisons and cost notes: CostBench - Perplexity overview
- Additional regional pricing context: GLB GPT - Pricing guide
Address
Registered address (Singapore)
PERPLEXITY PTE. LTD.
2 WOODLANDS SECTOR 1 #05-05 WOODLANDS SPECTRUM Singapore 738068
Notes
If you need help beyond the steps above, gather the documentation in the checklist and contact Perplexity support, your payment provider, or consider consumer complaint routes available in Singapore.
Use the links above for pricing and mobile cancellation guidance; keep receipts and timestamps for any dispute.