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Cancel PHOTODIRECTOR
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I hereby notify you of my decision to terminate the contract relating to the Photodirector service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Photodirector: Easy Method
What is Photodirector
Overview
PhotoDirector is a subscription-based photo editing app from CyberLink that offers AI-powered tools, filters, and advanced adjustments for mobile and web users.
Main uses
It is used for edits such as sky replacement, object removal, animation, and batch RAW processing, suitable for hobbyists and prosumers.
How to cancel Photodirector
Apple App Store (iOS)
- Open iPhone/iPad Settings > tap your name (Apple ID) > Subscriptions.
- Find PhotoDirector in the list and select Cancel. PhotoDirector cannot cancel App Store subscriptions for you.
- More info on the App Store listing: PhotoDirector on Apple App Store (SG).
Google Play Store (Android)
- Open the Google Play app > Menu > Subscriptions > PhotoDirector > Cancel subscription.
- If you need a refund, request it through Google Play within 48 hours; after that use the app's "Send Feedback" or contact CyberLink support.
Web (CyberLink site)
- Log into your CyberLink Member account > Billing/Subscriptions > Manage > Cancel.
- Your access typically continues until the end of the current billed period.
- Official CyberLink product page: PhotoDirector on CyberLink.
PayPal or other payment methods
- If you subscribed via PayPal, stop the automatic payment in your PayPal account settings.
- Refund rules depend on the original purchase channel (App Store, Play Store, or CyberLink web).
What happens when you cancel
Access after cancellation
Cancellations usually stop future renewals but keep your access until the end of the paid billing period.
Data and account
Your account and edits remain, but subscription-only features become unavailable once access ends. Deleting the app does not cancel the subscription.
Will I get a refund?
Web purchases (CyberLink)
CyberLink offers a 30-day money-back guarantee for online store purchases when conditions are met (credits unused).
Google Play and Apple App Store
- Google Play: Refunds are generally available if requested within 48 hours via Google Play; after 48 hours, file feedback in-app or contact CyberLink support.
- Apple App Store: Refunds are handled only by Apple; PhotoDirector/CyberLink cannot issue refunds for App Store purchases.
Credits and exceptions
Purchased credits are refundable under the 30-day promise only if unused. Consumed credits are non-refundable.
Photodirector plans and pricing
Where to check current prices
Pricing and active plans can change. Always confirm current plans and promotions on the official CyberLink product page.
Do not rely on third-party quotes
Do not assume prices from reviews or third-party sites; consult the official pages linked above for accurate plan details.
Your consumer rights in Singapore
Refund and return basics
For web purchases from CyberLink, a 30-day money-back guarantee applies when conditions (e.g., unused credits) are met.
Platform-specific limits
- Google Play: platform refund policy generally allows refunds within 48 hours; after that, outcomes depend on support communication.
- Apple App Store: refunds and disputes are managed by Apple, not CyberLink.
Customer experiences
Positive feedback
Many users praise PhotoDirector's rich feature set, AI tools, and user-friendly interface for creative edits and batch RAW processing.
Common complaints
Frequent negatives include slow or unresponsive customer support, billing/subscription issues, auto-renewal surprises, and occasional bugs or performance problems.
Documentation checklist
Essential items to collect before contacting support
- Order receipt or confirmation email (platform purchase record).
- Account email used for the subscription and subscriber's platform ID.
- Date of purchase, renewal date, and payment method (card/PayPal).
- Screenshots of subscription page, billing entry, and any error messages.
Optional but helpful items
- Transaction IDs from Apple/Google/PayPal and any correspondence with support.
- Details on any consumed credits if requesting a partial refund.
Common mistakes
Deleting the app instead of cancelling
Removing the PhotoDirector app from your device does not stop renewals. You must cancel through the store or CyberLink account used to subscribe.
Contacting the wrong party
Requesting refunds from CyberLink for App Store purchases will not work. Apple handles App Store refunds and Google handles Play refunds within its window.
Comparative recap
Quick comparison
| Platform | How to cancel | Typical refund window | Details |
|---|---|---|---|
| Apple App Store (iOS) | Cancel via iPhone/iPad Settings > Apple ID > Subscriptions | Refunds handled by Apple only | Subscription |
| Google Play Store (Android) | Open Google Play app > Subscriptions > PhotoDirector > Cancel | Request via Google within 48 hours; after that contact support | Subscription |
| Web (CyberLink) | Log into CyberLink Member Zone > Billing/Subscriptions > Manage > Cancel | 30-day money-back guarantee for online purchases (conditions apply) | Subscription |
| PayPal (if used) | Stop automatic payment in PayPal account settings | Refunds depend on original purchase channel rules | Subscription |
After cancelling
Verify cancellation
Check your subscription list on the platform you used to ensure the status shows cancelled and note the end date of access.
Useful links
- PhotoDirector on Apple App Store (Singapore): apps.apple.com/sg
- PhotoDirector product and member area (CyberLink): cyberlink.com
Address
Singapore branch
CYBERLINKS CO., LTD. Singapore Branch
Local office location
2 Kallang Avenue, #07-25, CT HUB, Singapore 339407