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Cancel PHOTOGRID
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I hereby notify you of my decision to terminate the contract relating to the Photogrid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Photogrid: Easy Method
What is Photogrid
Overview
PhotoGrid is a photo-collage and editing app that offers templates, filters and layout tools for creating collages and other photo products.
The app is available on iOS, Android and a web presence; some advanced features require paid in-app purchases or subscriptions.
Main features
Key features include collage layouts, templates, filters, watermark removal and AI-assisted tools for editing and batch processing.
Paid tiers commonly unlock premium layouts, an ad-free experience and additional export or printing options.
How to cancel Photogrid
App Store (iOS)
- Open Settings on your iPhone or iPad, tap your name, then Subscriptions.
- Select Photogrid and tap Cancel Subscription; cancel at least 24 hours before the billing period ends to avoid renewal.
- Note: Cancelling inside the Photogrid app does not stop App Store renewals; you must cancel via your Apple account.
Google Play (Android)
- Open the Google Play Store, tap your profile, then Payments & subscriptions > Subscriptions.
- Select Photogrid and choose Cancel subscription; follow the prompts to confirm.
- Note: Deleting the app or your Photogrid account does not cancel the Google Play subscription; confirm cancellation in Play Store.
Web / Direct purchases
- Web cancellations are not clearly documented in official FAQs; try account settings on photogrid.app if available.
- If account settings do not allow cancellation, contact Photogrid support by email: support@photogrid.app or photogridapp.feedback@gmail.com.
- Record confirmation messages or replies from support as proof of cancellation.
What happens when you cancel
Access and renewals
Cancelling stops future automatic renewals but generally leaves access to paid features until the current billing period ends.
Make cancellations at least 24 hours before renewal (iOS recommendation) to avoid unintended charges.
Account and data
Deleting the app does not cancel subscriptions and may not delete account data; cancel subscriptions separately via the store or support.
If you want account deletion, request it explicitly from Photogrid support and keep written confirmation of any data-removal request.
Will I get a refund?
Platform refund rules
iOS refunds are handled by Apple; Photogrid does not guarantee refunds and you must request refunds through Apple’s Report a Problem process.
Google Play refunds depend entirely on Google Play policies; there is no app-specific guaranteed refund process documented publicly.
Web purchases and exceptions
Web purchases have no publicly stated 14‑day cooling-off right; to request a refund you must contact Photogrid support with proof of purchase.
Immediate purchases are generally non-refundable; some third-party summaries note refunds may be denied after purchase on iOS.
- For iOS: submit a refund request via Apple’s Report a Problem.
- For Android: request a refund via Google Play’s refund process in the Play Store or via Google support.
- For web: email support@photogrid.app or photogridapp.feedback@gmail.com with purchase details and screenshots.
Photogrid plans and pricing
Available plans (Singapore App Store prices)
The following prices and plan names are taken from in-app listings in the Singapore store and reflect amounts observed in early 2026.
Periods are as listed by the store (many items are unspecified); follow the in-app purchase details at the point of sale for exact billing periods.
| Plan | Price | Period | Features |
|---|---|---|---|
| PhotoGrid Premium | S$49.98 | unspecified (In‑App Purchase) | Unlock layouts & materials; ad-free experience; watermark removal |
| PhotoGrid Plus | S$6.98 | unspecified (In‑App Purchase) | Additional elements or features beyond free tier |
| PhotoGrid VIP | S$49.98 | unspecified (In‑App Purchase) | Likely full premium access (similar to Premium tier) |
| PhotoGrid Pro | S$40.98 | unspecified (In‑App Purchase) | Pro features - advanced tools, batch editing, AI tools |
| PhotoGrid weekly2.99 | S$3.98 | Weekly | Weekly access to premium features (unspecified) |
| Perfect Grid Experience | S$3.98 | unspecified (In‑App Purchase) | Enhanced grid experience features |
| Remove Watermark | S$1.48 | One‑time In‑App Purchase | Removes watermark |
Your consumer rights in Singapore
Relevant laws
Singapore consumer protection laws such as the Consumer Protection (Fair Trading) Act (CPFTA) apply to digital subscriptions and business practices.
There is no automatic 14‑day cooling-off right for digital content unless the seller expressly provides one.
Remedies and escalation
If you suspect misleading 'free trial' advertising or unauthorized charges, you can dispute with the store (Apple/Google), your bank for a chargeback, or escalate to CASE.
Collect purchase records and communication with Photogrid; these support any dispute or complaint to regulatory bodies or your card issuer.
Customer experiences
Positive feedback
- Users praise Photogrid’s editing tools, templates, filters and collage outputs suitable for printing.
Negative feedback
- Reported issues include unexpected recurring charges after perceived free trials and difficulty cancelling subscriptions.
- Many users describe slow or ineffective customer service and refund requests that are denied or delayed.
Documentation checklist
What to gather
- Receipt or invoice showing the purchase date and amount.
- Subscription ID or transaction ID from Apple/Google purchase history.
- Screenshots of subscription status in Apple/Google settings or the Photogrid app.
How to present it
- Prepare a concise message: include account email, device type, purchase date, and a screenshot of the charge.
- Send documentation to the appropriate channel: Apple Report a Problem, Google Play support, or Photogrid support emails.
Common mistakes
Assuming app deletion cancels subscription
Many users delete the Photogrid app believing the subscription is cancelled, but store subscriptions continue until explicitly cancelled in the App Store or Play Store.
Always check subscription status in the store and retain confirmation of cancellation.
Relying on in-app cancellation buttons
Photogrid may display cancellation or management links inside the app that do not stop store-managed renewals; use the store’s subscription settings or contact support for web purchases.
Failure to cancel via the correct channel often leads to unexpected renewals and disputed charges.
Comparative recap
Quick platform comparison
The table below summarises how to cancel and refund expectations across platforms for quick reference.
How to use this table
Use the table to decide which process applies to your purchase, then follow the steps and gather documentation before contacting support or filing a dispute.
| Platform | Cancellation | Refund policy |
|---|---|---|
| App Store (iOS) | Cancel via Apple Settings → Subscriptions; cancel ≥24 hours before renewal. | Refunds handled by Apple via Report a Problem; Photogrid does not guarantee refunds. |
| Google Play (Android) | Cancel via Google Play Store → Profile → Payments & Subscriptions → Subscriptions → Photogrid. | Refunds depend entirely on Google Play’s policies; no app-specific guarantee. |
| Web | Likely via account settings on photogrid.app or by emailing support; official FAQ lacks clear steps. | No explicit public refund policy; contact support with proof to request a refund. |
After cancelling
Useful links
For step-by-step cancellation guidance you can consult a third-party guide:
Postclic - How to cancel PhotoGrid
For the App Store listing (iOS purchases and links to Apple's processes):
PhotoGrid on the Singapore App Store
Next steps after cancellation
- Keep confirmation of cancellation and monitor your bank or card statements for one billing cycle.
- If charged after cancellation, file a refund request with the store and consider contacting your bank for a chargeback if unresolved.
- If you believe a consumer right has been violated, consider lodging a complaint with the Consumers Association of Singapore (CASE).
Address
Company address
Jupiter Palace Pte. Ltd., 12 TAI SENG LINK #04‑01B, Singapore 534233
Support contacts
Photogrid support emails (use these for web purchase queries or account requests): support@photogrid.app and photogridapp.feedback@gmail.com.
Keep copies of all correspondence and include purchase receipts and screenshots when contacting support or filing disputes.