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Cancel PHOTOROOM
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I hereby notify you of my decision to terminate the contract relating to the Photoroom service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Photoroom: Easy Method
What is Photoroom
Overview
PhotoRoom is a SaaS app that uses AI to remove backgrounds and enhance product photos for e-commerce and social media.
The service is available as mobile apps (iOS/Android) and a web app with subscription plans and in‑app purchases.
Main uses
Users commonly use PhotoRoom to create clean product images, marketing visuals, and listings-ready photos quickly.
The platform offers tiered plans with different features and limits according to subscription level.
How to cancel Photoroom
Important general rule
You must cancel on the same platform where you subscribed: Apple App Store, Google Play Store, or PhotoRoom’s web app.
Canceling on a different platform will not stop billing; PhotoRoom cannot cancel store subscriptions for you.
Cancel via Apple App Store (iPhone/iPad)
- Open Settings on your iPhone or iPad.
- Tap your name, then tap Subscriptions.
- Find PhotoRoom and choose Cancel Subscription.
- See PhotoRoom help: Cancel your subscription (Apple).
Cancel via Google Play Store
- Open the Google Play app on your Android device.
- Tap your profile icon → Payments & subscriptions → Subscriptions.
- Select PhotoRoom and choose Cancel subscription.
- PhotoRoom cannot cancel Google Play subscriptions for you.
Cancel a web (Stripe) subscription
- Log in at app.photoroom.com.
- Open the Space menu → Your profile → Your billing → Manage your subscription → Cancel subscription.
- Use PhotoRoom’s web help for step details: Cancel your subscription (Web).
What happens when you cancel
Access after cancelling
Cancellation takes effect at the end of your current billing period; you retain access until that date.
Features remain available for the remainder of the paid period unless otherwise stated in promotional offers.
Renewals and billing
To avoid the next charge you must cancel at least 24 hours before the next billing cycle as required by PhotoRoom’s Terms & Conditions.
Failure to cancel in time will result in another billing cycle and continued access until that new period ends.
Data and account
Canceling a subscription does not necessarily delete your PhotoRoom account or stored projects; check account settings for data options.
If you need data removal, follow PhotoRoom’s account or privacy controls and their legal notices.
Will I get a refund?
Apple App Store refunds
Refunds for App Store purchases must be requested through Apple; PhotoRoom cannot process or track these refunds.
Apple refunds typically complete within about 30 days. For details, use Apple’s refund process and PhotoRoom’s guidance: Request a refund (Apple).
Google Play refunds
Google Play refunds must be requested from Google; PhotoRoom cannot issue these refunds.
Play Store refunds usually complete within about 14 days. See PhotoRoom’s refund article for guidance: Request a refund (Google).
Web (Stripe) refunds and rules
PhotoRoom processes web (Stripe) refunds through its billing interface and typically completes them within about 10 days.
Refund requests must fall within PhotoRoom’s windows: 14 days for monthly/yearly plans, or 4 days for weekly plans; requests outside those windows may be denied.
Terms and exceptions
PhotoRoom’s Terms state, except as expressly provided, no credits, prorated billing, or refunds for canceled subscriptions.
Statutory consumer rights may still apply (see the Singapore section below); PhotoRoom’s policy does not necessarily override law.
Photoroom plans and pricing
Pricing table overview
The table below lists the in‑app prices for PhotoRoom in the Singapore App Store (iOS) from the verified data.
For definitive feature breakdowns, refer to PhotoRoom’s official pricing pages.
| Plan | Price | Period | Features |
|---|---|---|---|
| Photoroom PRO (weekly) | S$4.98 | Weekly | Photoroom PRO plan (iOS in-app purchase) |
| Photoroom PRO (monthly) | S$12.98 | Monthly | Photoroom PRO plan (iOS in-app purchase) |
| Photoroom PRO (annual) | S$89.98 | Annual | Photoroom PRO plan (iOS in-app purchase) |
| Photoroom Max (weekly) | S$13.48 | Weekly | Photoroom Max plan (iOS in-app purchase) |
| Photoroom Max (monthly) | S$34.98 | Monthly | Photoroom Max plan (iOS in-app purchase) |
| Photoroom Max (annual) | S$249.98 | Annual | Photoroom Max plan (iOS in-app purchase) |
| Yearly Basic Plan (Exp) | S$89.98 | Annual | Basic Plan (special) |
| Monthly Basic Plan (Exp) | S$14.98 | Monthly | Basic Plan (special) |
| Remove Background Pro (Exp) | S$4.98 | Unspecified | Remove Background Pro (special) |
| Remove Background Pro (Exp) higher tier | S$14.98 | Unspecified | Remove Background Pro (special) |
Your consumer rights in Singapore
Statutory protections
Consumers in Singapore may have statutory cancellation and refund rights under laws such as the Consumer Protection (Fair Trading) Act (CPFTA).
These rights can include a cooling‑off or remedy when digital services are not as described or are defective.
How PhotoRoom policy interacts with law
PhotoRoom’s published refund windows (e.g., 14 days for monthly/yearly) align with its policy but do not override Singapore statutory rights.
If the service is materially different or faulty, statutory remedies may apply even if PhotoRoom’s Terms claim no refunds.
Recommended actions for Singapore users
- Document the problem with screenshots and dates.
- Request a refund via the platform used to pay, and reference local consumer law if needed.
- Contact PhotoRoom support and keep records of all correspondence.
Customer experiences
Positive feedback
Many users praise PhotoRoom for producing professional, clean product photos that help online listings and sales.
Positive reviews highlight quick background removal and usable results for e-commerce images.
Negative feedback
Common complaints include unresponsive or bot-driven support and difficulty obtaining help for billing or technical issues.
Users also report mid-subscription plan limit changes, removed features, app instability, and trouble cancelling in some cases.
Takeaway
Results and satisfaction vary by user needs; consider trialing features and confirming cancellation steps on your purchase platform.
Keep careful records of purchases and communications to support any refund or dispute requests.
Documentation checklist
Before cancelling
- Confirm which platform you used to subscribe (Apple, Google, or Web).
- Locate the purchase receipt or App Store/Google Play order email.
- Note the next billing date so you can cancel at least 24 hours beforehand.
For refund requests or disputes
- Save screenshots showing the problem or service deficiency.
- Keep copies of cancellation confirmations and correspondence with support.
- Record payment transaction IDs if available (App Store/Play receipts or Stripe emails).
Common mistakes
Cancelling on the wrong platform
Many users attempt to cancel with PhotoRoom support or on a different platform; this does not stop billing.
Always cancel via the same store where you subscribed to avoid unexpected renewals.
Missing the cancellation window
Failing to cancel at least 24 hours before the next cycle often results in another charge that is your responsibility.
Set calendar reminders tied to your billing date to avoid late cancellations.
Assuming refunds are guaranteed
Assuming you will automatically receive a refund after cancelling can lead to disappointment; platform rules and time windows apply.
Follow the correct refund request process for your platform and provide clear documentation to improve your chances.
Comparative recap
At-a-glance comparison
The table below summarizes cancellation method, refund request path, typical refund timing, and whether PhotoRoom can cancel for you.
Use this to quickly choose the right cancellation and refund route for your subscription.
| Feature | Apple App Store | Google Play Store | Web (Stripe) |
|---|---|---|---|
| How to cancel | Settings → your name → Subscriptions (iPhone/iPad) | Google Play app → Profile → Payments & subscriptions → Subscriptions | Log in at app.photoroom.com → Space menu → Your profile → Your billing → Manage your subscription |
| Who handles refunds | Apple processes refunds; request via Apple | Google processes refunds; request via Google | PhotoRoom processes refunds via its billing interface |
| Typical refund timeframe | About 30 days | About 14 days | About 10 days |
| Can PhotoRoom cancel for you? | No - must cancel in Apple settings | No - must cancel in Google Play | Yes - via PhotoRoom web billing controls |
After cancelling
Confirm and keep records
After you cancel, save the confirmation screen or email and note the date when access ends.
If you are charged after cancellation, gather receipts and contact the platform or PhotoRoom support with evidence.
Useful official links
Next steps if problems remain
If you cannot resolve a billing dispute through the platform or PhotoRoom, consider contacting local consumer protection authorities in Singapore for guidance.
Keep all documentation and timestamps to support any formal complaint or dispute.
Address
PhotoRoom legal address
PhotoRoom’s legal and corporate address is registered in France. Use this for formal legal notices if required.
229 Rue Saint Honoré, 75001 Paris, France
Contact notes
For routine cancellations and refunds, use the platform‑specific flows described above rather than sending postal mail.
Refer to PhotoRoom’s Terms & Conditions for full legal and contact details: Terms & Conditions.