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I hereby notify you of my decision to terminate the contract relating to the Pixelcut service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pixelcut: Easy Method
What is Pixelcut
Overview
Pixelcut is a subscription-based photo-editing service focused on background removal and AI-powered edits for e-commerce and social media images.
It offers free and paid plans with features like background removal, upscaling, and credits for AI edits.
Where it runs
Pixelcut is available on iOS (App Store), Android (Google Play) and the web (pixelcut.ai).
Subscription billing is handled by Apple, Google, or Stripe depending on how you signed up.
How to cancel Pixelcut
iOS (App Store) - cancel on iPhone
- Open iPhone Settings → tap your name → Subscriptions → Pixelcut → Cancel Subscription.
- Apple manages the subscription and access remains until the end of the current billing period.
- See Pixelcut's guidance: Pixelcut cancel subscription (iOS).
Android (Google Play) - cancel in Play Store
- Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → Pixelcut → Cancel Subscription.
- Google manages billing and access continues until your billed period ends.
- See Pixelcut's guidance: Pixelcut cancel subscription (Android).
Web (pixelcut.ai) - cancel via website
- Log in at pixelcut.ai → Settings → Billing → Manage Subscription (Stripe) → Cancel Subscription.
- Web cancellations are processed by Pixelcut via Stripe; subscription remains active until the billing period ends.
- See Pixelcut's guidance: Pixelcut cancel subscription (Web).
Account deletion and subscriptions
- Deleting your Pixelcut account: Android and Web deletions cancel subscriptions automatically; on iOS you must cancel separately via App Store.
- See Pixelcut's note on account deletion: Pixelcut delete account.
What happens when you cancel
Access after cancellation
After canceling, you retain access to paid features until the current billing period ends.
There is no immediate termination of features unless specified by the platform.
Renewals and billing
Automatic renewal stops at the end of the paid period you canceled; no further charges should occur from that subscription.
If you signed up via Apple or Google, future billing is managed by those platforms.
Account and data
Cancelling a subscription does not automatically delete your Pixelcut account or content stored in it.
To remove your account and associated data, follow the account deletion process on the appropriate platform.
Will I get a refund?
Platform-specific refund rules
iOS (App Store): Apple handles all refund requests; you must request at reportaproblem.apple.com. Pixelcut cannot override Apple’s decision.
Android (Google Play): Google manages refunds and you should request one via the Play Store interface.
Web (pixelcut.ai) refunds and Pixelcut discretion
Web users can request refunds via Billing → Manage Subscription; refunds on the web are processed at Pixelcut's discretion.
See Pixelcut’s refund policy: Pixelcut refund policy.
Exceptions and common conditions
- There is no explicit published 14‑day automatic refund right for Pixelcut; refunds depend on platform rules or Pixelcut’s approval.
- Document timing, screenshots and receipts to support any refund claim.
Pixelcut plans and pricing
Pricing summary
Pixelcut lists plans and prices in US dollars on its pricing page; local currency conversion is handled at checkout by your bank or platform.
Refer to the checkout on your device for exact SGD amounts after conversion.
Plan details
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Free | US$0.00 | monthly | Background removal, upscale, export without watermark |
| Pro | US$10.00 | monthly | Unlimited AI edits, 600 credits per month, commercial license |
| Higher tier (e.g., Pro+) / 3,600 credits | US$30.00 | monthly | Unlimited AI edits, 3,600 credits per month, commercial license |
Your consumer rights in Singapore
Relevant law
Consumers in Singapore may rely on the Consumer Protection (Fair Trading) Act (CPFTA) for claims about unfair or misleading representations.
Enforcement and remedies depend on individual case facts and available evidence.
Practical steps under Singapore rules
- Keep receipts, screenshots, subscription IDs, and timestamps of charges.
- Contact the app platform (Apple/Google) or Pixelcut web support, then escalate to your bank if charges continue.
Customer experiences
Positive feedback
Some users praise Pixelcut’s generous free quotas and effective AI brush tools.
Example testimonials include 5‑star reviews noting strong editing performance.
Reported problems
Other users report accidental charges, denied refund requests, unexpected post‑trial charges, and slow or unhelpful support.
These reports come from public review pages and community discussions; outcomes vary by case.
Documentation checklist
What to collect
- Order receipts, invoice numbers, and billing timestamps.
- Screenshots of subscription screens, cancellation confirmation, and bank/card statements showing charges.
- Correspondence with Pixelcut, Apple, or Google support (emails or chat logs).
How to store and present evidence
- Keep files in chronological order and label them clearly (date, platform, action).
- Export PDF copies of receipts and use screenshots that show full screens, not cropped bits.
Common mistakes
Cancelling in the wrong place
Many users try to cancel inside the app but the subscription is billed by Apple/Google; cancelling in the app does not stop platform billing.
Always cancel via the platform (App Store, Play Store) or via the web Billing page depending on how you subscribed.
Missing proof of cancellation or timing
Failing to save cancellation confirmations can make refund or dispute claims harder to win with platforms or banks.
Take screenshots of the cancellation screen and any confirmation emails immediately.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund handled by | Access after cancel |
|---|---|---|---|
| iOS (App Store) | iPhone Settings → [Your Name] → Subscriptions → Pixelcut → Cancel | Apple | Access until end of current billing period |
| Android (Google Play) | Play Store → Profile → Payments & subscriptions → Subscriptions → Pixelcut → Cancel | Access until end of current billing period | |
| Web (pixelcut.ai) | Log in → Settings → Billing → Manage Subscription → Cancel | Pixelcut (Stripe) | Access until end of current billing period |
When to use each route
If you subscribed on a phone, cancel via that device’s store to ensure the platform stops billing.
If you subscribed on the web, use the web Billing → Manage Subscription flow to cancel and request refunds from Pixelcut.
After cancelling
What to check
- Verify you have a cancellation confirmation and a stop date for future billing.
- Monitor your card or bank statements for any unexpected subsequent charges.
Useful links
- How to cancel (Pixelcut): https://help.pixelcut.ai/article/27-cancel-subscription
- Refund policy (Pixelcut): https://help.pixelcut.ai/article/24-refund-policy
- Delete account (Pixelcut): https://help.pixelcut.ai/article/23-delete-account
- Pixelcut pricing: https://www.pixelcut.ai/pricing
Address
Physical address
1919 1st Street
Contact notes
This address is provided for reference in the guide; for support use the official Pixelcut help pages listed above.