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Cancel PIXLR
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I hereby notify you of my decision to terminate the contract relating to the Pixlr service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pixlr: Easy Method
What is Pixlr
Overview
Pixlr is a cloud-based photo and image editor that offers both free tools and paid premium plans with AI features, templates, and advanced editing controls.
The product is offered via web (pixlr.com) and mobile apps on app stores, with subscriptions managed either on the web or through the store where you purchased.
Main uses
Pixlr is commonly used for quick image edits, filters, overlays, and AI-assisted adjustments suitable for beginners and more experienced users.
Paid plans unlock ad-free use, additional saves, AI credits and premium templates depending on the plan and purchase channel.
How to cancel Pixlr
Cancel web subscription (pixlr.com)
- Sign in at your Pixlr account on pixlr.com.
- Go to "My Account" and find Subscriptions or Billing.
- Choose the active subscription and select Cancel; your access continues until the billing period ends.
- Reference: Pixlr Terms of Use and pricing pages: Pixlr Terms.
Cancel subscriptions bought via app stores
- iOS (App Store): Open the App Store → your profile → Subscriptions, then select Pixlr and Cancel. Pixlr cannot cancel App Store subscriptions for you. See guidance: Postclic guide.
- Google Play: Open Google Play Store → your profile → Payments & subscriptions → Subscriptions, then select Pixlr and Cancel. Pixlr cannot cancel Google Play subscriptions for you.
- After cancelling in an app store, you retain premium access until the end of the current billing period.
What happens when you cancel
Access after cancellation
When you cancel on the web or in an app store, you keep premium access until the end of the paid billing period.
No immediate loss of features occurs mid-period; features revert once the paid period expires.
Renewal and management
Auto-renewal stops after cancellation for that subscription; you must cancel separately in each store or on the web if you have multiple subscriptions.
Pixlr cannot cancel subscriptions managed by the App Store or Google Play - those must be handled in the respective store accounts.
Will I get a refund?
Pixlr web refund policy
- Payments for web subscriptions are generally non-refundable once processed, to the extent permitted by applicable law.
- Pixlr offers a 7-day free trial for paid plans so users can evaluate before paying; once payment is processed refunds are not available per Pixlr policy.
- Official pricing and refund stance: Pixlr Pricing.
App Store and Google Play refunds
- Refunds for purchases made through the App Store or Google Play must be requested through Apple or Google’s refund mechanisms.
- Pixlr does not control app store refunds and cannot directly issue refunds for store-managed purchases.
- For steps on cancelling store subscriptions, see the Postclic summary: Postclic guide.
Pixlr plans and pricing
Pricing table
| Plan | Price (SGD) | Period | Notes |
|---|---|---|---|
| Pixlr Premium Weekly | S$8.98 | Weekly | iOS App Store weekly subscription |
| Premium Subscription Monthly (App Store) | S$3.98 | Monthly | In-app subscription via iOS; ads removal and premium features |
| Premium Monthly (listed duplicate) | S$14.98 | Monthly | App Store listing - may represent another in-app tier |
| Pixlr Plus Monthly / Premium Subscription Monthly | S$3.98 | Monthly | Alternative naming in app listings |
| Premium Subscription Yearly | S$24.98 | Yearly | Yearly in-app subscription via App Store |
| Pixlr Premium Yearly Promotion | S$99.98 | Yearly | Promotional yearly offer via App Store |
| UOB BizSmart Exclusive - Pixlr Premium | S$5.96 | Monthly | Bank promotion price (before GST); ad-free, unlimited saves, 1000 AI credits/month |
Pricing notes
Prices vary by purchase channel (web vs app store) and listed app-store tiers may show multiple monthly/weekly/yearly options.
Promotions and partner offers (e.g., UOB BizSmart) may list different prices and conditions; taxes may be excluded in some listings.
Your consumer rights in Singapore
Cooling-off and statutory rights
Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) does not generally provide a 14-day cooling-off right for standard online digital subscription services.
Cooling-off rights under CPFTA mainly apply to unsolicited direct sales and certain contracts sold outside usual channels, not routine web subscriptions.
Practical implications
- If you purchased directly on the Pixlr website, refunds are subject to Pixlr’s non-refundable policy and applicable law.
- If you bought through an app store, pursue refunds with Apple or Google as they manage billing and refund processes.
- For a local summary of CPFTA implications, see public resources summarising consumer rights (local legal guidance recommended).
Customer experiences
Positive feedback
Many users praise Pixlr’s intuitive interface and useful free editing tools, noting it is easy to start with and mirrors familiar layouts.
Free access to robust editing features is a recurring positive in user comments and reviews.
Negative feedback
- Multiple reviews report issues with AI tools (slow, malfunctioning, or poor results).
- Complaints include limited RAW support, refund refusals for small amounts, and unexpected auto-renewal charges.
- See user reviews for examples: Trustpilot Pixlr reviews.
Documentation checklist
Before you cancel
- Account email and login credentials.
- Proof of purchase (receipt, App Store/Google Play invoice, or bank statement) if requesting a refund or disputing a charge.
After you cancel
- Take screenshots of your subscription status and cancellation confirmation.
- Keep records of communication with Pixlr or the app store in case of billing disputes.
Common mistakes
Assuming Pixlr can cancel store subscriptions
Users often expect Pixlr customer service to cancel App Store or Google Play subscriptions for them.
Pixlr cannot cancel store-managed subscriptions; you must cancel via your store account to stop future billing.
Expecting automatic refunds
Many users assume cancelled subscriptions automatically entitle them to refunds; Pixlr’s web policy is generally non-refundable once paid.
For store purchases, refunds must be requested through Apple or Google and follow their review policies.
Comparative recap
At-a-glance comparison
| Item | Web subscription | App Store / Google Play subscription |
|---|---|---|
| How to cancel | My Account on pixlr.com (user cancels) - see Pixlr Terms | Cancel in App Store or Google Play (profile → Subscriptions) - Pixlr cannot cancel for you |
| Refunds | Generally non-refundable once payment processed (per Pixlr policy) | Refund requests handled by Apple/Google via their refund processes |
| Access after cancel | Access remains until end of billing period | Access remains until end of billing period |
| Typical price examples | S$24.98 (yearly), S$99.98 (promo yearly) - see pricing | S$3.98 monthly (common app tier), S$8.98 weekly - App Store listings vary |
Key takeaway
Manage cancellations in the same place you purchased the subscription: web purchases via Pixlr account, app purchases via the app store.
Keep purchase records and use store refund channels if needed; Pixlr’s web refunds are limited.
After cancelling
What to do next
- Check your account status and confirm cancellation in "My Account" on pixlr.com.
- Retain receipts and screenshots of cancellation confirmations until the billing cycle ends.
Helpful links
- Pixlr Terms of Use: https://pixlr.com/no/terms-of-use/
- Pixlr Pricing (refund policy and trial info): https://pixlr.com/pricing/
- Guide to canceling Pixlr (app store guidance): https://www.postclic.com/en-nz/letters/software-saas/cancel-pixlr/
- Pixlr reviews (user experiences): https://www.trustpilot.com/review/www.pixlr.com
Address
Registered office
Pixlr Pte. Ltd., 36 Robinson Road, #20‑01, City House, Singapore 068877.
Notes
If you need official help with billing or account issues, log in to your Pixlr account and consult the support/contact options on pixlr.com.