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I hereby notify you of my decision to terminate the contract relating to the Pixomatic service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pixomatic: Easy Method
What is Pixomatic
Overview
Pixomatic is a photo-editing app and web service that provides tools for background removal, image effects, and high-resolution exports. It operates on a subscription model with a 7-day free trial before paid billing begins.
Key features
Features include intuitive cut-out tools, layered editing, and export options for social and commercial use. The app is available on mobile platforms and via web access for subscribers.
How to cancel Pixomatic
On iOS (App Store)
- Open the iPhone Settings app or the App Store app.
- Go to Subscriptions, find Pixomatic, then tap "Cancel Subscription" or "Cancel Free Trial".
- Cancel at least 24 hours before the renewal date to avoid the next charge. Apple handles cancellations and refunds for App Store purchases.
- App Store listing (for reference): Pixomatic on the App Store.
On Android (Google Play)
- Open the Google Play Store app and tap your profile or menu.
- Select Subscriptions, choose Pixomatic, then tap "Cancel subscription".
- Allow at least 24 hours before renewal; Google controls refunds for Play purchases.
On the Web (pixomatic.us)
- Sign in to your account at the Pixomatic website.
- Go to Manage Subscription and select Unsubscribe to cancel.
- Cancel at least 24 hours before the billing period ends. Web refunds are not automatically guaranteed.
What happens when you cancel
Access after cancellation
When you cancel, you generally retain access to paid features until the end of your current billing period or trial. Access typically stops after that period ends.
Renewal and billing
Cancellations prevent future renewals but do not usually pro‑rata previous charges. Platform providers (Apple/Google) manage billing records for purchases made through their stores.
Data and account
Your account and edited files usually remain available unless you delete the account. Check your Pixomatic account settings or contact support if you need data removed or exported.
Will I get a refund?
Refund policy summary
Pixomatic does not publicly offer a general 14-day money-back guarantee for digital subscriptions. The service offers a 7-day free trial, after which charges begin and refunds are not guaranteed.
Platform exceptions and steps
- App Store and Google Play purchases are subject to Apple’s and Google’s refund policies respectively; request refunds through those platforms.
- Web purchases have no explicit public refund policy; refunds may require contacting Pixomatic support and are handled case-by-case.
- If you believe a charge continued after a good-faith cancellation, consider disputing the charge with your payment provider.
Pixomatic plans and pricing
Available plans
Below are the pricing entries provided as approximate references in USD. Actual SGD prices on the App Store may vary with Apple’s currency conversion and local taxes.
Notes on pricing
Plans include full app access after a 7-day trial. Exact Singapore prices are not published in the verified data and will depend on platform conversions.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Pixomatic Premium (1-month) | approximately US$5.99 | Monthly | Full app access after 7-day trial |
| Pixomatic Premium (1-year) | approximately US$29.99 to US$79.99 | Annual | Full app access after 7-day trial |
Your consumer rights in Singapore
Cooling-off and refunds
Under Singapore law, digital subscription services are generally not covered by a mandatory 14-day cooling-off period. Merchants should disclose refund policies clearly.
Complaint and dispute options
- If cancellation was attempted in good faith but billing continued, consumers may lodge a complaint with CASE (Consumers Association of Singapore).
- You may also dispute the charge with your bank or card provider if a refund is not provided by the merchant or platform.
Customer experiences
Positive feedback
- Users report easy-to-use editing tools, precise background removal, and high-resolution export quality.
- Some users praise the intuitive interface and the convenience of trying features during the free trial.
Common complaints
- Many complaints concern difficulty cancelling free trials or subscriptions across platforms or the website.
- Reports include unexpected or continued charges after cancellation and slow or unresponsive customer support.
- Some users describe features being locked behind subscriptions, removed free features, or app instability.
Documentation checklist
What to collect before contacting support
- Account email and username used with Pixomatic.
- Proof of purchase: receipt from App Store, Google Play, or web payment confirmation.
- Date and method of your cancellation attempt and any confirmation messages or screenshots.
How to present your case
- Provide concise timestamps and transaction IDs to speed up resolution.
- If disputing with your bank, include the merchant name shown on your statement and any correspondence with Pixomatic or the platform.
Common mistakes
Cancelling in the wrong place
Users often try to cancel inside the Pixomatic app without realising the subscription was purchased through the App Store or Google Play. This prevents the cancellation from taking effect.
Missing timing and proof
Waiting until the renewal date or cancelling less than 24 hours before renewal can result in an unexpected charge. Not saving receipts or screenshots makes disputing charges harder.
Comparative recap
Quick summary
This table compares the practical steps and refund handling across platforms for Pixomatic subscriptions. Use it to decide where to cancel and whom to contact for refunds.
Table details
| Platform | How to cancel | Refund policy | Cancel before renewal |
|---|---|---|---|
| App Store (iOS) | Settings or App Store → Subscriptions → Pixomatic → Cancel | Refunds handled by Apple | At least 24 hours |
| Google Play (Android) | Google Play → Subscriptions → Pixomatic → Cancel | Refunds handled by Google | At least 24 hours |
| Web (pixomatic.us) | Log in → Manage Subscription → Unsubscribe | No automatic refund guarantee; contact support | At least 24 hours |
After cancelling
Next steps
- Keep confirmation screens or emails showing the cancellation date and remaining access period.
- Monitor your bank or card statement for any unexpected charges after cancellation and save records of those charges.
Helpful links
- Pixomatic App Store listing: https://apps.apple.com/my/app/pixomatic-ai-photo-editor/id1332651082
Address
Company address
Via Nino Bonnet 10, 20154 Milano, Italy.
Support note
No Singapore-based operational address is publicly available in the verified information. For billing issues, contact the platform (Apple/Google) used to purchase or follow the web account support flow if you purchased on the Pixomatic site.