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Cancel PLACEIT
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Placeit service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Placeit: Simple Process
What is Placeit
Service overview
Placeit is a web-based SaaS platform for creating mockups, logos, videos and design templates quickly without advanced design skills.
It is subscription-based but also offers one-time purchases for individual assets such as single mockups or logos.
Main uses
Common use cases include print-on-demand mockups, client presentations, social media content and quick logo creation.
Users can download unlimited assets on subscription plans or buy single items per need.
How to cancel Placeit
Cancel on the web (Placeit account)
- Log into your Placeit account and open My Account.
- Scroll to Account Information and click Cancel my subscription.
- Select a cancellation reason and confirm.
- Your access typically continues until the end of the paid billing cycle.
Cancel via app stores
- If you subscribed through the Apple App Store or Google Play, you must cancel through that store’s subscription management.
- Cancelling on Placeit’s website will not stop charges if the subscription was purchased via an app store.
Terms and timing
- Subscriptions auto-renew each billing period (minimum one month).
- Cancel at least 1 business day before the next billing cycle to avoid the next charge, per Placeit terms.
- See Placeit terms for the formal rules: Placeit Terms of Use.
What happens when you cancel
Access after cancellation
Cancelling stops future auto-renewals but does not usually remove access immediately.
You generally retain access until the end of the current paid billing cycle.
Billing and data
No further recurring charges will be taken after cancellation (for web/Placeit subscriptions) but check your billing statement to confirm.
Your account and downloaded assets remain under the license terms; keep local copies of any important files.
App-store subscriptions
If subscribed via Apple/Google, billing and access rules are controlled by those app stores.
Cancel in the App Store / Google Play to stop renewals for those purchases.
Will I get a refund?
General refund policy
Placeit generally does not offer refunds. Refund requests are assessed case-by-case and are usually declined for change of mind or lack of usage.
Annual plan usage (downloads used) is commonly treated as ineligible for full or partial refunds; Placeit recommends choosing monthly if unsure.
Possible exceptions and timelines
- Refunds are rare and considered only in exceptional cases or where required by applicable law.
- If a refund is approved, it is issued to the same payment method. Processing timelines vary by card or PayPal.
- Terms note exceptions where terms change materially to your detriment or as required by law.
Practical advice
Consider cancelling before the renewal date to avoid an unwanted charge rather than relying on a refund after renewal.
Keep receipts and screenshots - these help if you need to request a refund or dispute a charge with your bank.
Placeit plans and pricing
Overview of common plans
The prices below are the standard USD prices; Singapore customers will be billed in USD and may incur conversion fees.
Placeit does not list SGD-specific pricing; convert USD to SGD at your card or PayPal rate.
Pricing table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Unlimited Subscription (Monthly) | US$14.95 | monthly | Unlimited downloads of templates, mockups, videos, logos |
| Unlimited Subscription (Annual) | US$99.95/year | annual | Unlimited access at discounted rate |
| Single Mockup | US$7.95 | One-time | Per mockup download |
| Single Design Template | US$2.95 | One-time | Per design template download |
| Single Logo | US$39.95 | One-time | Single logo purchase |
| Single Video/Mockup | US$9.95 | One-time | Per video or video mockup download |
Your consumer rights in Singapore
Cooling-off and refund rights
Singapore does not provide an automatic 14-day cooling-off right for digital subscription services like Placeit.
Merchants may offer refunds voluntarily, but there is no mandatory refund window for standard online SaaS purchases.
When law may help
Consumer protection laws address defective goods, misrepresentation or unfair practices; digital SaaS is not automatically covered by a cooling-off rule.
If a service is materially misrepresented or defective, you may have remedies under consumer law.
Where to seek redress
- For unfair practices you can consider lodging complaints with local consumer agencies or pursuing small-claims remedies where applicable.
- Keep records of communications, receipts and screenshots to support any complaint or claim.
Customer experiences
Positive feedback
Many users praise Placeit for ease of use, quality mockups and a wide selection of templates suitable for POD and client work.
Reviewers note it makes basic graphic design accessible and useful for quick mockups.
Negative feedback
Common complaints include unexpected auto-renewals, difficulty cancelling (especially when subscribed via app stores), and limited refund outcomes.
Users report mixed experiences with customer support responsiveness on refunds or billing disputes.
Takeaway for Singapore users
- Read billing and renewal terms before subscribing.
- Prefer monthly if you want trial flexibility and to avoid long-term annual commitment.
- Document cancellation and keep proof if you later need to dispute charges.
Documentation checklist
What to keep before cancelling
- Subscription confirmation email and order/transaction ID.
- Screenshots of your active subscription page and renewal date.
- Payment method statement showing the charge (for disputes).
What to keep after cancelling
- Cancellation confirmation screenshot or email.
- Any correspondence with Placeit support or app store support.
- Local copies of downloaded assets and license details.
Common mistakes
Assuming cancellation on the website affects app-store subscriptions
Many users cancel on Placeit.net but remain charged because they originally subscribed via Apple or Google Play.
Always check the original purchase channel and cancel in that channel if needed.
Waiting for a refund instead of cancelling before renewal
Waiting for a refund after renewal is risky - Placeit rarely issues refunds for change of mind or unused time.
Cancel before the renewal date to avoid an unwanted charge rather than relying on a refund later.
Not keeping proof
Failing to save transaction IDs, confirmation emails or screenshots makes disputes harder to resolve.
Always save records immediately after purchase and after cancellation.
Comparative recap
Quick comparison
This table summarises cost, suitability and likely refund outcomes for common options.
Use it to decide whether to choose monthly, annual or single purchases based on usage and refund tolerance.
| Plan | Typical price (USD) | Period | Best for | Refund likelihood |
|---|---|---|---|---|
| Unlimited Subscription (Monthly) | US$14.95 | monthly | Short-term projects, testing the service | Low - cancellations stop future billing; refunds uncommon |
| Unlimited Subscription (Annual) | US$99.95/year | annual | Frequent users wanting a lower monthly equivalent | Very low if downloads used; refunds rarely granted |
| Single purchases (mockup, logo, template) | US$2.95 - 39.95 | One-time | Occasional users who need individual assets | Low - one-time purchases are typically non-refundable |
After cancelling
Confirm cancellation
Save cancellation confirmation and note the date your access will end.
Check your card or PayPal statement in the days after cancellation for any unexpected charges.
Follow-up resources
- Placeit Terms of Use (billing and cancellation rules): https://placeit.aws.placeit.net/terms-of-use
- Third-party guide for cancelling Placeit subscriptions: Postclic - How to cancel Placeit
- Service overview and reviews for context: Sales‑Hacking - Placeit
Address
Formal mailing address
Envato Placeit Pty Ltd, PO Box 16122, Collins Street West, Melbourne, Victoria 8007, Australia.
Further contact
See the Placeit Terms of Use for company contact details and any updated addresses: Placeit Terms of Use.