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Cancel PLANOLY
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Planoly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Planoly: Easy Method
What is Planoly
Overview
Planoly is a visual planning and scheduling tool for social media, primarily used for Instagram and Pinterest. It helps users arrange posts, plan layouts, and manage publishing from a single dashboard.
Core features
Core features include calendar scheduling, drag-and-drop visual planning, and basic analytics to monitor engagement. Planoly offers both web-based subscriptions and in-app subscriptions through mobile stores.
How to cancel Planoly
Cancel via web (Planoly.com)
- Log into your Planoly account on the web.
- Open the main menu or your profile and go to Billing.
- Click "Cancel" to stop your Planoly subscription. If no cancel option appears, you may have an active Apple in-app purchase instead.
- More details: Planoly cancellation help.
Cancel via iOS (Apple App Store)
- Open iOS Settings → Apple ID → Subscriptions → Planoly.
- Select "Cancel Subscription" to stop renewals. Planoly cannot cancel in-app subscriptions on your behalf.
- If you don’t see Planoly in Subscriptions, check the web Billing page as you may have a web subscription.
Cancel via Android (Google Play)
- Open the Google Play app → Profile icon → Payments & subscriptions → Subscriptions → Select Planoly.
- Tap "Cancel subscription." The subscription typically remains active until the end of the current billing cycle.
- Planoly does not control Google Play in-app cancellations; use Google Play to manage these.
What happens when you cancel
Access to paid features
When you cancel, access to paid features usually continues until the end of the paid billing period. After that date, paid features will be removed and your account will revert to the free tier if available.
Billing and subscription status
For web subscriptions, cancellation stops future renewals. For App Store and Google Play subscriptions, cancellations are managed by the platform and stay active until the period ends.
Data and content
Your account content (drafts, published posts, images) typically remains accessible, but some paid features or limits may no longer be available after the subscription ends.
Will I get a refund?
Refunds for web purchases (Planoly.com)
Web purchases do not come with an automatic statutory 14-day refund right from Planoly. Refunds are not guaranteed and outcomes vary.
- To request a refund, contact Planoly support directly and provide order details and reason for the request.
- Planoly may review each case, but refunds are not assured.
- Third-party commentary on refund practices is available: Postclic summary.
Refunds for App Store and Google Play purchases
Refunds for in-app purchases are handled by Apple or Google under their platform policies. Planoly does not control or grant refunds for purchases billed through those stores.
- Request refunds through Apple’s or Google Play’s refund processes if your purchase was an in-app subscription.
- Planoly can advise, but refunds are subject to the platform’s decision.
Planoly plans and pricing
Summary of in-app pricing (Singapore App Store)
The table below lists in-app purchase prices visible in the Singapore App Store (early 2026). Periods are those shown in available metadata and may represent monthly or bulk bundles.
Notes on plan names
Plan names in the App Store (SOLO, Starter, DUO) may differ from Planoly’s web dashboard names. Features and limits can vary by platform and billing method.
| Plan | Price | Period | Features |
|---|---|---|---|
| SOLO (App Store In‑App Purchase) | S$15.98 | Probably Monthly (in‑app) | Unnamed feature tier - in‑app purchase labeled SOLO |
| Starter (App Store In‑App Purchase) | S$22.98 | Probably Monthly (in‑app) | Unnamed feature tier - in‑app purchase labeled Starter |
| DUO (App Store In‑App Purchase) | S$33.98 | Probably Monthly (in‑app) | Unnamed feature tier - in‑app purchase labeled DUO |
| Personal + Content Marketplace (App Store In‑App Purchase) | S$19.48 | Probably Monthly (in‑app) | Includes Content Marketplace |
| SOLO (annual bundle maybe?) | S$174.98 | Unknown (bulk in‑app purchase) | SOLO bundle - unspecified duration |
| DUO (bulk bundle?) | S$65.98 | Unknown (bulk in‑app purchase) | DUO bundle - unspecified duration |
| DUO (largest bundle?) | S$318.98 | Unknown (bulk in‑app purchase) | DUO bundle - unspecified duration |
Your consumer rights in Singapore
Overview of local rules
Singapore’s laws do not automatically provide a 14-day cooling-off right for online digital subscription services purchased voluntarily. Distance or unsolicited contracts have different rules.
Refund & defective service claims
- For in-app purchases via Apple or Google, refunds and remedies are typically governed by the platform’s policies.
- If the service is defective or misrepresented, you may have grounds to seek redress under Singapore’s Consumer Protection (Fair Trading) Act.
Escalation and documentation
If Planoly or the platform does not resolve your issue, you can escalate with your payment provider or lodge a complaint with CASE (Consumers Association of Singapore).
Keep records and follow the escalation steps: contact Planoly support → contact bank/card issuer → lodge complaint with CASE if unresolved.
Customer experiences
Positive feedback
- Users value the post-scheduling and calendar layout features and often find Planoly intuitive and time-saving.
- Some verified reviewers report responsive support and long-term satisfaction with the service.
Negative feedback
- Common complaints include unexpected or continued charges after cancelling and difficulty obtaining refunds or receipts.
- Technical issues reported include posting glitches (video stories not posting, autoscheduling failing) and occasional delays in support response.
Documentation checklist
What to keep
- Payment receipts, order IDs, and subscription confirmation emails.
- Cancellation confirmation screens or messages and timestamps of when you cancelled.
- Screenshots of billing entries showing unwanted charges and any correspondence with Planoly or platform support.
How to present evidence
- Organise items by date and label each file with transaction ID and the platform (web, App Store, Google Play).
- If escalating to your bank or CASE, attach a clear timeline and copies of all communications and denial responses.
Common mistakes
Cancelling in the wrong place
Users sometimes cancel on the web but were actually billed through Apple or Google Play. This leaves the in-app subscription active, resulting in continued charges.
Always check which platform handled the original charge before cancelling.
Missing or insufficient records
Not saving receipts, cancellation confirmations, or transaction IDs makes disputes harder to resolve. Screenshots and exported billing statements reduce friction.
Also avoid relying solely on verbal or chat confirmations without a visible confirmation record.
Comparative recap
Quick comparison
The table below summarises how to cancel, who handles refunds, and what happens after cancellation for each platform.
Notes on interpretation
Use this as a quick reference. For full instructions or to request support, consult the Planoly help page linked below.
| Platform | Where to cancel | Who handles refunds | Access after cancel |
|---|---|---|---|
| Web (Planoly.com) | Planoly Billing page (account menu) | Planoly support (refunds not guaranteed) | Access typically continues until the end of current billing period |
| iOS (Apple App Store) | iOS Settings → Apple ID → Subscriptions | Apple manages refunds and decisions | Subscription remains active until the end of the App Store billing cycle |
| Android (Google Play) | Google Play app → Profile → Payments & subscriptions → Subscriptions | Google Play manages refunds and decisions | Subscription remains active until the end of the Play billing cycle |
After cancelling
Follow-up actions
- Save your cancellation confirmation and check your next billing statement for unexpected charges.
- If charged after cancellation, contact Planoly support and your payment provider with documented evidence.
Help and support links
- Planoly cancellation help: https://help.planoly.com/knowledge/cancel-planoly-subscription
- Planoly on the Singapore App Store (app listing): Planoly on Apple App Store
- General summary on cancellation/refund practices: Postclic: Cancel Planoly
Address
Headquarters
Planoly corporate address (public listing): 3636 Executive Center Drive, Suite 150, Austin, Texas 78731, United States.
Notes
This address is for corporate reference. For subscription, billing or support matters use the Planoly help pages and in-app support channels linked above.