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Cancel PLAYBOOK TECHNOLOGIES
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I hereby notify you of my decision to terminate the contract relating to the Playbook Technologies service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Playbook Technologies: Easy Method
What is Playbook Technologies
Overview
Playbook Technologies provides a SaaS platform to streamline workflow management and team collaboration, with offerings that include a consumer fitness app and enterprise team "playbook" functionality.
Primary use
For individuals, Playbook offers a fitness app with workouts and programs. For organisations it provides a collaborative platform for process documentation and task coordination.
How to cancel Playbook Technologies
In-app and web cancellation
- Through Playbook app:
- Open Profile → Manage Subscription → Cancel Subscription.
- Wait for confirmation message in the app.
- Via Playbook web portal:
- Log in to Playbook User Portal with the same email or Facebook used to purchase.
- Go to Subscription → Manage → Cancel Subscription, then complete cancellation and wait for confirmation.
Mobile store cancellations
- On iOS (App Store):
- Open App Store → Tap your avatar → Subscriptions → Playbook → Cancel.
- On Android (Google Play):
- Open Google Play → Subscriptions → Playbook → Cancel.
What happens when you cancel
Access and renewal
After cancellation you generally retain access until the end of your paid billing period; the subscription will not renew after that date.
Data and account status
Your account and stored data typically remain accessible for the period you had paid. Persistent account or workspace retention depends on Playbook's data policies; inquire if you need export or deletion.
Will I get a refund?
Playbook (web) refund policy
- Memberships purchased at get-playbook.com are non‑refundable; payments are final and there are no refunds or credits for partially used periods.
- This is Playbook’s published terms for web-based purchases (latest terms).
Mobile store purchases and exceptions
- App Store and Google Play purchases are governed by Apple’s or Google’s refund rules; Playbook does not control those refunds.
- Local consumer protection laws (for example remedies under Singapore law) may apply in limited circumstances such as misrepresentation or defective service.
Playbook Technologies plans and pricing
Consumer plans (fitness app)
Below are the consumer pricing items published in Playbook's verified data.
Enterprise plans
Enterprise license tiers and USD rates are published but SGD localisation is not publicly listed; contact Playbook for local pricing.
| Plan | Price | Period | Features |
|---|---|---|---|
| Playbook Premium (Fitness App) - Monthly | S$20.98 | monthly | Access to workouts, programs, offline downloads, live classes (premium features) |
| Playbook Premium (Fitness App) - Annual | S$138.98 | annual | Full premium access for one year |
| Playbook Enterprise (example tiers) | US$34 / US$92 (examples) | monthly | Light and Standard license tiers; contact vendor for SGD pricing |
Your consumer rights in Singapore
Relevant law
Playbook’s published terms state there is no automatic 14‑day cooling‑off or refund right for memberships purchased directly from Playbook.
Practical effect
- Under the Consumer Protection (Fair Trading) Act, you may have remedies for defective or misrepresented services.
- Those statutory remedies are separate from Playbook’s no‑refund policy and may apply only in specific circumstances.
Customer experiences
Positive feedback
- Capterra Singapore: Playbook AI scored 4.6/5 (22 verified users), praised for ease of use, intuitive UI and strong support responsiveness.
- GetApp Singapore: some users report productivity improvements and useful CRM integrations for playbook-style workflows.
Negative feedback
- Some reviewers reported occasional platform lag or slow loading when using new features.
- GetApp reviewers noted functional bugs such as Chrome extension glitches, inconsistent behaviour, and occasional support delays.
Documentation checklist
What to collect
- Account email and username used to purchase the subscription.
- Payment receipt or invoice showing the purchase date and plan.
- Screenshot of subscription settings or confirmation of cancellation if available.
How to prepare
- Confirm whether purchase was via web, Apple App Store, or Google Play before contacting support.
- Gather dates and any correspondence with Playbook support to speed up enquiries.
Common mistakes
Cancelling in the wrong place
Many users try to cancel in the Playbook app when the purchase was made through Apple or Google Play; that can leave the subscription active because the store still controls renewal.
Expecting an automatic refund
Assuming a refund will be issued after cancelling is a common error. Playbook’s web purchases are listed as non‑refundable and refunds for mobile purchases must follow Apple/Google policies.
Comparative recap
At a glance
This table summarises cancellation and refund differences between purchase channels and plan types for quick reference.
Quick decisions
Use the table to decide where to cancel (app vs store) and which refund rules apply before contacting support.
| Channel / Plan | Cancellation method | Refund policy | Period |
|---|---|---|---|
| Web (get-playbook.com) | Playbook User Portal → Subscription → Manage → Cancel | Non‑refundable (payments final) | annual / monthly |
| iOS (App Store) | App Store → Avatar → Subscriptions → Playbook → Cancel | Refunds via Apple policy | monthly / annual |
| Android (Google Play) | Google Play → Subscriptions → Playbook → Cancel | Refunds via Google policy | monthly / annual |
After cancelling
Confirming cancellation
Keep the app or portal confirmation message and any email confirmations as proof of cancellation.
Helpful links
Address
Registered address
60 PAYA LEBAR ROAD, #07-54, PAYA LEBAR SQUARE, Singapore 409051.
Notes
If you need official company details or billing contacts, request them via your Playbook account or support channels. For enterprise pricing localisation, contact Playbook directly.