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Cancel POSTMAN
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I hereby notify you of my decision to terminate the contract relating to the Postman service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Postman: Easy Method
What is Postman
Overview
Postman is a collaborative API development platform used to design, build, test, and document APIs. It includes tools for automated testing, mock servers, and team collaboration.
Who uses it
Teams of developers, QA, and API product owners use Postman to streamline the API lifecycle and share test collections and environments across projects.
How to cancel Postman
Web - Self‑serve via Billing Dashboard
- Sign in to Postman with an account that has Billing or Super Admin role.
- Go to Billing → Plan and Payments → Overview.
- Scroll to the bottom and select "Cancel plan".
- Note: plan features remain available until the end of the current billing period.
Web - Sales‑assisted annual plans
- Email sales@postman.com with the subject "Complete Account Cancellation Request".
- Submit the request at least 30 days before the end of the current term for annual plans handled by sales.
iOS (App Store) cancellations
- On your iOS device open Settings → Apple ID → Subscriptions → select Postman → Cancel.
- Cancel at least 24 hours before the period end; Apple manages billing and refunds.
Android (Google Play) cancellations
- Open Google Play → Account → Subscriptions → Postman → Manage → Cancel subscription.
- You must cancel via Google Play; uninstalling the app does not cancel billing. Google handles refunds.
What happens when you cancel
Access and features
If you cancel a paid plan through the web dashboard, paid features generally remain until your current billing period ends.
After the billing period expires, your workspace will revert to the limits of the remaining plan or the free tier.
Data and account continuity
Your collections, environments, and workspace data typically remain in your account after cancellation unless you or Postman delete them.
Export important collections and backups before the period ends if you need local copies or extra caution.
Will I get a refund?
Web subscriptions (self‑serve & sales‑assisted)
- Fees that have already been paid are generally non‑refundable under Postman’s published terms.
- Pro‑rata refunds are not normally provided; an exception may apply only if Postman terminates due to a material breach.
App Store and Google Play purchases
- iOS App Store refunds are handled solely by Apple under Apple’s policies; Postman cannot control the outcome.
- Google Play refunds are handled by Google Play per its procedures; cancellation alone does not guarantee a refund.
Cooling‑off and statutory rights
Postman’s published terms emphasize a "no refunds" approach and do not reference a statutory 14‑day cooling‑off right.
If you believe a local consumer law applies, you may wish to seek local advice; platform purchases (Apple/Google) may have their own regional policies.
Postman plans and pricing
Plan overview
Postman publishes plan pricing in USD. No official Singapore Dollar (SGD) pricing was located on the public pricing page.
Use current exchange rates to estimate SGD equivalents if needed.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Basic | USD 14.00 per user/month | Monthly (billed annually) | Small teams collaboration features per Postman pricing page |
| Professional | USD 29.00 per user/month | Monthly (billed annually) | Governance and scale features |
| Enterprise | USD 49.00 per user/month | Monthly (billed annually) | Enterprise‑grade security, compliance, and scale |
Your consumer rights in Singapore
Postman’s stated terms
Postman’s published subscription terms emphasise limited refunds and do not reference a statutory cooling‑off period. This indicates refunds are restricted under their contract terms.
Platform purchases and local law
For purchases via Apple or Google, refunds and consumer rights are governed by Apple’s and Google’s regional policies rather than Postman’s web terms.
If you think Singapore consumer law applies, consider contacting a local consumer advisory service or legal adviser for advice tailored to your situation.
Customer experiences
Positive feedback
- Users on review platforms praise Postman’s ease of use, collaborative features, and API testing capabilities.
- High scores for usability and value appear in business app directories used by Singapore teams.
Negative feedback
- Some users report issues after updates (e.g., lost collections or variables) and frustrations with support responsiveness.
- Complaints also include no refunds for automatic renewals and perceived rigidity in cancellation procedures.
Documentation checklist
Before you cancel
- Confirm you have Billing or Super Admin role to access the billing dashboard.
- Locate invoices, payment receipts, and current billing period end date.
- Export collections, environments, mock servers, and documentation you need to keep.
- Note workspace member list, integrations, and any SSO or SAML settings to reconfigure later.
Information to include in requests
- Account email, organization name, and last four digits of payment method where available.
- For sales‑assisted annual cancellations, include "Complete Account Cancellation Request" in the email subject.
- Keep copies of all correspondence and cancellation confirmations for your records.
Common mistakes
Assuming uninstall cancels billing
Uninstalling the mobile app does not cancel a subscription purchased through the App Store or Google Play.
Always cancel via the platform’s subscription settings (Apple ID subscriptions or Google Play subscriptions).
Waiting too late to request sales‑assisted cancellations
For sales‑assisted annual plans, failing to request cancellation at least 30 days before term end can result in automatic renewal.
Plan ahead and set calendar reminders for annual contracts to avoid unwanted renewals.
Comparative recap
Quick comparison
The table below summarises plan price, cancellation route, and refund expectations for quick reference.
How to read this table
Use it to decide which cancellation path applies to your subscription and what refund outcome to expect.
| Plan / Purchase path | Price | Period | Cancellation method | Refund policy |
|---|---|---|---|---|
| Web - Self‑serve (Basic / Professional / Enterprise) | USD 14 / 29 / 49 per user/month | Monthly (billed annually) | Postman Billing Dashboard (Billing or Super Admin) | Generally no refunds; pro‑rata only if Postman terminates for material breach |
| Web - Sales‑assisted Annual | As above (sales plan) | Monthly (billed annually) | Email sales@postman.com (30 days notice) | Generally no refunds; follow sales contract terms |
| iOS App Store | Varies (Apple pricing) | Dependent on App Store billing | Cancel via iOS Settings → Subscriptions | Refunds handled by Apple under Apple policy |
| Google Play (Android) | Varies (Google Play pricing) | Dependent on Google Play billing | Cancel via Google Play → Subscriptions | Refunds handled by Google Play under Google policy |
After cancelling
Immediate next steps
- Export and back up all important collections, environments, and generated documentation before access changes.
- Remove or reassign any integrations or CI/CD keys that relied on Postman team features.
Helpful links
For plan details and to access the billing dashboard, visit Postman’s official pricing and plans page:
Address
Headquarters (public)
Postman, Inc. is headquartered in San Francisco, California, United States. For specific corporate addresses or registered entities, refer to official corporate filings or contact Postman support.
Support and sales contacts
For billing, sales, or account cancellation support use the billing dashboard or email sales@postman.com as appropriate.