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I hereby notify you of my decision to terminate the contract relating to the Power Apps service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Power Apps: Easy Method
What is Power Apps
Overview
Power Apps is a low-code platform from Microsoft that lets organisations build custom business applications for web and mobile. It connects to Microsoft services and external data sources to automate workflows and digitise processes.
Primary uses
Typical uses include internal process apps, simple data entry forms, and integrations with Microsoft 365, Teams, SharePoint and Power Automate. It is aimed at both developers and business users seeking rapid app delivery.
How to cancel Power Apps
Mobile: App Store (iOS)
- Open your Apple ID Subscriptions settings.
- Select Power Apps.
- Tap “Cancel Subscription” to turn off auto-renewal; access continues until the subscription period ends.
Mobile: Google Play (Android)
- Open the Play Store and go to Subscriptions.
- Select Power Apps.
- Tap Cancel subscription; access continues until the end of the current billing period.
Web / Microsoft account or Admin Center
- Sign in to your Microsoft account or the Microsoft 365 Admin Center (admin users may be required).
- Locate the Power Apps subscription under billing or subscriptions and follow the cancel steps.
- You may be offered the choice to end access immediately or at the end of the billing period.
PayPal-managed payments
- Sign in to PayPal and go to Settings > Payments > Manage automatic payments.
- Select Power Apps or Microsoft Corporation and cancel the agreement to stop future billing.
What happens when you cancel
Access and renewal
For App Store and Google Play subscriptions, cancellation stops auto-renewal but access usually continues until the end of the paid period. You retain access for the remainder of that billing cycle.
Web subscriptions and timing
When cancelling via Microsoft account management or the Admin Center, you may be able to choose whether access ends immediately or at the end of the billing period. Options can vary by purchase channel.
Data and apps
Apps, data and configurations may become unavailable after the subscription ends unless covered by another license. Export or back up important data before the subscription expiry.
Administrative consequences
For tenant-level subscriptions, cancelling might affect multiple users. Check admin consoles and notify affected users to avoid service disruption.
Will I get a refund?
Microsoft (web) refund policy
Microsoft states purchases are generally final and non-refundable unless Microsoft decides otherwise or law requires it. If charged in error, contact Microsoft within 90 days to request a refund.
App Store and Google Play refunds
Refunds for purchases made through the App Store or Google Play must follow those stores’ policies. Microsoft does not process store refunds directly.
Exceptions and best practices
- If you believe you were charged in error, gather receipts and transaction IDs and contact Microsoft support promptly (within 90 days for web purchases).
- For store purchases, use the App Store or Google Play refund request workflows.
- Keep evidence of purchase and cancellation attempts to support any refund requests.
Power Apps plans and pricing
Overview of common plans
Below is a summary of typical Power Apps plans and estimated Singapore Dollar pricing converted from USD. Official SGD amounts may vary at checkout and may include GST.
Notes on prices
Prices are approximate estimates. The Per App plan is a legacy SKU and may no longer be available for new purchases.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Developer (Free) | S$0.00 | monthly | Free developer account, 3 environments, Dataverse 2 GB, 750 flows/month |
| Power Apps Premium | Approx. S$27.00 | annual | Unlimited apps/pages per user, premium connectors, Dataverse 250 MB DB + 2 GB file |
| Power Apps Premium (2,000-seat volume) | Approx. S$16.20 | annual | Same as Premium, volume-discount for 2,000+ users |
| Pay-As-You-Go | Approx. S$13.50 | monthly | Charge per active user per app via Azure billing (premium features eligibility) |
| Per App (legacy) | Approx. S$6.75 | monthly | License per app per user; legacy SKU no longer available for new purchase |
Your consumer rights in Singapore
Statutory cooling-off rules
Digital purchases typically do not carry an automatic 14-day cooling-off right, especially for immediately delivered digital services. Singapore consumer law treats digital content differently from physical goods.
How Microsoft policy interacts with local law
Microsoft’s policy that “all purchases are final and non-refundable unless otherwise required by law” does not remove any statutory rights that may apply in Singapore.
Practical implications
- Your cancellation and refund rights for Power Apps subscriptions are primarily governed by Microsoft’s Terms and the store (App Store/Google Play) policies.
- If you believe Singapore law grants a right in your case, raise it with Microsoft support and keep documentation.
Customer experiences
Positive feedback
- Users praise seamless integration with Microsoft ecosystem (Teams, SharePoint, Power Automate) and rapid internal app building.
- Reports of cost-efficiency for organisations that already have Microsoft 365 licensing.
- Recognised as a productivity and automation enabler once teams are onboarded.
Negative feedback
- Some users find licensing beyond base features confusing and potentially expensive, especially for scale and governance.
- UI/design capabilities are sometimes described as limited, and non-technical users report a steep learning curve.
- Technical limitations and occasional bugs have been reported by users.
Documentation checklist
What to gather before you cancel
- Subscription ID or order number from your Microsoft account or store receipt.
- Payment method details and transaction dates (credit card, PayPal, App Store, Google Play).
- Microsoft account email or tenant administrator contact information.
- Screenshots of subscription settings and any error messages.
Supporting items for refunds or disputes
- Copy of email confirmations, invoices or billing statements.
- Record of any prior support requests and cancellation attempts.
- Exported backups of important app data and configurations.
Common mistakes
Cancelling the wrong account
Users sometimes cancel a personal account while their organisation’s tenant is billed, or vice versa. Verify which Microsoft account or store account was used to purchase the subscription.
Assuming automatic refunds
Many expect an automatic refund after cancellation. For web purchases Microsoft generally deems purchases final; refunds are exceptional. For store purchases, refund requests must follow the App Store or Google Play processes.
Delaying data export
Waiting until after access expires to export data can cause loss of access. Export backups before cancellation or expiry to ensure continuity.
Comparative recap
Quick comparison
The table below summarises the main plans, approximate SGD prices and core features to help you compare options at a glance.
Pricing context
Estimated SGD values use a conversion approximation and may differ at checkout due to exchange rates and GST. Check Microsoft pages for official details.
| Plan | Price (SGD) | Period | Key features |
|---|---|---|---|
| Developer (Free) | S$0.00 | monthly | 3 environments, Dataverse 2 GB, 750 flows/month |
| Power Apps Premium | Approx. S$27.00 | annual | Unlimited apps, premium connectors, Dataverse 250 MB DB + 2 GB file |
| Premium (2,000-seat) | Approx. S$16.20 | annual | Volume-discounted Premium licensing |
| Pay-As-You-Go | Approx. S$13.50 | monthly | Charge per active user/app via Azure billing |
| Per App (legacy) | Approx. S$6.75 | monthly | Legacy per-app per-user licensing |
After cancelling
Next steps
Export any important data and app configurations before access ends. Review billing statements to confirm the cancellation and watch for final charges.
Official resources and support
For pricing and plan details, see the Power Apps pricing page: Power Apps pricing (Microsoft Singapore).
For licensing updates and announcements, see Microsoft’s licensing news: Power Apps licensing updates.
Address
Regional office address
Microsoft Regional Sales Pte Ltd (regional contact information as applicable).
Mailing address (Singapore)
182 Cecil Street, #13-01 Frasers Tower, Singapore 069547