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I hereby notify you of my decision to terminate the contract relating to the Powerdirector service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
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- prevent the recipient from contesting the legal scope of the mail.
Cancellation Powerdirector: Easy Method
What is Powerdirector
Overview
PowerDirector is a video editing application from CyberLink that provides multi-track editing, AI-assisted tools, filters, and stock media for creating videos on desktop and mobile.
Main uses
It is used for quick social-media edits, more advanced multi-track projects, and for users who want built-in AI features and stock assets to speed up production.
How to cancel Powerdirector
App Store (iOS / macOS)
- Open the App Store or iTunes on your device.
- Go to Subscriptions, locate PowerDirector, and turn off auto‑renewal.
- Cancel at least 24 hours before the subscription period ends to avoid the next charge; cancellation prevents future renewals but access remains until the period ends.
- For the app listing see: PowerDirector on the App Store (SG).
Google Play (Android)
- Open the Google Play Store, tap the menu, then Subscriptions.
- Select PowerDirector and cancel the subscription from there.
- Note: Uninstalling the app does not cancel billing; you must cancel in Google Play. Access continues until the paid period ends.
Web / CyberLink Member Zone
- Sign in to the CyberLink Member Zone (membership.cyberlink.com) and locate orders or subscriptions.
- Use any available cancellation link or contact CyberLink support if no cancellation control is visible.
PayPal
- Log in to PayPal, go to Settings → Payments → Manage automatic payments.
- Find PowerDirector or CyberLink and cancel the automatic payment agreement to stop future billing.
- Cancelling the billing agreement stops future charges but does not automatically refund past payments.
What happens when you cancel
Access after cancellation
When you cancel a subscription, you typically keep access to premium features until the end of the current paid period.
After the billing period ends, premium features are disabled and the account reverts to the free tier (if available).
Billing and renewal
Cancellation prevents future renewals but does not reverse charges already processed.
For subscriptions billed through third parties (Apple, Google, PayPal), those platforms control billing and cancellation timing.
Data and projects
Your created projects and local files remain on your device, but cloud‑stored assets or features tied to a premium plan may be restricted after expiry.
Exported files and locally saved media are not removed by cancelling the subscription.
Will I get a refund?
CyberLink direct purchases
CyberLink offers a 30‑day money‑back guarantee for direct purchases in many cases.
This guarantee generally applies when credits remain unused; no refund is usually given once credits are consumed.
Google Play purchases
- You can request a refund via Google Play within 48 hours of purchase.
- After 48 hours, use the app’s "Send Feedback" option or contact CyberLink; refunds then follow CyberLink’s general rules.
App Store (Apple) purchases
Apple handles refunds for App Store purchases and in‑app purchases. CyberLink cannot process App Store refunds directly.
Use Apple’s Report a Problem or support process to request refunds for purchases made through the App Store.
Powerdirector plans and pricing
Pricing summary
The table below lists in‑app pricing found in the PowerDirector iOS App Store (Singapore) and a SteamDB listing for a desktop perpetual license.
Prices are shown in SGD as listed in verified data sources.
| Plan | Price (SGD) | 期間 | Features |
|---|---|---|---|
| PowerDirector iOS In‑App Purchase - Monthly Subscription | S$8.48 | 月額 | Unlock premium filters/effects, stock media, AI tools (mobile app in‑app purchase) |
| PowerDirector iOS In‑App Purchase - Quarterly Subscription | S$13.98 | Quarterly | Same as monthly, billed quarterly |
| PowerDirector iOS In‑App Purchase - Yearly Subscription | S$89.98 | 年間 | Same mobile premium features, billed annually |
| PowerDirector iOS In‑App Purchase - Crop Video, Add Music & Effect | S$47.98 | One‑time | Adds crop, music & effect functionality |
| Alternative PowerDirector iOS In‑App Purchase - Crop Video, Add Music & Effect | S$51.98 | One‑time | Similar crop/music/effects bundle |
| PowerDirector via SteamDB (Perpetual License) | S$189.00 | One‑time | Full desktop license (likely perpetual “PowerDirector 2025 Ultimate”) |
Your consumer rights in Singapore
Refund and return basics
Purchases made directly from a vendor may be covered by the vendor’s refund policy, such as CyberLink’s 30‑day money‑back guarantee for eligible purchases.
For credit‑based purchases, refunds are typically not available once credits are used.
Platform purchases and rights
Purchases made via Google Play and Apple App Store are subject to those platforms’ refund processes and timelines.
Google Play allows a short window (48 hours) for refund requests; Apple handles refunds through its own process.
Where to escalate
- If you believe a merchant has breached Singapore consumer law, consider contacting the Consumers Association of Singapore (CASE) or seeking local legal advice.
- Keep receipts, timestamps, and correspondence to support any dispute or claim.
Customer experiences
Positive feedback
Many users praise PowerDirector for an intuitive interface, quick editing suited to social media, and high‑quality exported results.
Pricing is considered reasonable by some users, especially for mobile premium tiers.
Negative feedback
Reported issues include crashes, instability, lag with large projects or AI features, and slower performance on some setups.
Some customers cite slow or generic customer support responses and concerns about removed features or degraded performance after subscription changes.
Documentation checklist
What to prepare before cancelling
- Order ID or receipt for the subscription purchase.
- Email address or account ID used for the PowerDirector account.
- Device type (iOS, Android, Windows, macOS) and where the purchase was made (App Store, Google Play, direct, PayPal).
What to prepare for refunds or disputes
- Dates of purchase and cancellation attempts, plus screenshots of subscription listings or receipts.
- Any correspondence with CyberLink or the app store support teams.
Common mistakes
Assuming uninstall equals cancel
Many users uninstall the app thinking billing stops; uninstalling the app does not cancel subscriptions charged through Google Play or the App Store.
Always cancel through the platform that billed you.
Missing platform rules and timelines
Not requesting a Google Play refund within the 48‑hour window can limit options; similarly, App Store refunds must be handled through Apple.
Assuming CyberLink can refund App Store purchases directly is a frequent error - Apple controls those refunds.
Comparative recap
At‑a‑glance comparison
The table below compares common purchase channels, typical refund windows, and where to cancel.
Use this to quickly identify the correct cancellation and refund pathway for your purchase.
| Channel | Where to cancel | Refund window | Notes |
|---|---|---|---|
| App Store (iOS / macOS) | Apple App Store subscriptions | Varies (handled by Apple) | Cancel in App Store; refunds via Apple. See App Store listing: App Store |
| Google Play (Android) | Google Play subscriptions | 48 hours (request via Google Play) | Cancel in Google Play; uninstalling does not stop billing. |
| CyberLink website / Member Zone | CyberLink Member Zone (membership.cyberlink.com) | 30 days for eligible direct purchases | Direct purchases may have a 30‑day money‑back guarantee; unused credits often required. |
| PayPal billing agreement | PayPal automatic payments management | No automatic refund; depends on merchant/platform | Cancel agreement in PayPal to stop future charges; refunds handled separately. |
After cancelling
Check access and receipts
Confirm you still have access until the period end and keep receipts or confirmation of cancellation for your records.
If billed through a platform, verify the cancellation status in that platform’s subscription settings.
Useful links and next steps
- PowerDirector on the App Store (SG): https://apps.apple.com/sg/app/powerdirector-ai-video-editor/id1473574597
- To request refunds or manage subscriptions, use the platform where you purchased (Apple, Google Play, PayPal) or sign in to the CyberLink Member Zone for direct purchases.
Address
Local contact address
CyberLinks Co., Ltd. Singapore (registered local address):
2 KALLANG AVENUE, #07-25, CT HUB, Singapore 339407
Notes on correspondence
No specific "cancellation address" is published; use the Member Zone or the platform where you purchased to manage subscriptions.
If you need formal correspondence, include your order/receipt details and a clear request for cancellation or refund.