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Pulumi

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Termination letter drafted by a specialized lawyer
Sender
Pulumi Cancel: Easy Method | Postclic
Pulumi
1525 4th Avenue, Suite 800
98101 Seattle United States
joe@pulumi.com
Cancellation of Pulumi contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Pulumi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Pulumi
1525 4th Avenue, Suite 800
98101 Seattle , United States
joe@pulumi.com
REF/2025GRHS4

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Cancellation Pulumi: Simple Process

What is Pulumi

Short description

Pulumi is a cloud infrastructure automation platform that lets developers provision and manage cloud resources using general-purpose programming languages.

It supports multiple cloud providers and integrates with typical CI/CD workflows to manage infrastructure as code.

Primary use cases

Teams use Pulumi for multi-cloud deployments, reusable components, and programmatic infrastructure workflows.

Individuals use the free tier for learning, personal projects, and small-scale IaC state management.

How to cancel Pulumi

Cancel via the Pulumi website (web console)

  • Log into the Pulumi Console at app.pulumi.com with the account that owns the subscription.
  • Navigate to Organization or Account Settings → Billing or Subscriptions, then choose the Cancel or Downgrade option for the subscription.
  • If the Cancel option is not present, open a support request with Pulumi for assistance.

Cancel via mobile stores

  • iOS (App Store): Cancel through your AppleID subscriptions in the App Store or the iOS Settings app; Apple handles billing and refunds.
  • Android (Google Play): Cancel via the Subscriptions section in the Google Play app or on the Google Play website; Google handles billing and refunds.

What happens when you cancel

Access after cancellation

Access and feature availability depend on the plan and Pulumi's policies for terminated accounts.

Some service features may be restricted immediately after cancellation, depending on plan and billing cycles.

Renewals, data, and state

Cancelled subscriptions generally do not auto-renew; verify your billing page to confirm the change.

Your infrastructure state files and stacks remain managed by Pulumi until you explicitly export, delete, or migrate them - take action if you need on-premise or alternate state storage.

Will I get a refund?

Pulumi refund policy (website purchases)

  • Pulumi provides a 14-day free trial for Business-critical Edition (no credit card required).
  • Pulumi offers a "14-day money-back guarantee, no questions asked" if not satisfied - contact Pulumi support to request this refund.
  • The public terms indicate no general statutory 14-day refund for paid services bought on Pulumi’s website; refunds are limited to specific scenarios described by Pulumi.

Purchases through app stores

  • For purchases made via the App Store or Google Play, refunds are governed by Apple’s or Google’s refund policies, not Pulumi’s direct website policy.
  • Contact Apple or Google support to request store-mediated refunds or dispute charges.

Pulumi plans and pricing

Summary table

Plan Price Period Features
Individual (Free) S$0.00 Monthly Free forever for individuals - IaC state management, unlimited projects/stacks/environments, 500 free deployment minutes
Team ≈ S$50.54/month Monthly Up to 10 users, 500 resources included, AI assistance with Pulumi Neo, CI/CD, resource search, secrets rotation, OIDC, community support
Enterprise ≈ S$503.85/month Monthly Unlimited users, 2,000 resources included, SAML/SSO, RBAC, audit logs, drift detection, IDP, 12×5 Enterprise support

Notes on pricing

Pulumi lists prices in USD on its public pages (February 2026); the SGD amounts above are approximate conversions per published notes.

Check Pulumi's official pricing page for the latest details and any promotions.

Your consumer rights in Singapore

General position

Singapore consumer protection with respect to digital services does not automatically create a statutory 14-day cooling-off right for SaaS subscriptions purchased directly from a vendor.

Refunds and cancellation remedies therefore depend primarily on the contract and the vendor's stated policies.

Practical implications

  • If Pulumi does not accept an order, they state they will refund within 14 days.
  • Early termination of a paid service after charges are made may not entitle you to a refund unless covered by Pulumi’s trial or money-back guarantee.
  • For store purchases (Apple/Google), rely on the store’s consumer processes for refunds or disputes.

Customer experiences

Positive feedback

Many users value Pulumi's use of general-purpose programming languages, which can reduce context switching and improve componentization.

Reviews also praise multi-cloud support and integration with CI/CD systems.

Negative feedback

Common criticisms include a steep learning curve, documentation gaps, and language-specific SDK issues (notably Python experiences vary).

Some users report performance issues, state management challenges, and occasional stability or breaking-change concerns.

Documentation checklist

What to gather before cancelling

  • Account email and organization name used for the Pulumi Console.
  • Subscription or invoice numbers, last billing date, and payment method details.
  • Export copies of stack state, configuration, and any deployment logs you need to keep.
  • Screenshots or records of plan settings and billing pages if you expect disputes.

Actions to take before cancelling

  • Export state files or migrate state to another backend if you need continued state management.
  • Revoke API keys and rotate secrets that are stored in Pulumi if no longer needed.
  • Inform team members and schedule handover for ongoing infrastructure operations.

Common mistakes

Skipping state export

Do not cancel or delete an account before exporting your Pulumi stack state if you need to preserve or migrate it.

Losing state can make future management or teardown of resources more difficult.

Assuming automatic refunds

Do not assume cancellation automatically generates a refund; Pulumi’s public terms limit refunds except for specific cases and the stated money-back guarantee.

If you purchased via Apple or Google, expect to deal with the store for refunds rather than Pulumi directly.

Comparative recap

At-a-glance comparison

Plan Best for Price (SGD/month) Included resources
Individual (Free) Personal learning and small projects S$0.00 Unlimited projects/stacks, 500 free deployment minutes
Team Small teams and early-stage collaboration ≈ S$50.54 Up to 10 users, 500 resources included
Enterprise Large organisations with security and compliance needs ≈ S$503.85 Unlimited users, 2,000 resources included, advanced security/support

Choosing a plan

Match the plan to team size, required resources, and enterprise features (SSO, RBAC, audit logs) to determine the right level.

Use the free tier to evaluate Pulumi before committing to paid plans or contacting sales for enterprise needs.

After cancelling

Immediate next steps

  • Export or migrate any required state and configuration before access is removed or the account is closed.
  • Confirm cancellation on your billing page and retain screenshots or confirmation emails for records.

Helpful links

Address

Pulumi headquarters (public)

601 Union St., Suite 1415, Seattle, WA 98101, United States.

Alternative public address

1525 4th Avenue, Suite 800, Seattle, WA 98101, United States.

Similar cancellation services

FAQ

To cancel your Pulumi subscription via the web console, log into the Pulumi Console at app.pulumi.com, navigate to Organization or Account Settings → Billing or Subscriptions, and select the Cancel or Downgrade option. If you don't see the Cancel option, you may need to submit a support request.

Yes, you can cancel your Pulumi subscription through the mobile app. For iOS, go to your AppleID subscriptions in the App Store or the iOS Settings app. For Android, access the Subscriptions section in the Google Play app or website.

After cancellation, your access and feature availability will depend on your plan and Pulumi's policies. Some features may be restricted immediately after cancellation, so check your plan details for specifics.

Pulumi offers a 14-day money-back guarantee for the Business-critical Edition if you're not satisfied. For other subscriptions, refunds are limited to specific scenarios, so check Pulumi's refund policy for details.

Your infrastructure state files and stacks will remain managed by Pulumi until you explicitly export, delete, or migrate them. Make sure to take action if you need on-premise or alternate state storage before cancellation.