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I hereby notify you of my decision to terminate the contract relating to the Qr.Io service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Qr.Io: Easy Method
What is Qr.Io
Overview
Qr.Io is a subscription-based SaaS platform for creating, managing and tracking QR codes. It provides tools to generate dynamic and static QR codes, customize appearance, and view scan analytics.
Main capabilities
The service supports unlimited QR codes, downloadable PNG and SVG formats, custom landing pages, API access and team collaboration features. Plans include a 7-day free trial for new users.
How to cancel Qr.Io
Cancel from the web dashboard
- Log in to your account on the Qr.Io dashboard.
- Open the Billing section and click the "Cancel Subscription" button.
- Follow on-screen prompts to confirm cancellation.
- Reference: How can I cancel my subscription?
Cancel if you cannot log in
- If you have forgotten login details, use the cancel-by-email link option described in the help article to receive a cancellation email.
- If needed, request support via the contact paths provided in your account or the help pages.
What happens when you cancel
Access and billing
After cancellation, your subscription stops future renewals; you will not be charged for subsequent billing periods once cancellation is processed.
QR codes and data
Dynamic QR codes enter paused mode after cancellation and can be reactivated by resubscribing. Your account data and QR code settings may remain accessible per the service’s data retention policies.
Will I get a refund?
Refund eligibility (official policy)
Qr.Io’s Refund Policy states full refunds are available within 7 days of initial purchase for both monthly and annual plans.
Reference: Refund Policy
Exceptions and later requests
- After 7 days, refunds are evaluated case-by-case and are not guaranteed.
- Renewals and promotional purchases are generally non-refundable.
- Refunds after the initial period may be granted for demonstrable service issues or excessive usage; keep records when disputing a charge.
Qr.Io plans and pricing
Summary of available plans
Below are the plan names, Singapore Dollar prices (as provided) and core features per the verified pricing details.
Notes on billing
Qr.Io bills in US dollars on its site; the SGD prices shown are from verified data and reflect an approximate conversion (1 USD ≈ 1.35 SGD).
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Monthly | S$47.25 | Monthly | Unlimited QR codes; Unlimited scans; Download PNG & SVG; Dynamic & static QR codes; Custom landing pages; Scan statistics; API access; Bulk creation; 5 team members; 7-day free trial; Cancel anytime |
| Annual | S$472.50 | Annual | Same as Monthly plan; billed yearly (equivalent to ~S$29.38/month, 2 months free) |
Your consumer rights in Singapore
What Qr.Io’s policy says
Qr.Io’s published policy offers a 7-day satisfaction guarantee and does not provide an automatic 14-day cooling-off right in its own terms.
Practical guidance for Singapore consumers
Consumers in Singapore should retain receipts, invoices and any correspondence when requesting refunds or disputing charges.
If you suspect misleading practices or unfair billing, you can escalate the matter to relevant local consumer protection bodies or consider a chargeback with your card issuer; keep documented evidence.
Customer experiences
Positive feedback
- Users commonly praise the intuitive interface and easy QR code creation and customization. (See Trustpilot)
- Some reviewers note helpful and responsive customer support in certain cases. (See Trustpilot)
Negative feedback and common complaints
- Many users complain about dynamic QR codes reverting to paid state after the 7-day trial and claim this was not made sufficiently clear. (See Trustpilot)
- Reports include difficulties cancelling, continued billing after cancellation, and problems with deactivated QR codes after printing. (See BBB and Trustpilot)
Documentation checklist
Before you cancel
- Make sure you have your account email and username.
- Save recent invoices, payment receipts and the subscription start/renewal dates.
- Export or screenshot any important QR code settings or data you may need later.
When requesting a refund
- Include transaction ID, date of purchase, plan name, and reason for refund.
- Attach correspondence with support and any evidence of service issues if applicable.
Common mistakes
Assuming a long automatic cooling-off period
Many users expect a 14-day automatic right to a refund; Qr.Io’s policy only guarantees a 7-day full refund on initial purchases.
Always check the provider’s explicit refund window rather than assuming broader consumer protections.
Failing to cancel the correct subscription source
Some customers try to cancel via mobile app stores; Qr.Io’s help pages do not describe App Store or Google Play cancellation flows, so cancellation is usually handled through the web dashboard or email route.
If you subscribed through a store’s managed subscription, check that store’s billing as well as your Qr.Io account.
Comparative recap
Quick comparison
The table below compares Monthly and Annual plans by price and notable differences to help choose the best fit.
How to decide
Pick Monthly if you want flexibility and pay-monthly billing. Choose Annual if you prefer the lower effective monthly cost and can commit for a year.
| Feature | Monthly | Annual |
|---|---|---|
| Price (SGD) | S$47.25 | S$472.50 |
| Billing period | Monthly | Annual |
| Effective monthly cost | S$47.25 | ~S$29.38 |
| Core features | Unlimited QR codes, analytics, API, 5 team members | Same features; billed yearly, 2 months free equivalent |
| Refund window (initial purchase) | Full refund within 7 days; after that case-by-case | |
After cancelling
Reactivation and paused QR codes
Cancelled accounts can reactivate subscriptions; paused dynamic QR codes become active again after resubscription.
Useful links and next steps
- How to cancel: help.qr.io: How can I cancel my subscription?
- Refund policy details: qr.io: Refund Policy
- Pricing reference: qr.io: Pricing
Address
Legal notice address
Qr.Io’s documentation references a domicilium citandi et executandi - the address nominated in the contract for legal notices.
How to use the address
For formal complaints or notices, use the domicilium specified in your contract or account terms. Check your agreement for the exact nominated address.