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I hereby notify you of my decision to terminate the contract relating to the Quantconnect service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Quantconnect: Easy Method
What is Quantconnect
Overview
QuantConnect is a cloud-based algorithmic trading platform for designing, backtesting, and deploying trading strategies across multiple asset classes.
It provides a web IDE, data access, and infrastructure to run algorithms in the cloud.
Who uses it
The platform is used by individual quants, researchers, and firms who need unified code between backtest and live trading.
Users typically subscribe to a paid plan for additional compute, live brokerage connections, or dataset access.
How to cancel Quantconnect
Cancel via web portal (recommended)
- Sign in to your QuantConnect account and open Algorithm Lab or the Billing section in your organization settings.
- Go to Billing → click "Cancel My Plan".
- Confirm by checking the "I understand..." checkbox and then click "Cancel My Subscription".
- Your subscription will terminate at the end of the current billing cycle.
Mobile / App Store notes
- QuantConnect does not support in‑app purchases via the iOS App Store or Google Play.
- If you subscribed on mobile, cancellation still must be completed on the web portal following the steps above.
What happens when you cancel
Access and features
After cancellation, your paid plan remains active until the end of the current billing cycle.
Access to paid features ends when the billing period expires; free-tier functionality remains available if offered.
Billing and renewal
Auto-renewal is stopped at cancellation; you will not be charged again after the current cycle finishes.
Keep copies of invoices or receipts for your records until billing is fully closed.
Will I get a refund?
QuantConnect refund stance
QuantConnect states that dataset purchases are non-refundable, as shown on the Pricing page.
The platform does not provide a general automatic refund policy; cancellations end access at the cycle end without routine refunds.
Possible exceptions
Refunds may be considered in exceptional cases such as misrepresentation or significant service faults, but they are not guaranteed.
If you believe you have a valid exception, collect documentation and contact support promptly to request review.
Quantconnect plans and pricing
Where to check current plans
QuantConnect publishes plan and dataset details on its official pricing page; confirm current offerings there before subscribing.
Do not rely on third‑party summaries for up-to-date pricing or plan features.
Currency and regional notes
QuantConnect’s public pricing is shown in USD and does not publish Singapore-specific SGD prices.
Taxes, currency conversion, or bank fees may apply depending on your payment method.
Your consumer rights in Singapore
Relevant law
Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) can apply to digital subscriptions and may protect consumers from misleading practices.
Statutory protections can sometimes override explicit vendor terms if services are defective or misrepresented.
Practical steps for Singapore consumers
- Document the issue: screenshots, timestamps, transaction receipts, and correspondence.
- Contact QuantConnect support first and request a resolution or refund if applicable.
- If unresolved, consider consumer advisory channels in Singapore for further assistance.
Customer experiences
Positive feedback
Many users praise QuantConnect’s robust backtesting environment, reliable data infrastructure, and active developer community.
Reviews highlight the convenience of unified code for backtest and live execution and strong cloud compute.
Negative feedback
Some users report issues such as IDE bugs, unsaved work, slow performance, and discrepancies between backtest and live results.
New users sometimes find the platform complex for day‑trading workflows or rapid iteration without prior quant experience.
Documentation checklist
Account and billing records
- Account email and username used to subscribe.
- Invoices, payment receipts, and billing dates (save PDFs).
- Subscription confirmation emails and plan details.
Problem evidence
- Screenshots of errors, unsaved files, or platform faults with timestamps.
- Support ticket exchanges or correspondence with QuantConnect.
- Links to relevant terms or pricing pages for reference.
Common mistakes
Expecting in-app cancellation
Users sometimes search the App Store or Google Play for in-app cancellation. QuantConnect billing is handled on the web, so cancelling in app stores will not work.
Assuming automatic refunds
Many users expect prorated or immediate refunds after cancellation. QuantConnect generally ends access at cycle end and datasets are non-refundable.
Missing documentation
Failing to save invoices, receipts, or screenshots makes disputes harder to resolve.
Always download payment confirmations and keep a record of cancellation confirmations.
Comparative recap
Quick feature comparison
Key takeaways
| Feature | QuantConnect | Period |
|---|---|---|
| Cancellation method | Web billing portal: "Cancel My Plan" in Algorithm Lab / Billing | monthly / annual |
| Dataset refunds | Explicitly non‑refundable | - |
| Subscription refunds | No general automatic refunds; access until cycle end | monthly / annual |
| Billing currency | USD shown publicly | - |
After cancelling
Follow-up actions
Save a copy of the cancellation confirmation and any remaining invoices for your records.
If you have live strategies, ensure they are stopped or migrated to another broker before access ends.
Useful links
Address
Singapore office
QuantConnect has a Singapore-registered entity and an address at Suntec Tower One.
Postal details
7 Temasek Boulevard, #12‑07, Suntec Tower One, Singapore 038987